6/10 Okay
Rebecca
1 February 2025
Liked: Staff & service
Disliked: Cleanliness, amenities
I appreciated the style of the building and the staff were friendly. The dining experience was quite pleasant.
Unfortunately, I had issues with the room. It was nothing special and awkwardly laid out, but the real issue was a rather alarming stain I discovered after staying the first night. Staff responded quickly and moved me to another room, but my stay was unfortunately tainted, to say the least, by the experience. I would have appreciated further recompense for the disturbance. But other than that, the stay was fine, the bed was comfortable, the lounge and restaurants were pretty, and the area was walkable and close to trains. I had done a lot of research and was very excited to stay here as a special splurge for my birthday and was just very uncomfortable after that discovery.
Rebecca
Stayed 3 nights in Jan 2025