Cuncyue Hot Spring Resort

4.0 star property
Family-friendly resort with 5 restaurants and a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cuncyue Hot Spring Resort

Outdoor pool
Separate tub and shower, spring water tub, hydromassage showerhead
Hot springs
Lobby
Property amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Room service
  • Breakfast available
  • Laundry
The price is AED 856
AED 969 total
includes taxes & fees
4 Dec - 5 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 8 of 8 rooms

Deluxe Triple Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Down duvet
  • 59 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 1 Large Twin Bed

Presidential Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 265 sq m
  • Sleeps 3
  • 1 King Bed

Imperial Corner Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Down duvet
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

Family Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Down duvet
  • 59 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds

Executive Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Down duvet
  • City view
  • Sleeps 2
  • 1 Queen Bed

Panoramic Twin Room, 2 Queen Beds, Accessible

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 60 sq m
  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds

Classic Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Down duvet
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Elite Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Down duvet
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
No.190, Zhandong Rd., Luodong, Yilan County, 26550

What's nearby

  • Luodong Night Market - 10 min walk - 0.9 km
  • Luodong Forestry Culture Park - 10 min walk - 0.9 km
  • Yilan Tourism Factory - 11 min walk - 0.9 km
  • Luodong Cultural Factory - 17 min walk - 1.5 km
  • Luodong Sports Park - 4 min drive - 3.2 km

Getting around

  • Luodong Station - 7 min walk
  • Songshan Airport (TSA) - 69 min drive

Restaurants

  • ‪山喜和食 - ‬3 min walk
  • ‪天牛私廚牛排 - ‬4 min walk
  • ‪角烙日式庭園咖啡館 - ‬3 min walk
  • ‪隱藏版小咖啡 - ‬5 min walk
  • ‪Reverse cake&coffee - ‬3 min walk

About this property

Cuncyue Hot Spring Resort

Upscale family-friendly resort in the business district
A terrace, a garden, and a playground are just a few of the amenities provided at Cuncyue Hot Spring Resort. For some rest and relaxation, visit the hot springs. Be sure to enjoy a meal at any of the 5 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this resort include:
  • An outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and hot springs on site
  • An electric car charging station, a computer station, and smoke-free premises
  • Guest reviews give good marks for the overall condition
Room features
All 453 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Extra amenities include:
  • Baby baths and children's dinnerware
  • Free tea bags/instant coffee and electric kettles
  • Spring water tubs, hydromassage showers, and free toiletries
  • LCD TVs with digital channels
  • Balconies, refrigerators, and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–1:00 PM: TWD 770 for adults and TWD 385 for children
  • 5 restaurants
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Children's pool
  • Hot springs
  • Outdoor pool
  • Playground

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (3897 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Hot springs
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature (Fahrenheit) - 108

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TWD 770 for adults and TWD 385 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Pool access available from 7:00 AM to 10:00 PM
Hot springs access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Cuncyue Hot Spring Resort Luodong
Cuncyue Hot Spring Luodong
Cuncyue Hot Spring
Cuncyue Hot Spring
Cuncyue Hot Spring Resort Resort
Cuncyue Hot Spring Resort Luodong
Cuncyue Hot Spring Resort Resort Luodong

Frequently asked questions

Does Cuncyue Hot Spring Resort have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–10:00 PM.

Is Cuncyue Hot Spring Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Cuncyue Hot Spring Resort?

Self parking is free at this property.

What time is check-in at Cuncyue Hot Spring Resort?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Cuncyue Hot Spring Resort?

Check-out is at 11:00 AM.

Where is Cuncyue Hot Spring Resort located?

This family-friendly Luodong resort is located in the business district, within a 15-minute walk of Luodong Night Market, Yilan Tourism Factory, and Luodong Forestry Culture Park. Luodong Cultural Factory and Beicheng Tian Jhu Church are also within 1 mi (2 km). Luodong Station is 7 minutes by foot.

Cuncyue Hot Spring Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 249 out of 535 reviews" "
Rating 8 - Good. 163 out of 535 reviews" "
Rating 6 - Okay. 75 out of 535 reviews" "
Rating 4 - Poor. 29 out of 535 reviews" "
Rating 2 - Terrible. 19 out of 535 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was really comfortable. Staff were helpful and friendly.
Stayed 3 nights in Nov 2024

10/10 Excellent

Hannah, Palmdale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly, they sincerely wanted us to enjoy our stay here, both the front desk, and 1F restaurant for breakfast. The bedding was very comfortable. The breakfast buffet had a great variety and quality. The massage in the hotel was phenomenal!! We stayed for one night, and went back again to stay another night the next week. Definitely will go back, and strongly recommended!
Stayed 1 night in Sep 2024

8/10 Good

Hannah, Palmdale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price, spacious rooms, 2 hot spring tubs in the room are very nice! The only disadvantage was the railway right by the hotel, we can hear the alarm and the train clearly in the rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Chun-Hung, West Lafayette

Liked: Cleanliness, staff & service, property conditions & facilities
The spa facilities on the 5th floor is excellent. Not crowded at all and plenty of space.
Stayed 1 night in Jul 2024

8/10 Good

Siew Min

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was included in this property in the property's basement. Staff were really pushy about leaving google reviews on their service with their name. Room was very spacious with a patio. Bed was really comfortable and breakfast selection is a lottttt.

10/10 Excellent

Rolhensha, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely!
Stayed 1 night in Jun 2023

6/10 Okay

David

Traveled with family
Disliked: Staff & service
Nice hotel but service could be better.
We waited more than a half-hour to check in. Although the room appeared great at first glance, the tiny details were neglected. For $6800 per night, I would anticipate getting better quality.
Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay and the hot spring in the room
The family room is big and has 2 hot spring baths with nano bubbles. The staff is nice. The breakfast is not really western except croissant and toasts and jam. The juices are too sweet. The roof top bar is great and surprisingly very affordable but only 5 basic cocktails available
Stayed 1 night in Nov 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not recommend
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveler

Traveled with family
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot spring pool in room is fantasty, but the soundproof could be better. The uproar from other room kept disturbing us in the mid night so that we can't realy relax and fall asleep for a long time.
Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Average only
Poor customer service; not a great experience with the price I paid
Stayed 1 night in Dec 2020

8/10 Good

Grace

Stayed 1 night in Nov 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Stay
Room was comfortable, spa pool in the room was a big plus. Breakfast had wide selection. Amenities like pool, spa and children playground were quite good as well. Minibar was mediocre.
Stayed 1 night in Nov 2020

8/10 Good

Naomi, Taipei, Taiwan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new hotel. Great beds, towels, robes, snacks in room. The bathroom is huge, hotspring tub with big windows. Hotel is near train station and famous night market.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2018

4/10 Poor

kam koh

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel run by a bunch of amateurs
Stayed 2 nights in Nov 2018

4/10 Poor

Traveling, China

Liked: Cleanliness
Disliked: Property conditions & facilities
I was a little disappointed as the whole conditions weren't of equal value
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very new hotel
We had a very comfy room with great view from Yilan and the hot spring bath is relaxing. The buffet dinner is excellent and restaurant design is modern and beautiful However the down side is the hot water providing system is not stable , sometimes you need to wait 5-10mins to get hot water. But after all ,this is a very relaxing hotel with reasonable price
Stayed 1 night in Jan 2018

8/10 Good

D, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel with good facility, limited service
This is a new 24-story hotel with great facility. It is still not officially opened yet. Staff recruiting is on progress and existing employees are all very polite but not have sufficient experience in dealing different kinds of problems the hotel guests faced.
Stayed 1 night in Dec 2017

10/10 Excellent

kota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

YI-AHAN

Stayed 1 night in Aug 2024

10/10 Excellent

HSIN LIANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很好
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
房間內5個電源插座中的2個無法正常使用;空調控制面板無法顯示正確設定、室溫;飯店的電梯系統不僅緩慢而且混亂無序,
Stayed 3 nights in Aug 2024