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SureStay Hotel by Best Western Ontario Airport

2.5 star property
Hotel in Ontario with free breakfast and a 24-hour front desk

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Photo gallery for SureStay Hotel by Best Western Ontario Airport

Exterior
Reception
Iron/ironing board, free cribs/infant beds, free rollaway beds
Business center
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Laundry
  • Parking included
  • 24/7 front desk
  • Air conditioning
The current price is AED 309
AED 355 total
includes taxes & fees
13 Apr - 14 Apr

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Smart TV
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Bathroom | Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Smart TV
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Smart TV
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom | Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Smart TV
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

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  • Breakfast included
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About the neighborhood

Map
3201 East Centrelake Drive, Ontario, CA, 91761

What's nearby

  • Cucamonga-Guasti Regional Park - 3 min drive - 2.9 km
  • Toyota Arena - 4 min drive - 2.9 km
  • Ontario Mills Shopping Mall - 4 min drive - 3.6 km
  • Ontario Convention Center - 4 min drive - 3.8 km
  • Victoria Gardens - 7 min drive - 9.4 km

Getting around

  • East Ontario Station - 7 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 4 min drive

Restaurants

  • ‪Eureka! Ontario - ‬4 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Panda Express - ‬1 min walk
  • ‪Benihana - ‬3 min drive
  • ‪Baker's Drive-Thru - ‬2 min drive

About this property

SureStay Hotel by Best Western Ontario Airport

Hotel near Ontario Mills Shopping Mall
Take advantage of free continental breakfast, dry cleaning/laundry services, and a business center at SureStay Hotel by Best Western Ontario Airport. Stay connected with free in-room WiFi, and guests can find other amenities such as a snack bar/deli.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Express check-out, a TV in the lobby, and an elevator
  • A front-desk safe, a vending machine, and a water dispenser
  • Guest reviews give top marks for the helpful staff
Room features
All 114 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and free newspapers. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch Smart TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

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Exterior

Comfort Inn & Suites near Ontario Airport

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  • Hot Tub
  • Breakfast included
  • Parking included
8.2 out of 10, Very Good, 1,104 reviews
The price is AED 318
AED 365 total
includes taxes & fees
17 Apr - 18 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Fairfield Inn Marriott Hotel Ontario
Fairfield Inn Marriott Ontario
Fairfield Inn Ontario
Fairfield Inn Marriott Ontario Hotel
Surestay By Ontario Ontario
Fairfield Inn By Marriott Ontario
SureStay Hotel by Best Western Ontario Airport Hotel
SureStay Hotel by Best Western Ontario Airport Ontario
SureStay Hotel by Best Western Ontario Airport Hotel Ontario

Frequently asked questions

Does SureStay Hotel by Best Western Ontario Airport have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is SureStay Hotel by Best Western Ontario Airport pet-friendly?

No, pets are not allowed at this property.

How much is parking at SureStay Hotel by Best Western Ontario Airport?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Ontario Airport?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at SureStay Hotel by Best Western Ontario Airport?

Check-out is at 11 AM.

Where is SureStay Hotel by Best Western Ontario Airport located?

Located in Guasti, this hotel is within 3 mi (5 km) of Toyota Arena, Ontario Convention Center, and Topgolf. Cucamonga-Guasti Regional Park and Ontario Mills Shopping Mall are also within 3 mi (5 km).

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SureStay Hotel by Best Western Ontario Airport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 501 out of 1001 reviews
Rating 8 - Good. 253 out of 1001 reviews
Rating 6 - Okay. 124 out of 1001 reviews
Rating 4 - Poor. 78 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This is very close to the airport.
Stayed 1 night in Apr 2025

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a really good place to stay at an affordable price. The place is a little outdated but it doesn't really matter. We stayed here for Beyond Wonderland and the place was perfect for sleeping and showering. Overall it was a really good experience, also they have a pool and free breakfast!
Stayed 2 nights in Mar 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Elevator broke down and the breakfast was very very simple. The room was very clean and quiet.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ruslana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very comfortable and staff was very pleasant and friendly
Stayed 1 night in Jan 2025

4/10 Poor

Kristen

Disliked: Property conditions & facilities
This hotel is trying, but it's struggling. Seems like a hotel flip, and its old life is still showing including some interesting guests. Rooms were okay, but my family didn't feel super safe here.
Stayed 1 night in Mar 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay
Stayed 1 night in Dec 2024

10/10 Excellent

frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Feb 2025

6/10 Okay

Saeed

Liked: Cleanliness
Checkin around 8pm, tried to get complementary coffee it was really old look like from morning time. Room was clean. In the morning breakfast was very very ordinary. No egg only few old muffens, oat, juices and 2 type of cereals. I took bagels with cream cheese. Again coffee was cold. Not many guests are there.
Stayed 1 night in Mar 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, super friendly staff. Was difficult to figure out the TV with no guide for channels, but not there for TV anyway. Loved the pillows! Would stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Evette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas present
Awesome stay! This is the second time in a month that we have been to Southern California. Great place to stay and reasonable prices. Went to a Kings game and Santa Monica Pier!
Sunset off Santa Monica Pier
Sunset
Sunset
Kings Game
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A return visit to this property, but this time with my brother as part of a family occasion. The two rooms were, as requested, adjacent. Unfortunately they were not on the ground floor as requested. This caused logistical issues/inconvenience. But otherwise the stay was pleasant and the accommodations comfortable.
Stayed 3 nights in Feb 2025

8/10 Good

Melissa

Liked: Staff & service
I typically stay here very often. The hair in the bathrooms could be cleaned up better and the room I stayed in had the worst sink!
Stayed 1 night in Jan 2025

10/10 Excellent

Jefffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The place was nice, had a good staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Manager not understanding or helpfull
Stayed 2 nights in Mar 2025

10/10 Excellent

Angeline

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the stay, the staff was extremely friendly
Stayed 3 nights in Aug 2024

4/10 Poor

Tabitha Gail

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish our stay was better. Our first day there, there was a weird smell when you first walk in. There was no hot water when we tried to shower the first day. Just luke warm water. They also don’t provide any soap for hand washing. The walls are very thin. We had a ground floor room and we could hear the footsteps of the guest above us, our neighbors next to us, and whatever noises were outside. The bed was not as comfortable and the pillows were very flat. The lobby is nice when you walk in, but the rooms are very outdated. The only great thing that came out of it was a working refrigerator and microwave.
Stayed 2 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities
Friendly fast efficient and comfy beds
Stayed 1 night in Nov 2024

8/10 Good

Shannetta

Liked: Cleanliness, staff & service
The property is an secluded area and safe. Staff nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great.
Stayed 3 nights in Oct 2024

8/10 Good

Todd C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff makes the difference
We had a last minute reservation after our flight was diverted to Ontario Ca, and the night manager Michael was so helpful and friendly. Although it’s a slightly older facility, the staff is dedicated to making the customers comfortable. It was spotless, pleasant, and every staff member we met was really great.
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy stay
It was nice and comfy close to the Toyota Arena and plenty of places to eat around the area. All that's missing is EV charging stations.
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here several times. The location is good for anyone visiting in the area, from Ontario to Rancho Cucamonga to Upland to Claremont to La Verne. Good freeway access, close to Ontario Airport, and plenty of shopping) eating options nearby. Service always friendly, rooms large and comfortable, nice shower/bath and clean. Overall, good for business or personal travel.
Stayed 1 night in Oct 2024

6/10 Okay

Melissa

Liked: Property conditions & facilities
Disliked: Staff & service
My daughter and I are regular attendees at this location. I am highly aware of the 11am checkout time. It’s 11:06 and I am just about to head out the door to bring my key to the lobby when I get a call from the front desk. The lady who spoke to me was very rude. Her tone on the phone was very unprofessional and I come to this location very often and will not tolerate any disrespect. I will take my money elsewhere.
Stayed 1 night in Feb 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great
Stayed 1 night in May 2024