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Arc House Madrid

1.0 star property
Hotel connected to a rail/subway station in Madrid Centro

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Photo gallery for Arc House Madrid

Exterior
Fridge, microwave
Free WiFi, bed sheets
Free WiFi, bed sheets
Interior
In the heart of Madrid, Arc House Madrid offers a warm welcome with free in-room WiFi and express check-out. Discover its convenient location near Gran Via and Plaza Mayor, then unwind with multilingual staff assistance.

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is AED 197
AED 216 total
includes taxes & fees
27 Feb - 28 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for One bed in a Mix Shared Dormitory for 4 people

One bed in a Mix Shared Dormitory for 4 people | Free WiFi, bed sheets

One bed in a Mix Shared Dormitory for 4 people

Highlights

Air conditioning
Heating
3 bathrooms
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for One bed in a Mix Shared Dormitory for 8 people

Free WiFi, bed sheets

One bed in a Mix Shared Dormitory for 8 people

Highlights

Air conditioning
Heating
3 bathrooms
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bunk Bed

Basic Triple Room

Highlights

Air conditioning
Heating
3 bathrooms
Wardrobe or closet
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for One bed in a Mix Shared Dormitory for maximum 10 people

Free WiFi, bed sheets

One bed in a Mix Shared Dormitory for maximum 10 people

Highlights

Air conditioning
Heating
3 bathrooms
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bunk Bed

Double Room, Shared Bathroom

Highlights

Air conditioning
Heating
3 bathrooms
Wardrobe or closet
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for One bed in a Mix Shared Dormitory 12 people

Free WiFi, bed sheets

One bed in a Mix Shared Dormitory 12 people

Highlights

Air conditioning
Heating
3 bathrooms
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for One bed in a Mix Shared Dormitory for 6 people

Free WiFi, bed sheets

One bed in a Mix Shared Dormitory for 6 people

Highlights

Air conditioning
Heating
3 bathrooms
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bunk Bed

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Heating
3 bathrooms
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for One bed in a Female Shared Dormitory for 8 people

Free WiFi, bed sheets

One bed in a Female Shared Dormitory for 8 people

Highlights

Air conditioning
Heating
3 bathrooms
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bunk Bed

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Private kitchen

Far Home Atocha

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
9.0 out of 10, Wonderful, (493)
The price is AED 204
AED 224 total
includes taxes & fees
17 Feb - 18 Feb
Far Home Atocha

About the neighborhood

Map
CALLE DE LA VICTORIA 2, Madrid, Madrid, 28002

What's nearby

  • Puerta del Sol - 1 min walk
  • Gran Via - 7 min walk
  • Plaza Mayor - 8 min walk
  • Prado Museum - 13 min walk
  • Royal Palace of Madrid - 13 min walk

Getting around

  • Sol Station - 2 min walk
  • Madrid Recoletos Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • ‪Museo del Jamón - ‬1 min walk
  • ‪La Carmela - ‬1 min walk
  • ‪Lhardy - ‬1 min walk
  • ‪Cafe & Tapas - ‬1 min walk
  • ‪La Catedral - ‬1 min walk

About this property

Arc House Madrid

Hotel near Puerta del Sol
Close to Gran Via and Plaza Mayor, Arc House Madrid has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Express check-out, luggage storage, and concierge services
  • A TV in the lobby, tour/ticket assistance, and a vending machine
  • Multilingual staff and smoke-free premises
Room features
All guestrooms at Arc House Madrid boast comforts such as air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Heating and daily housekeeping

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Lockers available
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • 1 stairs to reach property
  • Well-lit path to entrance

More

  • Communal living room
  • Shared microwave
  • Shared refrigerator
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • 3 bathrooms
  • Hair dryer (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: EUR 10 for check-in between 10:00 PM and 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 2
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 AM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-in fee: EUR 10 for check-in between 10:00 PM and 6:00 AM
  • Late check-out fee: EUR 2 (subject to availability)
  • Towels fee: EUR 3 per person, per stay (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not permitted at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Arc House Madrid Hotel
Arc House Madrid Madrid
Arc House Madrid Hotel Madrid

Frequently asked questions

Is Arc House Madrid pet-friendly?

No, pets are not allowed at this property.

How much is parking at Arc House Madrid ?

Arc House Madrid doesn't offer parking.

What time is check-in at Arc House Madrid ?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available from 10:00 PM– 6:00 AM for a fee of EUR 10.

What time is check-out at Arc House Madrid ?

Check-out is at 10:00 AM. Late check-out is available for EUR 2 (subject to availability).

Where is Arc House Madrid located?

Located in Madrid Centro, this hotel is steps from Calle de Alcalá and Puerta del Sol. Gran Via and Plaza Mayor are also within 10 minutes. Sol Station and Sevilla Station are within a 5-minute walk.

Arc House Madrid Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 32 out of 72 reviews
Rating 8 - Good. 14 out of 72 reviews
Rating 6 - Okay. 5 out of 72 reviews
Rating 4 - Poor. 5 out of 72 reviews
Rating 2 - Terrible. 16 out of 72 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Jane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly helpful staff in very convenient location
Stayed 3 nights in Dec 2024

2/10 Terrible

JACEK

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Loraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2024

2/10 Terrible

Gabriel

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property never allowed me to stay they would not open the door worst experience ever
Stayed 2 nights in Aug 2024

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy and really bad customer/front desk service
Stayed 1 night in May 2024

10/10 Excellent

Ivan A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Fabiola

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, solo deberían tener opciones de habitaciones privadas con baño.
Stayed 1 night in May 2024

2/10 Terrible

Zane

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
First off there is NOT A/C in the rooms so having 12 people in a room during 30 degree heat was brutal and what added salt to the wound is that the only source of comfort provided was a wool blanket, as if that would be of use. The mattress is about 2 inches thick and you can feel the metal bars press on your spine as you lay down. Whats worse in the metal bars making the bunk bed are so cheap that when the person on the top or bottom bunk so much as readjusts their sleeping position, it shakes the whole bed. I understand hostel aren’t meant to be luxurious by any sort, but I would describe this experience something closer to psychological torture than a place to stay. At about 5am I gave up on trying to sleep and hung out in the common space until things in the area began to open. The couch was more comfortable than the bed. Would have rather slept on that. The staff was friendly and helpful though.
Stayed 1 night in May 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

2/10 Terrible

Khalid

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad and unprofessional service

8/10 Good

Chelsea

Stayed 1 night in Jan 2024

2/10 Terrible

Ricardo

Stayed 7 nights in Feb 2024

10/10 Excellent

Eugenio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Luis Eduardo

Stayed 1 night in Oct 2023

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to check in late but the staff made it super easy for me and were very friendly and welcoming
Stayed 1 night in Aug 2023

8/10 Good

Kaila

Liked: Cleanliness, property conditions & facilities
Good hostel experience, unfortunately the other guests in the room were a little obnoxious. . .
Stayed 3 nights in Jun 2023

10/10 Excellent

Tony

Stayed 1 night in Oct 2024

10/10 Excellent

Joane

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

GRUPO EMPRESARIAL

Stayed 1 night in Oct 2024

10/10 Excellent

Rosa Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LO MEJOR LOS CHICOS DE RECEPCION
Stayed 1 night in Oct 2024

10/10 Excellent

José Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas camas. Muy limpio ,tranquilo y una excelente atención al cliente
Stayed 1 night in Sep 2024

10/10 Excellent

Nan-Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Mónica Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fatal todo
Nefasta no dejaron quedar a mi hijo por que la reserva la había hecho yo con mi tarjeta , una auténtica vergüenza. No se donde está escrito que uno no pueda reservar un hostal a nombre de otra persona. Y por parte de hotels fatal no quisieron reintegrarnos el dinero se lavan las manos y se tiran la pelota unos a otros
Stayed 1 night in Aug 2024

10/10 Excellent

Anita

Liked: Staff & service, room comfort
Si recomiendo este hotel es muy centrico
Stayed 2 nights in Jul 2024