10/10 Excellent
Bonnie
25 November 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite hotel from my recent Japan trip! I absolutely love everything that this hotel had to offer starting from the heartfelt and warm hospitality of the service staff from reception to dining halls to cleaning crew - everyone was full of smiles and positive energy, ready to assist and welcome you. I enjoyed the public bath, which was very cleanly maintained tho shared between both genders. The breakfast provided was delicious and the mains changes daily! Happy hour drinks were such a delight as well with drinks ranging from sakes to plum wine and more! I also enjoyed how I didn’t have to bring a keycard out as it the doors are operated by keypad system hence not worrying of locking my key in as I tend to do so sometimes. You may also check the laundry, dining hall and public bath situation with the TV. Netflix is available as well!
The location is absolutely divine. With sooo many delicious local eateries just in front of the hotel, to all 3 major conbinis within walking distance, to Nishiki market to many sightseeing spots, shopping and public transportation - I couldn’t recommend this hotel more. Takashimaya is nearby too and the food hall in the basement should not be missed!
They also assist with luggage forwarding and filling up of the airway bill. The team has simply one of the best service I’ve experience in Japan. Defo recommending this hotel for people coming to Kyoto!
Bonnie
Stayed 3 nights in Nov 2024