Experience a blend of comfort and practicality with convenient amenities like laundry service. Raise a glass at the bar or connect in one of five spacious meeting rooms.
Dry cleaning/laundry services, a bar, and a restaurant are just a few of the amenities provided at Shetland Hotel. Guests can connect to free in-room WiFi.
Additional perks include:
Wedding services, smoke-free premises, and an elevator
A 24-hour front desk, a banquet hall, and 5 meeting rooms
A front-desk safe and luggage storage
Guest reviews say great things about the helpful staff
Room features
All 64 rooms have comforts such as free WiFi and safes.
Extra amenities include:
Bathrooms with showers and free toiletries
Flat-screen TVs with satellite channels
Electric kettles, heating, and daily housekeeping
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
1 restaurant
1 bar
Room service available
Restaurants on site
Waterfront Bar & Grill
Family friendly
Laundry facilities
Conveniences
Banquet hall
Elevator
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Wedding services
Business services
Meeting rooms - 5
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Heating
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels
Entertainment
Flat-screen TV
Satellite channels
Food and drink
Coffee/tea maker
Electric kettle
More
Desk
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
National rating
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.
Property is also known as
Shetland Hotel LERWICK
Shetland Hotel
The Shetland Hotel
Shetland LERWICK
Shetland Islands
Shetland Hotel Hotel
Shetland Hotel Lerwick
The Shetland Hotel Lerwick
Shetland Hotel Hotel Lerwick
Frequently asked questions
Is Shetland Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Shetland Hotel?
This property doesn't offer parking.
What time is check-in at Shetland Hotel?
Check-in start time: 2 PM; Check-in end time: midnight.
What time is check-out at Shetland Hotel?
Check-out is at 11 AM.
Where is Shetland Hotel located?
Situated near the beach, this hotel is within 1 mi (2 km) of Up-Helly-Aa Exhibition, Lerwick Town Hall, and Fort Charlotte. Böd of Gremista and Clickimin Broch are also within 1 mi (2 km).
Shetland Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We were very impressed with the professionalism of the staff.Every meal we had was excellent and the rooms were clean and comfortable
Mary
Stayed 7 nights in Jun 2024
8/10 Good
Richard
27 July 2024
The hotel needs an injection of cash to refurbish it but the staff were friendly and cleanliness of the room was good.
Richard
Stayed 4 nights in Jul 2024
10/10 Excellent
Geraldine
24 September 2024
Liked: Cleanliness, staff & service, amenities
Receptionist went above and beyond when I developed a cold and generally feeling unwell. She was very approachable and kind. Couldn't find fault with any of the staff members.
It was an excellent base for exploring the islands. Location next to the ferry terminal is not the prettiest but always something to look at and in easy distance of the town centre. Room was large and comfortable. Food was excellent and staff were invariably friendly and helpful.
Local knowledge from reception is worth more than a guide book.
Friendly and helpful staff
Christina
Stayed 10 nights in May 2024
8/10 Good
JOHN
17 May 2024
Nice Stay in Leerwick
Nice enough hotel. Decor was dated. Room was immaculate. Desk and bar staff members were wonderful and took good care of us.
JOHN
Stayed 2 nights in May 2024
8/10 Good
Alan
19 June 2024
Liked: Cleanliness, staff & service
The property is a bit tired in condition. However the staff are friendly and helpful and keep the hotel spotlessly clean. Joseph in particular at breakfast stands out but all staff we encountered were great. We would stay here again
Great hotel and very clean with everything we needed.
Very friendly staff and so efficient.
Paul Kellond
Stayed 5 nights in Sep 2023
8/10 Good
George
25 September 2024
Liked: Cleanliness, staff & service, amenities
Old fashioned but clean. Meals fine.
Problems with TV reception from work on roof. Problems solved.
GB.
George
Stayed 6 nights in Sep 2024
8/10 Good
david
14 August 2024
Liked: Cleanliness, staff & service
Hotel location ideal for coming off the ferry but after that your away from town. Buses don't run later at night , so it's taxi or lomg walk back.
Staff were very good but the decor is dated and dark.changing to brighter colours would transform it.
A very present overnight stay at the Shetland Hotel. Will look to stay again next time in Lerwick.
Robert
Stayed 1 night in May 2023
8/10 Good
Penelope
20 June 2024
Liked: Cleanliness, staff & service
Excellent local food
Although the hotel was rather dour from the outside, it was perfectly nice, if a little old-fashioned, inside. Particularly good was the food. The sirloin steak and kippers were the best we have ever eaten in a hotel or restaurant and are locally sourced. Service was very good and the room was very pleasant - the only negative being that the bed wasn't the most comfortable. A view of the Ferry Terminal made for interesting watching and we enjoyed watching the boating activities as the hotel is right next to the sea.
The hotel staff were efficient and pleasant. Our room was clean and tidy. The location across from the ferry dock and close to town was handy. The property needs updating. The furniture, mattresses and decor is worn, but functional. Our stay came with breakfast, but it was not made clear that this was provided.
The beeds in the room was really bad, to soft and you could feel the springs all night. The bedding’s was also horrible especially the pillows. Wi-Fi well it’s there but you can’t use it, because you will loose connection every minute
Poor standard compared to other hotels
Highly recommend this hotel!!
The staff is top notch!!!
We spoke with Jane quite a bit and she was so helpful with suggestions on what to see and where to go.
Anything we needed, we were helped with.
The breakfast is great quality and had a nice choice.
Rooms are basic but comfortable. We had 3 of us in a room and the room was spacious.
Room service was amazing.
We had a wonderful stay, and would stay again!
We lived Shetland, and it is the people there who make it a special place to visit!!
Thank you
Excellent and efficient front desk staff who were wonderful in providing suggestions of places to visit. Dining room service was a bit hit and miss at times - though food was generally good. Very, very convenient when arriving by ferry as the hotel is located just across from where the ferry docks.
Douglas
Stayed 4 nights in May 2023
8/10 Good
Diane
10 October 2022
Liked: Staff & service
Disliked: Amenities
The staff were lovely and very helpful, the manager couldn't do enough for you. The room was a bit dated but very clean. The breakfast was very nice too.
Diane
Stayed 3 nights in Oct 2022
10/10 Excellent
Mary Ellen
9 August 2023
The staff were very nice and attentive. Room was very clean and beds were very comfortable. Location not very pretty, very industrial. A bit too far from the main village.
Mary Ellen
Stayed 1 night in Aug 2023
8/10 Good
Robert
26 May 2023
Liked: Cleanliness, staff & service
Food fine, room clean and good size, staff friendly and helpful, location next to port and a few minutes from Lerwick town centre. The only downside was the building was a bit tired. Would use again.
This is a perfect location for people taking the ferry as the terminal is across the street. The hotel has been around for a while, so might seem a little worn, although we found everything clean and our room/suite was lovely. Hot breakfast was really good & staff were pleasant. Walking distance to much of downtown Lerwick in 15-20 minutes. Great hotel!