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"Amazing"

"The Sheraton Quito was a wonderful hotel in a good location. The food was excellent in the restaurants. The staff was friendly and helpful."

"Hot water with strong pressure and plenty of closet space and shelf areas."

"This time was second time, my name wasn’t in the system."

"Very comfortable y staff very attentive y especially important is security. Recommend this hotel if visiting Quito"

"Muy. Buen hotel la atención excelente como siempre recomendado."

"The staff were attentive, polite and accommodating. When I had a problem with my credit card in Canada, they ensured I could call them without incurring any long distance charges when the collect call was not working. The restaurants were great to eat at and we really enjoyed a massage at the spa after many days of hiking. One suggestion is that you become a Marriott member to get free internet as rooms booked through Expedia often don't include complementary access. Again another example of the great service, when I realised the Internet was not free, they arranged to get me signed up as a member and then reversed out the changes. Many hotels I have stayed at need to spend some time here to understand what great customer service looks like. Needless to say, the rooms were very clean, very comfortable and the overall environment was great. They represented real value for money and I will be sure to stay here when we return again."

"Property was clean and modern "