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"Very clean and lovely service. "

"Because of the high altitude, we had to seek help in the middle of the night.The staff were very helpful. The only issue that we had was they were supposed to pick us up at the airport but they did not show up until I called. I had to wait for 30 minutes."

"Excellent Staff "

"Lovely hotel and very friendly staff"

"Security access to the building, great location."

"Can walk to restaurants and shopping areas. Area is safe."

"Great hotel with professional staff and all the amenities you’d need. Excellent breakfast, great views, located in a nice, fast elevators, safe and convenient area. Good sized room. Good value for the money."

"We had a very comfortable stay. Personnel was very efficient and attentive. The food is very good."

"I recently stayed at the Novotel in Cusco and had an exceptional experience. The check-in process was quick and easy, and the front desk staff was incredibly welcoming and friendly. A special shoutout to Marco at the front desk, who went above and beyond to make sure we felt at home—he’s warm, attentive, and has a great understanding of guests’ needs. The location of the hotel is fantastic—quiet yet conveniently close to the city square, making it easy to explore Cusco on foot. The rooms were spotless, and the beds were incredibly comfortable, providing a great place to relax after a day of sightseeing. The breakfast buffet offered a wide range of options, making for a perfect start to the day. Overall, I highly recommend Novotel Cusco for anyone looking for comfort, convenience, and exceptional service!"