If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (28 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
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Smoke-free property
Room amenities
Bathroom
Private bathroom
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Air conditioning
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18
Check-out
Check-out before 1:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007215
We should mention
Couples wishing to share a room must provide proof of marriage
Property is also known as
Mokhtara International Hotel
Mokhtara International Madinah
Mokhtara International Hotel Madinah
Frequently asked questions
Is Mokhtara International pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mokhtara International?
Limited spots are available.
What time is check-in at Mokhtara International?
Check-in start time: 4:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.
What time is check-out at Mokhtara International?
Check-out is at 1:00 PM.
Where is Mokhtara International located?
Located in Madinah City Center, this hotel is within a 15-minute walk of Masjid Al Ghamamah and Prophet's Mosque. The Green Dome and Baqi Cemetery are also within 1 mi (2 km).
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Mokhtara International Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Worst customer service no room service phone was working, no 120 Volt outlet was provided and when asked they said buy outside a converter safety box can’t operate so all valuables should carry outside with customer service can’t speak English language and difficult to explain what the issue we have
Smell of cigarette fumes at the hotel rooms and corridors, and at times coming out of the AC ducts; eventhough I'm staying at a non-smoking rooms/floors (I requested change of room at day 2 of 5 nights). Carpets are dirty. Apart from that, staff were nice and friendly.
PG KHAIRUL KHALIL
Stayed 5 nights in Jul 2024
2/10 Terrible
Ali
21 January 2024
Liked: Amenities
Disliked: Cleanliness, staff & service
Room stuck of smoke pillow was dirty won’t come back.
Uncomfortable beds. Safe wasn't safe. Washroom is too small. Shower water would leak all over the ground. The lavatory faucet only poured out scorching hot water.
Upon arrival, we saw that the room’s carpet was littered with stains. The bathroom ceiling was leaking and no working light. Asked front desk to change rooms, that took up to 3 hours. New room wasn’t that much better off. Our key card wouldn’t work, had to get front desk to help multiple times. No accommodations besides a kettle in the room. Not worth it.
Not as advertised hotel. The cleaness does not represent the review mark it get on the app. On arrival, they asked us to check the room before checkin in (frist time I see this). We were very disapointed. We decided to checkin in a another hotel. Location is good (4 mins walk to masjid) and staff are nice. We ckeckout on the first night (of a three night stay). Cancellation took for ever. Never again