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Hotel HSM Reina del Mar

3.0 star property
Hotel in Llucmajor with a 24-hour front desk and an outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel HSM Reina del Mar

Beach nearby, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers
Reception
Reception
Beach nearby, white sand, sun loungers, beach umbrellas

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 3 Twin Beds, Balcony

Desk, free WiFi, bed sheets

Double Room, 3 Twin Beds, Balcony

Highlights

Balcony
Air conditioning
TV
Private bathroom
Cable channels
Daily housekeeping
Desk
Wardrobe or closet
  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, Balcony

Desk, free WiFi, bed sheets

Double Room, Balcony

Highlights

Balcony
Air conditioning
TV
Private bathroom
Cable channels
Daily housekeeping
Desk
Wardrobe or closet
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room, Balcony

Single Room, Balcony | Desk, free WiFi, bed sheets

Single Room, Balcony

Highlights

Balcony
Air conditioning
TV
Private bathroom
Cable channels
Daily housekeeping
Desk
Wardrobe or closet
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Carrer Baleares, 10, Playa de Palma, Llucmajor, Mallorca, 7600

What's nearby

  • Playa de Palma - 7 min walk
  • Port of El Arenal - 8 min walk
  • Aqualand El Arenal - 8 min walk
  • El Arenal Beach - 10 min walk
  • Palma Aquarium - 6 min drive

Getting around

  • Marratxi Pont d Inca Station - 13 min drive
  • Palma de Mallorca Airport (PMI) - 12 min drive

Restaurants

  • ‪Club Nautic el Arenal - ‬8 min walk
  • ‪De Heeren Van Amstel - ‬10 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Bier Express Cafe - ‬9 min walk
  • ‪Restaurante del Sol - ‬5 min walk

About this property

Hotel HSM Reina del Mar

Property highlights
A poolside bar, a terrace, and an arcade/game room are just a few of the amenities provided at Hotel HSM Reina del Mar. The on-site restaurant offers breakfast, lunch, and dinner. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), bike rentals, and a 24-hour front desk
  • Tour/ticket assistance, multilingual staff, and a front-desk safe
  • Beach umbrellas, an elevator, and smoke-free premises
Room features
All 180 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with bathtubs and free toiletries
  • 28-inch TVs with cable channels
  • Wardrobes/closets, balconies, and daily housekeeping

Languages

Catalan, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:00 AM: EUR 25-35 for adults and EUR 15-25 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • 28-inch TV
  • Cable channels

Outdoor space

  • Balcony

More

  • Desk

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 to 35 for adults, and EUR 15 to 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel HSM Reina Mar
Hotel HSM Reina Mar Playa de Palma
Hotel Reina Mar
HSM Reina Mar Playa de Palma
HSM Reina Mar
Hotel HSM Reina del Mar Hotel
Hotel HSM Reina del Mar Llucmajor
Hotel HSM Reina del Mar Hotel Llucmajor

Frequently asked questions

Does Hotel HSM Reina del Mar have a pool?

Yes, this property has an outdoor pool.

Is Hotel HSM Reina del Mar pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel HSM Reina del Mar?

Hotel HSM Reina del Mar doesn't offer parking.

What time is check-in at Hotel HSM Reina del Mar?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel HSM Reina del Mar?

Check-out is at 11:00 AM.

Where is Hotel HSM Reina del Mar located?

Situated near the beach, this hotel is within a 10-minute walk of Playa de Palma, Port of El Arenal, and Aqualand El Arenal. El Arenal Beach and Circuito Mallorca are also within 3 mi (5 km).

Hotel HSM Reina del Mar Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 56 out of 202 reviews" "
Rating 8 - Good. 83 out of 202 reviews" "
Rating 6 - Okay. 42 out of 202 reviews" "
Rating 4 - Poor. 14 out of 202 reviews" "
Rating 2 - Terrible. 7 out of 202 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pritesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 4 nights lovely hotel and a great location would have been nice if there was a fridge in the room but overall the stay was Pleasant.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sofia

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The aircon in room 401 is not working good.I’ve reported it a few times but not resolved.terrible seat
Stayed 4 nights in Oct 2024

10/10 Excellent

Dzenana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

georgios

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
A more fair average score would be 3.5/5 star. The staff were superb and the dinner buffet (i had booked half-board) was fantastic (great choice of meats, fish, salads, vegetables and potatoes). The room was good size, the breakfast was decent (some items such as cakes not always fresh). But what let the stay down was the level of noise both from within and from the street.
Stayed 5 nights in Jun 2024

10/10 Excellent

Emerson Jude Hague

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a perfect hotel. Thank you!
Stayed 5 nights in Jul 2023

6/10 Okay

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property itself is great, but it's located at the NOISY END OF TOWN. The area is full of young revelers and don't count on getting any sleep from 4.00am as this is the time that the young return to their hotel and noise is their primary objective... I'm not a prude and I also enjoy a good drink but at least consider others when returning to your hotel and leave all the screaming back at your home.... The staff at the hotel were great in assisting to keep these young screamers under control by threatening them that they'll be thrown out....
Stayed 7 nights in Jun 2023

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2023

6/10 Okay

Iliuta

Traveled with family
Disliked: Staff & service, room comfort
Stayed 6 nights in May 2023

10/10 Excellent

Milena

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in May 2023

10/10 Excellent

Gonca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sergi at the front desk went up & beyond for us during our whole stay- thank you for making it the best!
Stayed 9 nights in Aug 2022

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2022

8/10 Good

Jean Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, friendly, helpful staff. Close to beach , supermarket and restaurants. Cheap and easy bus ride to Palma
Stayed 7 nights in Jul 2022

6/10 Okay

Adrian

Liked: Cleanliness
Stayed 7 nights in Jul 2022

8/10 Good

roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Excellent place to stay a few days. Access somewhat hard because of a steep upward street. No place to park a car. Food is superb both at breakfast and dinner. Good swimming pool. Very good relationship cost/benefit.
Stayed 5 nights in May 2022

8/10 Good

Constantin E

Traveled with family
Liked: Staff & service
Convenient stay
Good experience, close to the beach, very good breakfast and dinner.
Stayed 3 nights in May 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Hotel
It suited us but may not suit younger people
Stayed 7 nights in Sep 2019

6/10 Okay

Paulius

Liked: Cleanliness, staff & service
Or party people
Friendly staff. Nice breakfast.clean, but not perfect. Room had some serioues problems with noise isolation. I had to sleap with ear plugs. Dont expect to sleap well.
Stayed 5 nights in Sep 2019

8/10 Good

Leoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay at Hotel HMS Reina del Mar
Overall I cannot fault the hotel from checking in to checking out, everything was great. There was a big variety of food, lots of fruit and affordable drinks with the meals. Good service too. Pool area very nice. The only negative comments are: the room's floor was not very clean, the daily cleaner did not clean the mirror or glasses; young guests made a terrible racket all hours of the night, but they were dealt with quickly when I reported it to reception (at 4am). It would be nice to have a coffee machine or just hot water in the bar area to have coffee before breakfast or at other times. The reception staff was so helpful and friendly. I would recommend this hotel.
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2019

4/10 Poor

sibir49, NEW YORK

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice staff, but be aware that at the dinner time even at is a half board no drinks ,even water no included in your meal -you have to pay for that and it is quate non reasonable price.. Over all it is just a 3* hotel
Stayed 3 nights in Oct 2018

8/10 Good

Andreea, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel.
Very clean, close to the beach, the staff are excellent and vary helpful made our stay there very pleasant. I recommend that people try this hotel.
Stayed 7 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay. Beds a bit annoying...creaky frames but staff excellent. Food plentiful and in general great all round.
Stayed 5 nights in Oct 2017

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel great rate
Enjoyed very much. Lovely hotel great food and lovely room. Very nice staff.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel, located close to the beach, froendly hotel staff

6/10 Okay

David, Ireland.

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Overall Sarisfactory.
Hotel was lovely overall. Staff were amazingly helpful.