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Novotel Maastricht

4.0 star property
Family-friendly hotel connected to the convention center in Scharn with a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Novotel Maastricht

Exterior
Breakfast, lunch, dinner served; pool views
Seasonal outdoor pool, open 9 AM to 9 PM, pool umbrellas, sun loungers
Property grounds
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Pet friendly
  • 24/7 front desk
  • Laundry
The current price is AED 283
AED 383 total
includes taxes & fees
26 Feb - 27 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 Double Bed, Garden View

Deluxe Room, 1 Double Bed, Garden View | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 Double Bed, Garden View

Highlights

Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed

Highlights

Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
Free bottled water
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, 1 Double Bed with Sofa bed

Highlights

Separate sitting area
Heating
Free cribs/infant beds
Refrigerator
TV
Sofa bed - double
Blackout drapes/curtains
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Standard Double Room, 1 Double Bed

Highlights

Heating
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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Room

NH Maastricht

  • Hot Tub
  • Pet friendly
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, (894)
The price is AED 241
AED 313 total
includes taxes & fees
25 Feb - 26 Feb
NH Maastricht

About the neighborhood

Map
Sibemaweg 10, Maastricht, 6227 AH

What's nearby

  • Mecc Maastricht - 16 min walk
  • Maastricht Exhibition and Congress Centre - 17 min walk
  • Vrijthof - 6 min drive
  • Maastricht University - 6 min drive
  • Market - 8 min drive

Getting around

  • Maastricht Randwyck Station - 14 min walk
  • Maastricht (MST-Maastricht - Aachen) - 11 min drive

Restaurants

  • ‪Ontbijtzaal - Van der Valk Hotel - ‬4 min walk
  • ‪Restaurant VALK - ‬4 min walk
  • ‪Mama Restobar - ‬9 min walk
  • ‪Farèn - ‬12 min walk
  • ‪Da Roberto - ‬9 min walk

About this property

Novotel Maastricht

Upscale eco-certified hotel near Vrijthof
You can look forward to a terrace, a garden, and a playground at Novotel Maastricht. The on-site restaurant, Restaurant Winners, offers breakfast, lunch, dinner, and pool views. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
Additional perks include:
  • A seasonal outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, concierge services, and multilingual staff
  • A vending machine, smoke-free premises, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 94 rooms include comforts such as laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Baby monitors and free infant beds
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • TVs with cable channels
  • Electric kettles, heating, and limited housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 12.50 per night)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 24 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Restaurant Winners

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Baby monitor
  • Children's games
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space (1940 square feet)
  • Meeting rooms - 8

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per stay
  • A tax is imposed by the city: EUR 6.61 per person, per night
  • Service fee: EUR 3 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 12.50 per night
  • Pet fee: EUR 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May to October
Pool access available from 9 AM to 9 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Hotel Novotel Maastricht
Novotel Maastricht Hotel
Novotel Maastricht
Maastricht Novotel
Novotel Maastricht Hotel
Novotel Maastricht Maastricht
Novotel Maastricht Hotel Maastricht

Frequently asked questions

Does Novotel Maastricht have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 9 AM–9 PM.

Is Novotel Maastricht pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel Maastricht?

Self parking is available for EUR 12.50 per night.

What time is check-in at Novotel Maastricht?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Novotel Maastricht?

Check-out is at 10:30 AM.

Where is Novotel Maastricht located?

This family-friendly Maastricht hotel is located in a shopping district, within 1 mi (2 km) of Mecc Maastricht, Maastricht Underground, and Bonnefanten Museum. Hoge Brug and Helpoort are also within 1 mi (2 km). Maastricht Randwyck Station is 14 minutes by foot and Maastricht (ZYT-Maastricht Train Station) is 17 minutes.

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Novotel Maastricht Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 270 out of 825 reviews
Rating 8 - Good. 424 out of 825 reviews
Rating 6 - Okay. 98 out of 825 reviews
Rating 4 - Poor. 18 out of 825 reviews
Rating 2 - Terrible. 15 out of 825 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for an overnight stay. Close to center
Stayed 1 night in Jan 2025

10/10 Excellent

Florin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The restaurant was a 7 out of 10
Stayed 1 night in Dec 2024

8/10 Good

Vlad

Liked: Cleanliness, staff & service, amenities
Relatively clean. Beds could be better and the window only partially opens.
Stayed 3 nights in Feb 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely family hotel with excellent staff and a very nice outdoor pool.
Stayed 5 nights in Aug 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights very comfortable. Good breakfast. Staff were outstanding so friendly and helpful. Room was great. Some areas of hotel are a bit tired but not a problem. We would definitely stay again
Stayed 3 nights in Dec 2024

10/10 Excellent

Jeroen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop over
Great short stay on our way home from holiday. Staff were very welcoming and the room was clean. A little out from the center which is great for driving through, not much for restaurants near by and kitchens close early. We were able to get delivery to hotwl whichwas perfectly fine!
Stayed 1 night in Aug 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Dec 2024

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Day staff was super!! Night staff, though, was very difficult; not friendly or helpful.
Stayed 1 night in Sep 2024

6/10 Okay

Sumaya

Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here when in Maastricht when visiting our children who are studying at the university of Maastricht
Stayed 2 nights in Oct 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful Staff. Playground could do with some refreshment.
Stayed 1 night in Jul 2024

8/10 Good

Sumaya

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was very friendly. The hotel is very basic but clean. We will stay here again the next time in Maastricht
Stayed 7 nights in Aug 2023

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities
Stort plus med swimmingpool
Stayed 4 nights in Jul 2024

10/10 Excellent

WISSAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all is good
Stayed 2 nights in May 2024

10/10 Excellent

Nan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Jul 2024

8/10 Good

Peter de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location walking distance from historic district. Surprised there was an extra charge for parking. I guess I didn’t distinguish between free parking and parking available when I booked. It’s not free
Stayed 2 nights in Sep 2024

6/10 Okay

Evert

Liked: Cleanliness, staff & service
This is a typical Novotel, slightly dated and tired, dressed concrete look. The kind of hotel one only uses to sleep and have breakfast. If these are the only benefits you’re after in a hotel, this offers quite ok value for your Euro. Staff is friendly and supportive
Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant and bar staff were accommodating and friendly. The chef was good and the food was very good---even though the selection of dishes were small. We'd go back.
Stayed 3 nights in May 2023

10/10 Excellent

JILLIAN

Liked: Cleanliness, staff & service
Staff were extremely helpful and pool was very nice. No dinner options available at hotel due to staff shortages so we had to eat out locally. A 20 minute walk into central Maarstrict.
Stayed 2 nights in Jul 2022

6/10 Okay

Sarah

Disliked: Cleanliness, room comfort
It was OK, but they had no dinner service & ran out of butter for breakfast. The room was a little stuffy & there was black mold at the base of thd shower. Staff were friendly & spoke English well.
Stayed 3 nights in Sep 2022

10/10 Excellent

Eric

Liked: Staff & service
The pool was go
Stayed 2 nights in Aug 2022

6/10 Okay

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities
a 4 story hotel with one elevator is not very convenient. wait times to get to your room are long. the location is in a suburb of the city, thus public transportation is very limited. Overall a nice stay
Stayed 4 nights in Aug 2023

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, Good price, Great Service, Easy Parking
For the relatively cheap price this was an excellent one night stay in a superior double room. Bed was comfy, plenty of pillows, good seating, easy car parking (should be free), friendly and efficient service. We had a meal in the restaurant - the drinks and food came super quick and dinner was very tasty (fish n chips). The waiter / chef was awesome - friendly, efficient, professional, quick, multi tasker and well presented. Issues with our stay - we had to run the shower for about 5 or more minutes before it got to the right temperature - pressure wasn’t that great. The other issue was the pool being shut just because it was raining. Really? Would we get wet or something?
Stayed 1 night in Aug 2023

6/10 Okay

Leon

Liked: Staff & service
Een prima hotel voor een prima prijs. De kamer was netjes en schoon. Bedden lagen best oké. Douche was wat verouderd. De buren waren vrij goed te horen. Verder aardig personeel en de locatie was voor ons prima. Binnen 10 minuten met de bus in het Centrum.
Stayed 1 night in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025