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"The property is excellent and one of the best place to see the mighty sleeping buddha formation while sipping your morning coffee from the comfort of your balcony. If your goal is to watch the Kanchenjunga throughout the day then this hotel should be your choice as it provides better views than even the famous batasia loop. Pros: Furniture and fittings are of the highest quality Views of Kanchenjunga from the balcony (check with reception before booking) In house restaurant provides tasty vegetarian food Cons: There is no hotel frontage, so getting up and down from the cab is a bit of a hassle and needs to be done in a hurry 20 min uphill walk to the mall. Cabs charge whatever they want. Suggestion: The hotel has everything that one wants in Darjeeling except for the access to the mall, if a free shuttle can be arranged at regular intervals to ferry hotel guests uphill, it will be a huge improvement. Coming downhill isn't a problem. *The water pressure in the rain showers inside the washroom is one of the best I have seen in a hotel in India "

"Excellent service "

"Enjoyed my stay very much. Beautiful heritage property"

"Family suite is worth it. So much spacious and also the view is decent."

"Location"

"The property is very nice and clean. But, I did not like the staff behaviour, they don't listen to your problems at all."

"This hotel is substandard. We booked for three nights but ended up checking out after one because of the poor conditions of the room. "

"The hotel staff is friendly, the hotel amenities are very efficient and effective, and the view of the mountains from the top two floors - is just fantastic. Had a bit of a medical emergency, and the hotel had no immediate response. They did not know how to call a doctor, but they did provide a car to take me to the hospital next-door but did not offer the car service to come back."

"Pricey. But nothing can beat this surreal experience of a cottage in the clouds. The staff are superb. Please don’t forget to tip the staff generously since they don’t make a lot. "