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Grand Plaza Al Madina

Hotel with free parking, a short walk to Prophet's Mosque

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Plaza Al Madina

Lobby
Restaurant
Classic Double Room | Free WiFi
Front of property
Restaurant

Reviews

6.0 out of 10

Popular amenities

  • Breakfast available
  • Parking included
  • Laundry
  • Air conditioning
  • Housekeeping
  • Free WiFi
The price is AED 546
AED 649 total
includes taxes & fees
19 Jan - 20 January 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Triple Room

Classic Triple Room | Free WiFi

Classic Triple Room

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Daily housekeeping
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Free WiFi

Standard Quadruple Room

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Daily housekeeping
  • Sleeps 4
  • 4 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Free WiFi

Classic Double Room

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

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Restaurant

Grand Plaza Badr Al Maqam

Free WiFi
Air conditioning
Breakfast available
24/7 front desk
6.4 out of 10, (20)
The price is AED 575
AED 678 total
includes taxes & fees
13 Jan - 14 January 2025
Grand Plaza Badr Al Maqam

About the neighborhood

Map
5 zayd bin thabit St,, Madinah, 42311

What's nearby

  • The Green Dome - 8 min walk - 0.7 km
  • Prophet's Mosque - 9 min walk - 0.8 km
  • Baqi Cemetery - 9 min walk - 0.8 km
  • Quba Mosque - 6 min drive - 6.0 km
  • Madina Mall - 8 min drive - 7.7 km

Getting around

  • Madinah Station - 13 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪Kiffa - ‬4 min walk
  • ‪مطعم المروة - ‬2 min walk
  • ‪Cafe Najd - ‬2 min walk
  • ‪ستاربكس - ‬1 min walk
  • ‪ستاربكس - ‬2 min walk

About this property

Grand Plaza Al Madina

Hotel near Prophet's Mosque
Grand Plaza Al Madina provides laundry facilities and more. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Buffet breakfast (surcharge), a 24-hour front desk, and smoke-free premises
Room features
All 451 rooms offer comforts such as air conditioning, as well as amenities like free WiFi.
Extra amenities include:
  • Bathrooms with hair dryers

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 50 for adults and SAR 25 for children

Family friendly

  • Laundry facilities

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Hair dryer
  • Private bathroom

Entertainment

  • TV

More

  • Slippers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 50 for adults and SAR 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007910

We should mention

This property does not have elevators
Couples wishing to share a room must provide proof of marriage

Property is also known as

Grand Plaza Al Madina Hotel
Grand Plaza Al Madina Madinah
Grand Plaza Al Madina Hotel Madinah

Frequently asked questions

Is Grand Plaza Al Madina pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Plaza Al Madina?

Self parking is free at this property.

What time is check-in at Grand Plaza Al Madina?

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Grand Plaza Al Madina?

Check-out is at noon.

Where is Grand Plaza Al Madina located?

Located in Madinah City Center, this hotel is within a 10-minute walk of The Green Dome and Prophet's Mosque. Baqi Cemetery and Masjid Al Ghamamah are also within 15 minutes.

Grand Plaza Al Madina Reviews

Reviews

6.0
Rating 10 - Excellent. 5 out of 21 reviews" "
Rating 8 - Good. 4 out of 21 reviews" "
Rating 6 - Okay. 1 out of 21 reviews" "
Rating 4 - Poor. 7 out of 21 reviews" "
Rating 2 - Terrible. 4 out of 21 reviews" "

6.8/10

Cleanliness

6.2/10

Staff & service

4.4/10

Amenities

5.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mozammel, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to mosque and others that needed for stay like restaurants
Stayed 1 night in Dec 2024

4/10 Poor

Yosr Samia

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Mohsin

Traveled with family and small children
I stayed at Graza with family and found it to be a mixed experience. The biggest highlight of this hotel is undoubtedly its proximity to the Haram. It's incredibly convenient as it's just a 2-minute walk away, making it ideal for those wanting to visit the religious site frequently. However, my experience was marred by the lifts, which were consistently terrible and exceedingly busy. It often took over 15 minutes just to catch a lift, and when one finally arrived, it was overcrowded with far too many people squeezing in at once. This was not just a minor inconvenience but significantly impacted my stay, leaving me quite unimpressed with this aspect of the hotel. My first impression was further tainted when I checked in. The room was not ready upon my arrival, and I was forced to wait an additional 45 minutes. When I finally got into my room, it was in poor condition, and there was an unpleasant smoke odor lingering. This prompted me to request a cancellation. Luckily, the hotel staff responded by upgrading me to a Suite, which was considerably better than the initial room I was assigned. This suite was cleaner and more pleasant, somewhat redeeming my experience. Overall, I would recommend grand place if your primary requirement is proximity to the Haram. Its location is fantastic for this purpose, but do be prepared for potential inconveniences such as the lift situation and possible delays in room readiness. The hotel staff did make an effort to rectify issues.
Stayed 7 nights in Nov 2024

2/10 Terrible

Ahmad

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
My experience at the Grand Plaza Al Madina Hotel was deeply disappointing, and I believe their entire staff, especially the front desk team, would benefit greatly from client experience training. While I understand that managing a large number of guests can be overwhelming, simple gestures like a smile or a genuine effort to assist guests can make a significant difference. There were several issues during my stay: * We were a group of four sharing a room, yet only two keys were provided, which had to be reprogrammed at the front desk multiple times a day. * Room service was virtually nonexistent. Basic requests for items like toilet paper and towels were only fulfilled the following day, despite repeated follow-ups. * The shower had no hot water, and despite the need for cost-cutting, these basics should never be compromised as they directly impact guest comfort. * Upon check-in, our luggage was taken by staff with the assurance it would be delivered to our room. Over an hour later, we found it left unattended in the lobby. * Lastly, running only two out of four elevators to serve hundreds of guests created unnecessary inconvenience and frustration. These shortcomings significantly detracted from my trip to this beautiful city. Unfortunately, I cannot recommend this hotel, as there are many other options that provide a far better experience.
Stayed 3 nights in Nov 2024

2/10 Terrible

Mohamed

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smoking every single floor
Stayed 3 nights in Nov 2024

4/10 Poor

TOUSEEF

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only is its close proximity to haram. Breakfast was okay. Don't expect any Customer service. Do not recommend travelers from US/EU.
Stayed 3 nights in Nov 2024

2/10 Terrible

Mannan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After I arrived from a 14 hours flight, I was told by the hotel staff that they didn’t have my reservation. After seeing that I had all necessary details, they finally told me that the reservation had been cancelled and I didn’t have a room at the hotel any longer. I was left completely on my own at 2am with nowhere to stay for the next five days! They also did this to another couple just so they could rebook at higher last minute prices. Absolutely horrible staff without any remorse!
Stayed 5 nights in Nov 2024

8/10 Good

SYED

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place walkable distance to rawdha
Stayed 2 nights in Nov 2024

4/10 Poor

abdul

Disliked: Cleanliness, amenities
Receptionist wasn't preventable/ crowded/ elevators are oldies/ rooms are dirty/ so overall not happy to staying that hotels anymore
Stayed 4 nights in Nov 2024

8/10 Good

FARCESNA

Liked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Arif Hussain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is pretty close to Haram and plenty of dining and shopping options
Stayed 5 nights in Oct 2024

10/10 Excellent

Awais

Liked: Staff & service
If it wasn’t for Md.. Hanif... & Md Abir khan our stay would have been bad, the hotel is dated but all the staff was very helpful, breakfast was awesome that kept us good, and the main thing is that the location is 1 min from door 339 in haram
Stayed 4 nights in Oct 2024

10/10 Excellent

Angie, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Hicham

Liked: Cleanliness
Stayed 6 nights in Oct 2024

2/10 Terrible

Tanvir

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Ine of the worse room ever. Everything was dirty.
Stayed 1 night in Sep 2024