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"Really nice. Have stayed many a time, same name hotel different group ownership. If one comment, laundry etc should be best suited in another lift. Had to wait some time as occupied with two maids, laundry. Also one girl, pulling the bags down the stairs from 5th floor. Not good for them, besides that, a nice stay, just observation from there part."

"Fabulous relaxing stay and peacocks are comical."

"Great place, with the best location, very near Barbican and all restaurants"

"Had a lovely stay lovely staff and lovely service"

"Only improvement more tea bags and milk in room abd bidy wash "

"The staff all worked hard to make the stay a comfortable one. The breakfast and dinner were really good-the bass in cream sauce really excellent! "

"Very friendly check in. Even got some lottle treats for pur dog. Comfy room and bed. A lovely lottle stay. Thanks very much. "

"Bar staff great room tidy & well stocked "

"We have had a great stay. Dinner lastnight in the Smiths Brasserie was superb and when we retired to the oak bar after we received great service there also. Off to the spa this morning for a detox. "