"I came at 4 to check in because that’s what it says check in time is… they couldn’t get me in my room until 4:25 after I complained. The frame which is the restaurant inside of the hotel… customer service is horrible. No one greets you we say for a good 15 minutes before we were finally offered a drink from the bar. I paid $180 to have someone bring me champagne and macaroons with rose pedals to our room at 9am…. Didn’t come until 9:50 and we then had to rush because we had to catch a train. I’ve stayed at other hotels in Paris that I would give 10/10 this one is over priced only because of the view. It is not worth cost."
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