"Everything was grubby, we had to scrub the plates, cups and utensils before they could be used. One of the bathroom bins had someone else’s rubbish in and we even found a past guests t shirt down the side of the bed. You are charged extra for logs for the fire and using towels but only told about ..."

"Great food in the restaurant. Close to see the old parts of Nowy and Stary Sącz. Close enough to walk there. Far enough not to hear city noise and run in peace around"

"Great service, nicely designed hotel, lovely pools. Food was very good, especially breakfast, which was epic. Very friendly and helpful staff who couldn't do enough for you. The real problem was the other guests, who did not make us feel at all welcome. The infinity pool was lovely but dominated ..."

"Very unique hotel - loved it. The restaurant is also terrific, though it can get very noisy if there's a wedding there."

"Fantastic stay, staff was very friendly and helpful. Rooms are spacious and clean and food at the restaurant very good. A little bit in an expensive side but well presented and tasty. Loved the indoor and outdoor pools. There is lots to do for kids and adults and the view from our room was fabulous. ..."

"Nice hotel, great restaurant. Sauna needs to get a glass window and isolation otherwise it will be always 60C not 95C"