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"The hotel staff is friendly, the hotel amenities are very efficient and effective, and the view of the mountains from the top two floors - is just fantastic. Had a bit of a medical emergency, and the hotel had no immediate response. They did not know how to call a doctor, but they did provide a car to take me to the hospital next-door but did not offer the car service to come back."

"Excellent property – rooms, grounds, restaurant and service – with gorgeous views of the sunrise and sunset from the rooms. Staff were superb; a member of the party experienced a bad fall – without prompting, the staff did everything to make the remainder of our stay as comfortable as possible. Definitely a great place to stay."

"Nice breakfast and view from property "

"Nice and well maintained property. Wonderful staff!"

"No A/C, No fan in the room. No elevators in the building. "

"We stayed at the property in summer. There is only 1 restaurant onsite and very limited food option. My entire family had food poisoning after eating lunch. The buffet breakfast was also very ordinary. We learnt many other people were also having food poisoning after talking to some people that morning. Staff is good. The food area could be kept cleaner"

"Great location and about 15 mins walk to the town center. We booked the Heritage rooms which had an old world charm with great views. The service was excellent and the staff extremely hospitable. Overall, a really good stay. "

"Very clean, comfortable and well-located hotel. The staff are amazingly friendly and helpful. We had a problem with the taxi pick-up for the next leg of our break and the staff were incredibly supportive and kind and made sure that we were comfortable even though we had checked out. "

"The hospitality is excellent. The staff are polite and cooperative and make you feel at home. The food was delicious. Infact every item we ordered was very tasty. Hats off to the chef. Well managed and clean property. The GM of the resort has a wonderful personality as well as kind helpful too. Will definitely visit again and recommend this place to others. We actually came here because some of our friends suggested this hotel. "