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Crowne Plaza Madinah, an IHG Hotel

5.0 star property
Art Deco Madinah hotel in Madinah City Center with a 24-hour business center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Madinah, an IHG Hotel

Exterior
Point of interest
Interior
Exterior
Minibar, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Room service
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
The price is AED 882
AED 1,065 total
includes taxes & fees
8 Jan - 9 January 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Jetted bathtub
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Jetted bathtub
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Jetted bathtub
Bathrobes
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, City View (Walk in Shower)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, City View (Walk in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Jetted bathtub
Bathrobes
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Jetted bathtub
Bathrobes
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Jetted bathtub
Bathrobes
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Jetted bathtub
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

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8.6 out of 10, Excellent, (1108)
The price is AED 706
AED 852 total
includes taxes & fees
19 Jan - 20 January 2025
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About the neighborhood

Map
King Faisal Street,between 1st Ring Road, Madinah, 00000

What's nearby

  • Prophet's Mosque - 7 min walk - 0.7 km
  • The Green Dome - 8 min walk - 0.7 km
  • Baqi Cemetery - 10 min walk - 0.9 km
  • Quba Mosque - 4 min drive - 3.7 km
  • Madina Mall - 6 min drive - 5.9 km

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 18 min drive

Restaurants

  • ‪مندي الايغوري - ‬7 min walk
  • ‪البيك - ‬7 min walk
  • ‪ستاربكس - ‬2 min walk
  • ‪عطرة - ‬9 min walk
  • ‪احمد دخيل للمشويات - ‬8 min walk

About this property

Crowne Plaza Madinah, an IHG Hotel

Luxury hotel near Prophet's Mosque
A grocery/convenience store, shopping on site, and a coffee shop/cafe are just a few of the amenities provided at Crowne Plaza Madinah, an IHG Hotel. The on-site international cuisine restaurant, Rawdha Restaurant, offers breakfast, lunch, dinner, and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
Other perks include:
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, express check-in, and a ballroom
  • A gift shop, 6 meeting rooms, and coffee/tea in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 506 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with jetted tubs and free toiletries
  • 32-inch LCD TVs with premium channels
  • Free infant beds, electric kettles, and daily housekeeping

Languages

Arabic, English, Filipino, French, Hindi, Indonesian, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Valet parking on site (SAR 100 per day)
  • Extended parking on site (SAR 100 per day)
  • Wheelchair-accessible parking available
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: SAR 105 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Rawdha Restaurant

Things to do

  • Shopping

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms - 6

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 105 per person
  • Airport shuttle fee: SAR 120 per person (one-way)
  • Valet parking fee: SAR 100 per day
  • Extended parking fee: SAR 100 per day
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002117

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Crowne Plaza Madinah
Crowne Plaza Madinah Hotel
Crowne Plaza Madinah Hotel Medina
Crowne Plaza Madinah Medina
Madinah Crowne Plaza
Crowne Plaza Madinah Al Madinah/Medina

Frequently asked questions

Is Crowne Plaza Madinah, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Madinah, an IHG Hotel?

Self parking is available for SAR 100. Valet parking is available for SAR 100 per day. Extended parking is available for SAR 100 per day.

What time is check-in at Crowne Plaza Madinah, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Madinah, an IHG Hotel?

Check-out is at noon. Late check-out is available for a fee.

Does Crowne Plaza Madinah, an IHG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of SAR 120 per person applies.

Where is Crowne Plaza Madinah, an IHG Hotel located?

Located in Madinah City Center, this luxury hotel is within a 10-minute walk of New Bilal Market and Prophet's Mosque. Masjid Al Ghamamah and Bilal Ibn Rabah Mosque are also within 10 minutes.

Crowne Plaza Madinah, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 236 out of 494 reviews" "
Rating 8 - Good. 133 out of 494 reviews" "
Rating 6 - Okay. 69 out of 494 reviews" "
Rating 4 - Poor. 27 out of 494 reviews" "
Rating 2 - Terrible. 29 out of 494 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Afrah

Liked: Property conditions & facilities
Disliked: Cleanliness
Given a dirty uncleaned room then upgraded to another, second room had a stain on the sheets and the room smelled like cigarettes.
Stayed 1 night in Dec 2024

10/10 Excellent

ABDEL, Barrington

Stayed 1 night in Nov 2024

10/10 Excellent

ABDEL, Barrington

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent experience and they took excellent care of us! Very close to the prophet’s mosque and rawda
Stayed 1 night in Nov 2024

8/10 Good

AKHTARUR

Traveled with family
Liked: Cleanliness, staff & service, amenities
I have not stayed in that many Crown Plazas, but have spent too many nights at Marriott properties. So this Crown Plaza is five minutes walk from Masjid Nabawi (South Gates, #305) and extremely convenient from that perspective. It is like a mainline Marriott. Very clean and comfortable beds. Well soundproofed. The breakfast was good. Negatives were that some of the physical infrastructure was not that well maintained. The electric teapot was leaking. The bathroom faucet should be replaced and the shower stall had a backup of water. The only way to fix this is probably to go through the rooms periodically. Given the almost full capacity throughout the year, these rooms probably need more maintenance.
Stayed 2 nights in Nov 2024

6/10 Okay

khalil

Liked: Cleanliness, staff & service
The quality of the furniture is not up To the standard
Stayed 1 night in Nov 2024

8/10 Good

Lakey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent location, close to everything.
Stayed 3 nights in Oct 2024

10/10 Excellent

Parvez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Lein

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 3 nights in Sep 2024

10/10 Excellent

Arfan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

8/10 Good

Mariyam

Stayed 1 night in Jul 2024

10/10 Excellent

ALI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service in Madinah area. The staff at the reception board is amazing and pride and extra ordinary Customer Service. I was early and arrived the hotel at 10:30 am. The very pleasantly check me in at 10:30 AM. The next day, I asked for a late check out and again happily gave me a 3 PM check out. This was so refreshing. The staff was so pleasant to work with
Stayed 1 night in Sep 2024

10/10 Excellent

Tipu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location staff from front desk to the service staff were very cooperative humbled.
Stayed 2 nights in Sep 2024

8/10 Good

Zahed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit old everything. Needs a renovation throughout. Very close to the masjid. Staffs were good. Breakfast was not so good for 5• hotel. Could have been better. But overall not a bad experience
Stayed 4 nights in Sep 2024

8/10 Good

Shahid

Liked: Cleanliness, staff & service, amenities
Location is excellent. Prophet's Mosque is only three minutes' walk. This was my third stay in the property. Rooms are small but okay. Bathrooms are very small. Staff is courteous and co-operative. Property is clean.
Stayed 5 nights in Sep 2024

8/10 Good

steven, Hyattsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Sep 2024

8/10 Good

Saiful

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Aug 2024

6/10 Okay

Mohamad, Sudbury

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Shower needs maintenance, and doors don't close easily.
Stayed 1 night in Sep 2024

10/10 Excellent

jahanara

Liked: Staff & service, property conditions & facilities
Very nice
Stayed 1 night in Sep 2024

10/10 Excellent

Mohammed

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Warsame

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Syed Raahim

Stayed 2 nights in Aug 2024

8/10 Good

naima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Chadia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and Amnah, the receptionist is very professional, welcoming and friendly. I also appreciated Amnah's communication skills in English. Thank you Amnah. The flexibility with checking out is also very appreciated. Thank you.
Stayed 1 night in May 2024

6/10 Okay

atif

Liked: Cleanliness, staff & service
Rooms could have better amenities
Stayed 2 nights in Apr 2024

6/10 Okay

Abdullah

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024