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SureStay Hotel by Best Western Ontario Airport

2.5 star property
Relax by the outdoor pool or grab a quick bite at the snack bar/deli. A helping hand is always nearby thanks to this hotel’s attentive staff.

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Ontario Airport

Exterior
Outdoor pool
Business center
Iron/ironing board, free cribs/infant beds, free rollaway beds
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Laundry
  • Air conditioning
  • Parking included
  • 24/7 front desk
The current price is AED 367
AED 422 total
includes taxes & fees
4 Mar - 5 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Smart TV
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Bathroom | Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Smart TV
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Smart TV
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom | Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Smart TV
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

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Property entrance

Azure Hotel & Suites, Trademark Collection by Wyndham

  • Hot Tub
  • Breakfast included
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, (1737)
The price is AED 306
AED 351 total
includes taxes & fees
9 Mar - 10 Mar
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About the neighborhood

Map
3201 East Centrelake Drive, Ontario, CA, 91761

What's nearby

  • Toyota Arena - 4 min drive
  • Ontario Mills Shopping Mall - 4 min drive
  • Ontario Convention Center - 4 min drive
  • Rancho Cucamonga Epicenter - 7 min drive
  • Victoria Gardens - 7 min drive

Getting around

  • Upland Station - 7 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 4 min drive

Restaurants

  • ‪Eureka! Ontario - ‬4 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Panda Express - ‬1 min walk
  • ‪Benihana - ‬3 min drive
  • ‪Baker's Drive-Thru - ‬2 min drive

About this property

SureStay Hotel by Best Western Ontario Airport

Hotel near Ontario Mills Shopping Mall
Take advantage of free breakfast, dry cleaning/laundry services, and a business center at SureStay Hotel by Best Western Ontario Airport. Stay connected with free in-room WiFi, and guests can find other amenities such as a snack bar/deli.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Express check-out, a vending machine, and a water dispenser
  • Coffee/tea in the lobby, an elevator, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 114 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and free newspapers. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch Smart TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch Smart TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Fairfield Inn Marriott Hotel Ontario
Fairfield Inn Marriott Ontario
Fairfield Inn Ontario
Fairfield Inn Marriott Ontario Hotel
Surestay By Ontario Ontario
Fairfield Inn By Marriott Ontario
SureStay Hotel by Best Western Ontario Airport Hotel
SureStay Hotel by Best Western Ontario Airport Ontario
SureStay Hotel by Best Western Ontario Airport Hotel Ontario

Frequently asked questions

Does SureStay Hotel by Best Western Ontario Airport have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is SureStay Hotel by Best Western Ontario Airport pet-friendly?

No, pets are not allowed at this property.

How much is parking at SureStay Hotel by Best Western Ontario Airport?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Ontario Airport?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at SureStay Hotel by Best Western Ontario Airport?

Check-out is at 11 AM.

Where is SureStay Hotel by Best Western Ontario Airport located?

Located in Guasti, this hotel is within 3 mi (5 km) of Toyota Arena, Ontario Convention Center, and Topgolf. Cucamonga-Guasti Regional Park and Ontario Mills Shopping Mall are also within 3 mi (5 km).

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SureStay Hotel by Best Western Ontario Airport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 502 out of 1004 reviews
Rating 8 - Good. 255 out of 1004 reviews
Rating 6 - Okay. 126 out of 1004 reviews
Rating 4 - Poor. 77 out of 1004 reviews
Rating 2 - Terrible. 44 out of 1004 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ruslana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very comfortable and staff was very pleasant and friendly
Stayed 1 night in Jan 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay
Stayed 1 night in Dec 2024

10/10 Excellent

frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Feb 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, super friendly staff. Was difficult to figure out the TV with no guide for channels, but not there for TV anyway. Loved the pillows! Would stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A return visit to this property, but this time with my brother as part of a family occasion. The two rooms were, as requested, adjacent. Unfortunately they were not on the ground floor as requested. This caused logistical issues/inconvenience. But otherwise the stay was pleasant and the accommodations comfortable.
Stayed 3 nights in Feb 2025

8/10 Good

Melissa

Liked: Staff & service
I typically stay here very often. The hair in the bathrooms could be cleaned up better and the room I stayed in had the worst sink!
Stayed 1 night in Jan 2025

10/10 Excellent

Jefffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The place was nice, had a good staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, amenities
Friendly fast efficient and comfy beds
Stayed 1 night in Nov 2024

10/10 Excellent

Angeline

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the stay, the staff was extremely friendly
Stayed 3 nights in Aug 2024

6/10 Okay

Melissa

Liked: Property conditions & facilities
Disliked: Staff & service
My daughter and I are regular attendees at this location. I am highly aware of the 11am checkout time. It’s 11:06 and I am just about to head out the door to bring my key to the lobby when I get a call from the front desk. The lady who spoke to me was very rude. Her tone on the phone was very unprofessional and I come to this location very often and will not tolerate any disrespect. I will take my money elsewhere.
Stayed 1 night in Feb 2025

8/10 Good

Shannetta

Liked: Cleanliness, staff & service
The property is an secluded area and safe. Staff nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great.
Stayed 3 nights in Oct 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy stay
It was nice and comfy close to the Toyota Arena and plenty of places to eat around the area. All that's missing is EV charging stations.
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here several times. The location is good for anyone visiting in the area, from Ontario to Rancho Cucamonga to Upland to Claremont to La Verne. Good freeway access, close to Ontario Airport, and plenty of shopping) eating options nearby. Service always friendly, rooms large and comfortable, nice shower/bath and clean. Overall, good for business or personal travel.
Stayed 1 night in Oct 2024

4/10 Poor

Ruben

Liked: Staff & service
Disliked: Cleanliness, amenities
The guy at the front desk when we checked in was friendly and courteous. The room we got was nothing special. The fan in the bathroom didn't work. We thought the room was clean until we got a better look. There was a pair of socks rolled up on the side of the bed, not ours. The pillows had red stains. Looked like lipstick and who knows what else. So, obviously the room wasn't properly cleaned before renting it out. They have a "continental" breakfast. Not great, that's all I'll say about that. For these reasons, I would not recommend staying at this hotel, there are others nearby that you could try.
Stayed 1 night in Feb 2025

6/10 Okay

Joseph

This hotel is next to the freeway. The traffic noise is insanely loud. The breakfast was horrible.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dongping

Liked: Amenities
good
Stayed 1 night in Nov 2024

8/10 Good

Josefina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy from front desk was an excellent and professional guy
Stayed 2 nights in Sep 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful.
Stayed 2 nights in Oct 2024

6/10 Okay

Ayanna

Liked: Cleanliness, staff & service, property conditions & facilities
Not the most comfortable beds. Couldn’t sleep, ended up leaving at midnight.
Stayed 1 night in Dec 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great
Stayed 1 night in May 2024

10/10 Excellent

travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
It was pretty clean and had the basics you expect from a hotel it was nice.
Stayed 1 night in Aug 2024

8/10 Good

Art

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a single night stay
Staff at the front desk was very friendly and efficient. The room was decent, but had some wear and tear. The bed was comfortable enough. The AC was great. Good deal for a single night stay.
Stayed 1 night in Sep 2024

6/10 Okay

Anthony

Disliked: Staff & service
The rooms felt a bit dated and the ac stopped working in all the rooms on the last day of our stay
Stayed 2 nights in Oct 2024