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Sandman Hotel & Suites London Downtown

2.5 star property
Hotel with free breakfast, near Budweiser Gardens

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sandman Hotel & Suites London Downtown

Exterior
Lobby
Interior
Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Executive Suite, 1 King Bed, Non Smoking | Private kitchenette | Fridge, microwave, coffee/tea maker

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast included
  • Pet friendly
    Pet friendly
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • Laundry
    Laundry
The price is AED 276
AED 322 total
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Combined shower/tub, hair dryer, towels

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
LCD TV
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Comfort Suites London

Breakfast included
Parking included
Free WiFi
Air conditioning
8.8 out of 10, Excellent, (60)
The price is AED 305
AED 357 total
includes taxes & fees
26 Nov - 27 Nov
Comfort Suites London

About the neighborhood

Map
374 Dundas St, London, ON, N6B1V7

What's nearby

  • London Convention Center - 7 min walk - 0.6 km
  • Victoria Park - 8 min walk - 0.7 km
  • Covent Garden Market - 12 min walk - 1.0 km
  • Budweiser Gardens - 12 min walk - 1.1 km
  • University of Western Ontario - 5 min drive - 3.8 km

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪Tim Hortons - ‬13 min walk
  • ‪Queens Cafe - ‬9 min walk
  • ‪The Morrissey House - ‬1 min walk
  • ‪Crabby Joe's Tap & Grill - ‬4 min walk
  • ‪Coffee Culture - ‬5 min walk

About this property

Sandman Hotel & Suites London Downtown

Hotel near Budweiser Gardens
You can look forward to free full breakfast, dry cleaning/laundry services, and a fireplace in the lobby at Sandman Hotel & Suites London Downtown. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and a business center are available to all guests.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), a computer station, and luggage storage
  • Multilingual staff, a front-desk safe, and free newspapers
  • Smoke-free premises, 1 meeting room, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 109 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 32-inch LCD TVs with satellite channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 18.08 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM–9:00 AM

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 28.25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown

Frequently asked questions

Is Sandman Hotel & Suites London Downtown pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 35 lbs per pet. There's a fee of CAD 28.25 per pet, per night. Service animals are exempt from fees.

How much is parking at Sandman Hotel & Suites London Downtown?

Self parking is available for CAD 18.08 per day.

What time is check-in at Sandman Hotel & Suites London Downtown?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Sandman Hotel & Suites London Downtown?

Check-out is at 11 AM.

Where is Sandman Hotel & Suites London Downtown located?

Located in Downtown London, this hotel is within a 15-minute walk of Jonathon Bancroft-Snell Gallery and Budweiser Gardens. Citi Plaza Mall and London Convention Center are also within 10 minutes. London, ON (XDQ-London Train Station) is 11 minutes by foot and London Station is 11 minutes.

Sandman Hotel & Suites London Downtown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 294 out of 1037 reviews" "
Rating 8 - Good. 318 out of 1037 reviews" "
Rating 6 - Okay. 210 out of 1037 reviews" "
Rating 4 - Poor. 111 out of 1037 reviews" "
Rating 2 - Terrible. 104 out of 1037 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Rodney

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a really bad neighborhood of the city where there is a lot of homelessness and drugs, the parking garage is a place where the homeless stays warm and releives themselves. The continental breakfast was horrible, food was not good. The rooms were nice, the fitness center was basic but got the job done.
Stayed 2 nights in Nov 2024

8/10 Good

Maria

Liked: Property conditions & facilities
Very comfortable
Stayed 4 nights in Nov 2024

8/10 Good

Lindsey

Stayed 1 night in Oct 2024

2/10 Terrible

Sunny

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Firstly - the staff was excellent. Unfortunately for this hotel and this area, there is a SIGNIFICANT problem with un-homed people and drug users in the area. Every time I went to my car in the underground parking there were people using drugs and defecating. It smelled of urine. We even felt unsafe in our room - as the lobby was often un-manned, and the elevator did not require a key to use.
Stayed 1 night in Nov 2024

8/10 Good

Amanda, Ancaster

Stayed 4 nights in Oct 2024

10/10 Excellent

Bianca

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of low life homeless people outside
Stayed 1 night in Nov 2024

10/10 Excellent

Jenn

Stayed 1 night in Oct 2024

2/10 Terrible

zine

Stayed 1 night in Aug 2024

6/10 Okay

Dave

Traveled with family
Lots of druggies in front and back
Stayed 1 night in Nov 2024

4/10 Poor

Majd

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The area is very sketchy. A lot of drunks and drug addicts are hanging around just at the door of the hotel and there is no security. The breakfast is terrible.
Stayed 2 nights in Nov 2024

6/10 Okay

James

Business traveler
Disliked: Amenities, property conditions & facilities
Older property in a challenged area.
Stayed 2 nights in Oct 2024

6/10 Okay

Jerome, Windsor

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Property located next to a shelter a lot of drugged up people hanging around the property
Stayed 1 night in Nov 2024

6/10 Okay

Sharon

Traveled with partner
Disliked: Property conditions & facilities
Close to downtown. Walking to were you want to go
Stayed 1 night in Nov 2024

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Double queen room was crowded but clean, bed was comfortable, large TV, hotel was quiet, breakfast area was spacious, breakfast was good, hotel has underground parking ($16 HST in 2024), tent city not far from hotel, group of drug addicts beside building, one was hidden in a nook along the walkway between the front entrance and the underground parking. Hotel employee said that they don't bother guests. They didn't bother us, but we still felt unsafe, and as a woman, I would not have gone to our car alone.
Stayed 1 night in Oct 2024

2/10 Terrible

danny

Disliked: Cleanliness, staff & service
People openly smoking crack in the underground carpark which we had to pay for.
Stayed 1 night in Nov 2024

6/10 Okay

Olivier

Business traveler
Liked: Staff & service, amenities
Many bume near the hotel unfortunately....people are strung out right next to the hotel in the acces ramp to party. When i say strung out....like heroine style junkie in a zombie state statue like you see on the news. Otherwise it be good
Stayed 2 nights in Nov 2024

10/10 Excellent

Karlo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent and welcoming staff, If u are heading to visit London, this is a great to stay in!!
Stayed 1 night in Oct 2024

4/10 Poor

Robert, Tobermory

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
In a rough part of town Staff is limited Affordable yes
Stayed 1 night in Oct 2024

10/10 Excellent

Rochelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing, loved how cool our room was. It was perfect for sleep. Staff was very friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean comfortable rooms, great free breakfast,
Stayed 1 night in Nov 2024

4/10 Poor

Sarah

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Sade

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The hotel entrance sliding doors were very noisy and constantly sliding open although no one tried to exit/enter because the lobby was small. Our interactions with the staff were only at check-in and check-out, and the engagement was purely transactional, nothing friendly. The room was clean and comfortable. The bed was big and cozy. The 2 hard pillows and 2 soft pillows were clearly labelled. The bathroom included soaps, shampoo and towels. It had a extractor fan that turned on/off with the light switch, so it could be a bit tricky if your partner is a light sleeper. The gym was clean and well kept, with a variety of cardio machines and dumb bells, plus towels and water station. The breakfast included egg sandwiches, oatmeal, bagels, sliced bread, jam, butter, apples, yogurts, milk, snack bars, muffins and cookies. There was hot tea (about 6 flavours) and coffee. The dining hall was comfortable and spacious. The major discomfort was the area OUTSIDE of the hotel, which I understand is not within their control. Dundas Street had lots of people who appeared to be either homeless or intoxicated, and unfortunately these people hung out right by the hotel entrance. There were 2 security officers there sometimes. We experienced no dangerous incidents but it was unnerving to walk a street with all-day all-night lurkers. Nonetheless, the hotel was conveniently located close to the train station and the concert venue.
Stayed 1 night in Oct 2024

4/10 Poor

Jon

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Found cockroaches in our room. Felt unsafe going out for a smoke with the amount of crackheads sleeping outside. Would never stay here again, the staff were very nice just not a good place to stay.
Stayed 5 nights in Oct 2024

2/10 Terrible

Javier

Traveled with group
Liked: Property conditions & facilities
The hotel was fine. We arrived late and there were lots of street people already under some influence. It’s London downtown. They minded their own business. We never slept there because they gave away our room due to overbooking. We received a refund from Expedia. We booked an other hotel. They attendant asked me if me and my male friend would be ok sleeping together on king bed. We are not a couple. They did not have an extra bed or pull out couch. We just booked an other hotel. This was a disaster. We just stayed calm and left.
Stayed 1 night in Nov 2024

8/10 Good

Kathleen

Stayed 1 night in Nov 2024