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Hotel Santa Cruz

3.0 star property
Hotel with free breakfast, a quick walk to Costa Verde

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Photo gallery for Hotel Santa Cruz

Terrace/patio
Terrace/patio
Breakfast, lunch, dinner served; international cuisine
Front of property - evening/night
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Parking included
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Classic Double Room

Classic Double Room | Down comforters, memory foam beds, in-room safe, free WiFi

Classic Double Room

Highlights

Soundproofed
Air conditioning
LED TV
Down duvet
Memory foam bed
Private bathroom
Hair dryer
Satellite channels
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Down comforters, memory foam beds, in-room safe, free WiFi

Classic Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Down duvet
Memory foam bed
Private bathroom
Hair dryer
Satellite channels
  • 17.0 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Av santa Cruz 1347, miraflores, Lima, Lima, 15074

What's nearby

  • Huaca Pucllana Ruins - 16 min walk - 1.4 km
  • John F. Kennedy Park - 19 min walk - 1.7 km
  • Miraflores Central Park - 2 min drive - 2.0 km
  • Larcomar Shopping Center - 4 min drive - 2.6 km
  • Waikiki Beach - 11 min drive - 4.9 km

Getting around

  • Miguel Grau Station - 11 min drive
  • Presbítero Maestro Station - 14 min drive
  • Jorge Chavez Intl. Airport (LIM) - 31 min drive

Restaurants

  • ‪Punto Café - ‬1 min walk
  • ‪La Caffetteria di Lonato - ‬1 min walk
  • ‪Cafe de Lima - ‬6 min walk
  • ‪Neira Cafe Lab - ‬4 min walk
  • ‪La Red - ‬2 min walk

About this property

Hotel Santa Cruz

Hotel near Costa Verde
Located close to Huaca Pucllana Ruins and Waikiki Beach, Hotel Santa Cruz provides free continental breakfast, a terrace, and a coffee shop/cafe. The on-site international cuisine restaurant, La Plazoleta, offers breakfast, lunch, dinner, and happy hour. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • Free self parking
  • Limo/town car service, luggage storage, and concierge services
  • Multilingual staff, a front-desk safe, and an elevator
Room features
All 90 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Memory foam beds and down comforters
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with satellite channels
  • Daily housekeeping and phones

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • La Plazoleta

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Satellite channels

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PEN 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PEN 180 per room (roundtrip)
  • Rollaway bed fee: PEN 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 20507715479

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Santa Cruz Lima
Santa Cruz Lima
Hotel Santa Cruz Lima
Hotel Santa Cruz Hotel
Hotel Santa Cruz Hotel Lima

Frequently asked questions

Is Hotel Santa Cruz pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Santa Cruz?

Self parking is free at this property.

What time is check-in at Hotel Santa Cruz?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Santa Cruz?

Check-out is at noon.

Does Hotel Santa Cruz provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PEN 180 per room applies.

Where is Hotel Santa Cruz located?

Located in Miraflores, this hotel is within 1 mi (2 km) of Costa Verde, Huaca Pucllana Ruins, and John F. Kennedy Park. Miraflores Central Park and Waikiki Beach are also within 1 mi (2 km).

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Hotel Santa Cruz Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 130 out of 470 reviews
Rating 8 - Good. 153 out of 470 reviews
Rating 6 - Okay. 101 out of 470 reviews
Rating 4 - Poor. 42 out of 470 reviews
Rating 2 - Terrible. 44 out of 470 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location

8/10 Good

doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Oct 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The neighborhood is great
Stayed 3 nights in Mar 2023

4/10 Poor

Johanah

Disliked: Cleanliness, amenities, property conditions & facilities
Paper this wall, you hear everything next door including toilet activities. Not hot water. No extra blankets. Old run down facility.
Stayed 2 nights in Sep 2024

10/10 Excellent

Malinda

Liked: Cleanliness, staff & service, property conditions & facilities
My front desk lady, Ornella, was awesome! She’s so cheerful and extremely helpful!
Stayed 5 nights in May 2023

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware if you plan to book this hotel
We took a taxi from airport to the hotel. Hotel reception told us the hotel had cancelled our reservation. I contact Hotel.com customer service, and they said they will follow up with the hotel for refund. The following is Hotel.com respond : Unfortunately, after multiple tries, we weren't able to obtain an approval from the property manager to get your refund. This means the current rules and restrictions for your booking apply and a refund can't be granted.
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go to another hotel, do not waste your money
Noisy hotel. Rooms are painted in depressing dark colors. Inner rooms are boxes, no windows. 5 minutes to get hot water in the shower. Shower drainage is a size of a coin, takes forever to drain. Bed was terrible, pillows were razor thin. Breakfast is almost finished a 9:15 am, although it should be till 10:00 am. Broken curtain, light all day and night. Rusty fridge. Have to get tv, air condition control from reception. Had to switch room 2 times at check in. Will never stay at the hotel again. Paid same price for much better hotel in Miraflores. Exceptional, good and very good reviews: really? for this hotel. Misleading reviews, and photos in the hotel description. No in room safe, misleading and wrong. Safe is at reception.
rusty fridge
Broken curtain
Stayed 7 nights in Nov 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Sergio Gerardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible En todo aspecto.
Hotel muy viejo! descuidado ,feo ,sucio ,todos los ambientes y habitación con un extraño e insoportable olor a humedad , metal y pesticida, en lavamanos también olor a podrido , colchon, sábanas ,toallas , almohadas de lo peor , desayuno no lo pude tomar porque alegan que no estaba incluido en lreserva a pesar que "sí" estaba incluido. En conclusión de la A a la Z toda calificación es de cero para este hotel.
Stayed 4 nights in Oct 2023

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vert good service
Stayed 2 nights in Jul 2023

6/10 Okay

Leonardo

Liked: Staff & service
Disliked: Cleanliness
Lo que me gusto fue su ubicación ya que esta cerca de restaurantes y comercios, No me gusto sus camas, al acostarme me undí en el colchón, muy viejito al parecer, y a una amiga en su baño tenia sangre en la tasa, la tuvieron que cambiar de habitación. El servicio del bar muy bueno, el barman muy atento preparo deliciosos tragos
Stayed 1 night in Oct 2022

8/10 Good

Paulo Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel tem boa localização, bem próximo ao calçadão de Miraflores, onde pode-se fazer uma gostosa caminhada com o visual do Pacífico. Há uma boa área comercial próxima ao hotel e acesso a linhas de ônibus urbanos.
Stayed 4 nights in Aug 2022

10/10 Excellent

Marisa

Stayed 1 night in Aug 2022

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

4/10 Poor

Madelyn

Liked: Staff & service
Disliked: Amenities
The property is in a great location and the staff is very friendly. While the size of room/bed was as to be expected (nothing extravagant), multiple amenities were not included. Some of these include an ac unit, in room mini fridge, safe, and mattress topper. After spending a week here, the missing items were noticeable. I reached out to multiple people and was not able to resolve the issue before the end of my stay.
Stayed 6 nights in Jun 2022

6/10 Okay

Lucas

Disliked: Property conditions & facilities, room comfort
Mejorar Limpieza en la habitación Ruidos se filtran las habitaciones de los demas huéspedes a toda hora. Maltrato del personal a los clientes. Ver cuaderno de reclamos.
Stayed 3 nights in Jun 2022

4/10 Poor

Marie

Liked: Cleanliness
Disliked: Property conditions & facilities
Cheap hotel in a good location
This hotel is quite basic. The breakfast is okay with flavorless coffee. The rooms are a good size with worn bedding and a soft mattress. The hotel towels are the most gray-ish and thin towels I've experienced in a while. The front desk staff do not all speak English. But the hotel is inexpensive and in a good location.
Stayed 1 night in May 2022

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre pas insonorisée. On entend tout.
Stayed 1 night in May 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are outstanding - always there to help! A five star staff!
Stayed 2 nights in Apr 2022

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome!
Stayed 1 night in Apr 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent! Very helpful and friendly.
Stayed 2 nights in Apr 2022

10/10 Excellent

Dino

Liked: Amenities, property conditions & facilities
Location, and personnel very friendly.
Stayed 11 nights in Mar 2022

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Lima
Two days in Lima in a safer friendly district of Mira Flores . Staff were friendly & helpful. I’d recommend this hotel. Breakfast was ok , walking distance to good restaurants , movies & the beach . Between 3-4 stars.
Stayed 1 night in Mar 2022

8/10 Good

GUSTAVO LAOTSHI

Stayed 3 nights in Nov 2021

2/10 Terrible

Hector H.

Disliked: Staff & service
.
Stayed 1 night in Nov 2021