Hotel Retama Machupicchu

3.0 star property
Hotel with a 24-hour front desk, a short walk to Aguas Calientes Hot Springs

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February 2025

Photo gallery for Hotel Retama Machupicchu

Habitación Matrimonial Superior, 1 King bed | Premium bedding, in-room safe, desk, iron/ironing board
Front of property
Garden
Interior entrance
Front of property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The price is AED 234
AED 257 total
includes taxes & fees
29 Dec - 30 Dec

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Room options

Available filters for rooms
Showing 6 of 6 rooms

Habitación Doble Superior, 2 Twin beds

Highlights

Heating
Free cribs/infant beds
LCD TV
Premium bedding
Private bathroom
Free bottled water
Cable channels
Desk
  • 12 sq m
  • Park view
  • Sleeps 2
  • 2 Twin Beds

Habitación Familiar Superior, 1 King bed & 1 Twin bed

Highlights

Heating
Free cribs/infant beds
LCD TV
Premium bedding
Private bathroom
Free bottled water
Cable channels
Desk
  • 12 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Superior Triple Room, 3 Twin Beds, Mountain View

Highlights

Heating
Free cribs/infant beds
LCD TV
Premium bedding
Private bathroom
Free bottled water
Cable channels
Desk
  • 15 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

Standard Double Room

Highlights

Heating
LCD TV
Premium bedding
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • 12 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed

Standard Single Room

Highlights

Heating
LCD TV
Premium bedding
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • 12 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

Habitación Matrimonial Superior, 1 King bed

Highlights

Heating
Free cribs/infant beds
LCD TV
Premium bedding
Private bathroom
Free bottled water
Cable channels
Desk
  • 12 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Map
Avenida Hermanos Ayar 1303, Machu Picchu, Cusco, 0054

What's nearby

  • Historic Sanctuary of Machu Picchu - 1 min walk
  • Manco Capac Square - 4 min walk
  • Aguas Calientes Hot Springs - 5 min walk
  • Cerro Machupicchu - 9 min walk

Getting around

  • Machu Picchu Station - 3 min walk

Restaurants

  • ‪Coffee Trotter Peru - ‬1 min walk
  • ‪Inka Wasi - ‬3 min walk
  • ‪El Antojito Polleria - ‬2 min walk
  • ‪Cala - ‬3 min walk
  • ‪El Mapi - ‬3 min walk

About this property

Hotel Retama Machupicchu

Hotel near Aguas Calientes Hot Springs
Hotel Retama Machupicchu provides amenities like a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and smoke-free premises
  • A 24-hour front desk, tour/ticket assistance, and a front-desk safe
  • Luggage storage and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Retama Machupicchu include thoughtful touches such as premium bedding, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with premium channels
  • On-request microwaves, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 5:00 AM–9:00 AM: USD 5 per person
  • Room service available

Family friendly

  • Laundry facilities
  • Microwave (on request)

Conveniences

  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Free bottled water
  • Microwave (on request)

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 per person
  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 60 (one-way)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number 20603725426

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Property is also known as

Hotel Hotel Retama Inn Machupicchu Machu Picchu
Machu Picchu Hotel Retama Inn Machupicchu Hotel
Hotel Retama Inn Machupicchu Machu Picchu
Retama Machupicchu Machu Picchu
Retama Machupicchu
Hotel Hotel Retama Inn Machupicchu
Retama Machupicchu
Hotel Retama Machupicchu Hotel
Hotel Retama Machupicchu Machu Picchu
Hotel Retama Machupicchu Hotel Machu Picchu

Frequently asked questions

Is Hotel Retama Machupicchu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Retama Machupicchu?

This property doesn't offer parking.

What time is check-in at Hotel Retama Machupicchu?

Check-in start time: 11:00 AM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Retama Machupicchu?

Check-out is at 9:00 AM.

Does Hotel Retama Machupicchu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 60 per vehicle applies.

Where is Hotel Retama Machupicchu located?

Situated in Machu Picchu, this hotel is within a 5-minute walk of Historic Sanctuary of Machu Picchu and Aguas Calientes Hot Springs. Manco Capac Square and Putucusi are also within 10 minutes. Machu Picchu Station is only a 3-minute walk.

Hotel Retama Machupicchu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 220 out of 344 reviews" "
Rating 8 - Good. 78 out of 344 reviews" "
Rating 6 - Okay. 26 out of 344 reviews" "
Rating 4 - Poor. 9 out of 344 reviews" "
Rating 2 - Terrible. 11 out of 344 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is ideally situated close to everything and away from the trains and busses.... they're loud
Stayed 4 nights in Dec 2024

10/10 Excellent

James, Rhyl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing area. Would recommend!
Stayed 4 nights in Oct 2024

10/10 Excellent

Sergia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Armen

Disliked: Cleanliness, property conditions & facilities
Many mosquitoes in the room, no heater, poor wifi connection, moldy tiles, light that doesn’t work, and hairs of previous guests in shower and on the floor. Stale breakfast. Very disappointing hotel except for the location. Booked 2 nights but left after one night.
Stayed 1 night in Nov 2024

10/10 Excellent

Charles, San Antonio

Traveled with partner
Liked: Amenities, property conditions & facilities
The water was out at Ratama but they automatically transferred us to hotel Tara next door which was great, including 5am breakfasts for those getting an early start to MachuPichu
Stayed 1 night in Nov 2024

4/10 Poor

osvaldo

Traveled with group
Liked: Cleanliness, staff & service
WiFi did not work for entire visit It was hard to regulate the shower water each morning. The sink is designed in such a way that if you are not careful the faucet sprays right into you. It wet me Big time. There is no ventilation in room - except for a window that leads to hallway so you have to balance between keeping it open for some air and therefore hearing all the noise from the hallway/ street.
Stayed 2 nights in Oct 2024

8/10 Good

Stephan, Berlin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient hotel with a very friendly team, clean and practical rooms right by the river. Perfect to concer Machu Picchu and surroundings.
Stayed 1 night in Oct 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was in a quiet part of town, and it was easy to get the bis to machu picchu from there, also all the reaturants around that part of town are great, the people are so friendly and helpful
Stayed 1 night in Oct 2024

8/10 Good

Anjali

Liked: Cleanliness, staff & service, amenities
The staff was very helpful, but it was a bit noisy and there were quite a few bugs in my room, especially at night.
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the perfect place to stay while in Machu Picchu. Easy to find, good breakfast, nice garden
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived late night there was no hot water. The staff worked diligently to get the issue fixed. This is a family run hotel where they take pride in providing a great stay for their guests. From meeting us at the station to preparing a sack breakfast for our early morning adventure to Machu Picchu the service was excellent. We spent two nights here and had a wonderful experience.
Stayed 2 nights in Oct 2024

6/10 Okay

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Retama is about half way up the hill in Agua Calliente. It is easy to find. As with all the hotels, there are lots of stairs. Make sure you request a room on the lower floors if you can't do stairs. The staff were great, and the breakfast was good. There were 10 in our group and we were able to go to Machu Picchu early in the morning, leave our bags there and have their staff deliver the bags to the train station. What a great service! It was very noisy at this hotel. It sounded like we were three doors down from a disco that didn't stop their music until around 4:00 am. We were told there was a celebration the night we stayed there for the anniversary of the village. So, not sure if it is that noisy normally.
Stayed 1 night in Oct 2024

10/10 Excellent

Nicholas

Stayed 1 night in Sep 2024

6/10 Okay

Kevin

Liked: Staff & service
The staff was friendly and the breakfast was decent enough to get you going before Machu Picchu. I was also a fan that it was incredibly close to the hot springs. To warn everybody, it is nearly at the top of the hill so if you're already exhausted, the uphill trek is rough. I also had a room that had a window facing a plaza so listening to people all through the night was unpleasant. The window was also not completely closed so bugs and mosquitos ate me alive throughout the night. The room was humid and hot
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service
The room has a piece of window missing! It was noisy at night. Also the shower drainage is blocked.
Stayed 1 night in Sep 2024

6/10 Okay

Brett

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were friendly but the breakfast was very minimal. Also the shower didn’t work most of the time. Additionally, no AC and the room was filled with flies and mosquitos prior to arrival due to all the windows being opened. It was very hot and humid in the room. You get what you pay for. In a good area tho.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how quiet and love the room was! The staff was also super helpful and polite. Highly recommended hotel.
Stayed 1 night in May 2024

8/10 Good

Samira, Brooksville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent! Picked us up from the train station late at night and guided us to the hotel for check in and accommodation. The area is very safe and convenient location.
Stayed 1 night in Aug 2024

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, big rooms, nice town.
Stayed 1 night in Aug 2024

8/10 Good

Marvin, Iowa City

Traveled with family
Liked: Cleanliness, staff & service
Good budget property - clean, but way too much fragrance in the rooms. Simple but nice breakfast. This is a no frills hotel and for the price it was fair. Travelers on a budget should consider staying. Travelers with greater means can find nicer.
Stayed 1 night in Aug 2024

10/10 Excellent

Katherinne, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very confy, eventhou no elevator. People at hotel very friendly and even took my luggage to the station because i was going to lose my train. Awesome service for my parents and kids. Thank you
Stayed 1 night in Jul 2024

4/10 Poor

Juan

Disliked: Cleanliness
La relacion precio / calidad, esta definitivamente equivocada Tuvimos problemas con la ducha, el sifon no descargaba bien y el agua se empozaba, no fue resuelto
Stayed 3 nights in Jul 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was included and excellent The beds were extra comfortable, amazing showers with good pressure hot water. Staff was accommodating and very friendly. Highly recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

sam

Super helpful staff, 5 stars
Stayed 1 night in Jul 2024