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"As it is soft opening, the main attractions are not ready. The bathrooms also hv a smell. It has to do with the air ventilator. This is something the management needs to look into it and find the cause. Otherwise, the review will always be negative."

"1. I booked through Expedia. Price was very good value for money. 2. Confusion about whether the Expedia Itinerary # was sufficient for check in, or whether an Ion Delemon Booking No. was required. 3. Card key didn't work the first time, causing inconveniece."

"Fantastic views. Covered in cloud a lot of the time as well. Most surreal experience."

"Good"

"Nice view from the balcony. Property is fairly cleaned with such high humidity environments at Genting Highlands, but have a bit smell in the building corridor and first entered the room."

"This hotel has been my regular place for myself and my family to relax whenever we make a trip for Genting Highlands. Their services and attitude has always been one of the best experience. They are very willing to accommodate to your needs. But sadly the dining options is very limited and I’d love to have the cigar lounge back. Although not many will be going but I do think having that as an option will be fantastic. Also I do hope that the wild monkeys are plan to be dealt with as they impose danger to young kids or infant. As they are not friendly and may intrude your rooms to take whatever they want to. But the place is just a perfect place. I’d love to get back there when Theo presidential suite is ready. "

"This is managed by Maple Homes. The stay is still at Grand Ion Delemon hotel. Check in process however is not at Hotel Lobby. It is at the L3 carpark as Maple Homes do not have a physical reception desk. Hotel needs upkeep though. But overall, it is still a good stay."

"Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all. "

"The room was look awesome and neat. Really worth of money stay with Family.. "