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ANA Crowne Plaza Kyoto, an IHG Hotel

4.0 star property
Hotel with a sauna, a short walk to Nijō Castle

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ANA Crowne Plaza Kyoto, an IHG Hotel

Exterior
Premium Room, 2 Twin Beds (Castle View) | Down comforters, desk, blackout drapes, iron/ironing board
Meeting facility
Down comforters, desk, blackout drapes, iron/ironing board
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Room service
  • Housekeeping
The price is AED 330
AED 470 total
includes taxes & fees
24 Dec - 25 Dec

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Standard Room, 2 Twin Beds (Castle View, Minifridge)

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Castle View, Minifridge)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Bidet
  • 27.5 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Bidet
  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (with Air Purifier)

Standard Room, 1 Double Bed (with Air Purifier) | Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed (with Air Purifier)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds (Castle View, Air Purifier)

Premium Room, 2 Twin Beds (Castle View, Air Purifier) | Down comforters, desk, blackout drapes, iron/ironing board

Premium Room, 2 Twin Beds (Castle View, Air Purifier)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 56 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Bidet
  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Stocked Minibar)

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Stocked Minibar)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Castle View)

Standard Room, 1 King Bed (Castle View) | Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Castle View)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Bidet
  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Electric curtain)

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Electric curtain)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27.5 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, Multiple Beds, Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Premium Room, Multiple Beds, Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 60 sq m
  • Sleeps 5
  • 5 Twin Futons

View all photos for Standard Room

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27.5 sq m
  • Sleeps 2
  • 1 Twin Bed

Premium Room (Upgraded)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 56 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 2 Twin Beds (Castle View)

Junior Suite, 2 Twin Beds (Castle View) | Down comforters, desk, blackout drapes, iron/ironing board

Junior Suite, 2 Twin Beds (Castle View)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 44 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Top Floor, Walk-in Shower)

Standard Room, 2 Twin Beds (Top Floor, Walk-in Shower) | Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Top Floor, Walk-in Shower)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, Multiple Beds

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27.5 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds (Humidifier)

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Humidifier)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Bidet
  • 27.5 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Humidifier)

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Humidifier)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Accessible

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, Multiple Beds

Down comforters, desk, blackout drapes, iron/ironing board

Premium Room, Multiple Beds

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 60 sq m
  • Sleeps 5
  • 5 Twin Futons

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | Down comforters, desk, blackout drapes, iron/ironing board

Premium Room, 2 Twin Beds

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 56 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (with Humidifier)

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed (with Humidifier)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds (Castle View)

Premium Room, 2 Twin Beds (Castle View) | Down comforters, desk, blackout drapes, iron/ironing board

Premium Room, 2 Twin Beds (Castle View)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 56 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Top Floor)

Standard Room, 2 Twin Beds (Top Floor) | Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Top Floor)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Castle View, Walk-in Shower)

Standard Room, 2 Twin Beds (Castle View, Walk-in Shower) | Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Castle View, Walk-in Shower)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Castle View, Minifridge)

Standard Room, 1 King Bed (Castle View, Minifridge) | Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Castle View, Minifridge)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Top Floor)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Stocked Minibar)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western

Free WiFi
Restaurant
Air conditioning
Gym
9.2 out of 10, Wonderful, (128)
The price is AED 246
AED 271 total
includes taxes & fees
10 Jan - 11 January 2025
KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western

About the neighborhood

Map
Nijojo-Mae Horikawa-Dori, Nakagyo, Kyoto, Kyoto, 604-0055

What's nearby

  • Nijō Castle - 5 min walk - 0.5 km
  • Shijo Street - 12 min walk - 1.1 km
  • Nishiki Market - 3 min drive - 1.9 km
  • Pontocho Alley - 3 min drive - 2.4 km
  • Kyoto Imperial Palace - 5 min drive - 3.5 km

Getting around

  • Nijojo-mae Station - 2 min walk
  • Nijo Station - 13 min walk
  • Kansai Intl. Airport (KIX) - 92 min drive

Restaurants

  • ‪茶乃逢二条城店 - ‬3 min walk
  • ‪コージー - ‬2 min walk
  • ‪日本料理雲海 - ‬2 min walk
  • ‪屋上ビアガーデン - ‬1 min walk
  • ‪茶房前田 - ‬2 min walk

About this property

ANA Crowne Plaza Kyoto, an IHG Hotel

Upscale hotel near Nijō Castle
Near Nishiki Market, ANA Crowne Plaza Kyoto, an IHG Hotel provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the spa tub. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and conference space.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Buffet breakfast (surcharge), free train station pick-up, and wedding services
  • A front-desk safe, 10 meeting rooms, and a porter/bellhop
  • An elevator, a banquet hall, and a gift shop
  • Guest reviews give good marks for the helpful staff and overall condition
Room features
All 291 rooms boast comforts such as air conditioning, in addition to amenities like free WiFi.
Extra amenities include:
  • Bathrooms with bidets and shower/tub combinations
  • LED TVs with satellite channels
  • Refrigerators, heating, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Free roundtrip train station shuttle from 8:00 AM - 7:30 PM
  • Train station shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10 AM: JPY 3300 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Indoor pool
  • Sauna
  • Spa tub

Family friendly

  • Indoor pool
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting rooms - 10

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating

Bathroom

  • Bathroom (partially open)
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • LED TV
  • Pay movies
  • Satellite channels

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Pool fee: JPY 1650 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast rate categories do not include breakfast for children. A separate breakfast fee may apply to extra persons below 18 years and is payable onsite.
Rooms with 2 single beds can accommodate 3 guests; an extra bed will be provided if the 3rd guest is 13 or older. Guests under 13 years old are not provided with an extra bed and must share a bed with an adult. If an extra bed is required for the 3rd guest (under age 13), the booking must be for 3 adults instead of 2 adults and 1 child.

We should mention

Pool access available from 1:00 PM to 9:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ANA Crowne Plaza Hotel Kyoto
ANA Crowne Plaza Kyoto
ANA Kyoto
Crowne Plaza ANA Kyoto
Crowne Plaza Kyoto
Kyoto ANA
Kyoto ANA Crowne Plaza
Kyoto Crowne Plaza
Ana Hotel Kyoto
Kyoto Ana Hotel
ANA Crowne Plaza Kyoto Hotel
ANA Crowne Plaza Hotel
ANA Crowne Plaza
ANA Crowne Plaza Kyoto
Ana Crowne Plaza Kyoto, An Ihg
ANA Crowne Plaza Kyoto, an IHG Hotel Hotel
ANA Crowne Plaza Kyoto, an IHG Hotel Kyoto
ANA Crowne Plaza Kyoto, an IHG Hotel Hotel Kyoto

Frequently asked questions

Does ANA Crowne Plaza Kyoto, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 1:00 PM–9:00 PM.

Is ANA Crowne Plaza Kyoto, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at ANA Crowne Plaza Kyoto, an IHG Hotel?

Limited spots are available.

What time is check-in at ANA Crowne Plaza Kyoto, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: 1 AM. After-hours check-in is not available.

What time is check-out at ANA Crowne Plaza Kyoto, an IHG Hotel?

Check-out is at 11 AM.

Where is ANA Crowne Plaza Kyoto, an IHG Hotel located?

Located in Central Kyoto, this hotel is within a 10-minute walk of Mikane Shrine and Nijō Castle. Kawaramachi Street and Nishiki Market are also within 1 mi (2 km). Nijojo-mae Station is only a 2-minute walk and Karasuma Oike Station is 11 minutes.

ANA Crowne Plaza Kyoto, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 468 out of 1002 reviews" "
Rating 8 - Good. 374 out of 1002 reviews" "
Rating 6 - Okay. 97 out of 1002 reviews" "
Rating 4 - Poor. 44 out of 1002 reviews" "
Rating 2 - Terrible. 19 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great place to stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Peter, Shifnal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best decision was to stay here it was great to relax in a comfortable environment so close to airport. Was a 5 min walk to airport which is all covered and if needed right by train as well
Stayed 9 nights in Nov 2024

6/10 Okay

Kirk

Traveled with family
Liked: Staff & service
Known Hotel in a nice area of Kyoto. Hotel is older and could use an upgrade in the future. I asked for a non smoking room however the room smelled like smoke, especially in the Bathroom. I mentioned it to the hotel and they commented the smoking floor was a couple of levels below me so the smoke/smell must be coming up the vent from below. Shower/Tub could use a deep clean.
Stayed 3 nights in Nov 2024

10/10 Excellent

Elizabeth, Tulsa

Stayed 4 nights in Oct 2024

8/10 Good

jacquelyn, miami

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is good but old need some renovations. But staff is friendly and room size are good for Japan.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and excellent service from the staff. The breakfast was the best we've ever had from any hotel! Highly recommend this hotel!

10/10 Excellent

Brittney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though we were only there for a short amount of time, the staff were very helpful and kind, the facility was very clean, quiet, and accommodating.
Stayed 1 night in Oct 2024

10/10 Excellent

DAISUKE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient as it was close to Nijo Castle, which I visited during this trip.
Stayed 1 night in Nov 2024

10/10 Excellent

Noe

Liked: Amenities
Great hotel with and even great location. Easy access to metro stations and nearby restaurants.
Stayed 6 nights in Oct 2024

10/10 Excellent

Denton

Stayed 2 nights in Oct 2024

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great property conditions.
Stayed 4 nights in Oct 2024

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Katriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and professional staff. Rooms are a bit outdated but still clean. Thank you!
Stayed 2 nights in Oct 2024

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities were lovely. They provided us with endless assistance. Very friendly
Stayed 4 nights in Oct 2024

6/10 Okay

Mohammed

Disliked: Staff & service, amenities, property conditions & facilities
At check-in the staff ignore me until a kind lady arrived and asked them to check me in. I was jet leg and arrived at breakfast at 0940am, 20min before closure. At 10:10am, a rude waiter went around telling everyone they were closed. Otherwise the staff were courteous. I won’t stay there again. Nor would I recommend anyone to stay there.
Stayed 3 nights in Oct 2024

8/10 Good

Susanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is primary and hotel is beautiful and so was so clean and refreshing. Everyone was so helpful and accommodating. On my down side are the Japanese beds, very firm and uncomfortable. Showers and tubs are older. Ten view Was incredible, we stayed overlooking Nijo Castle, very easy to navigate and have a comfortable home base!
Stayed 3 nights in Oct 2024

8/10 Good

Edwin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Is a good hotel, my room was clean but a little bit outdated. The bathroom was ok.
Stayed 4 nights in Oct 2024

8/10 Good

Elisabet

Liked: Cleanliness, staff & service
Very good tepanyaki in the hotel basement Close to a beautiful old house and park
Stayed 1 night in Sep 2024

4/10 Poor

KUNIOMI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
a little filthy
Stayed 1 night in Jun 2024

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service
Older hotel needs upgrade
Stayed 2 nights in Sep 2024

8/10 Good

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

4/10 Poor

Miguel, Calgary

Liked: Cleanliness, amenities
Unfortunately, my room AC was either broken or could not cool off below 25.5C. I informed the front desk but their solution was to put a fan in the room which really did not help the situation. Being from Canada, I am not used to sleep in a hotel room at 25.5C. If this is an exception, great buy buyer be aware…
Stayed 3 nights in Sep 2024

2/10 Terrible

Mariola, Los Angeles

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only two floors were renovated, not all. And of course, we were put in the ones that were not. So, I talked to the manager and they switched us, but charged us more. I argued that didn’t make any sense. Their “Sky Bar” is an unfinished rooftop with grass color plastic carpet, a few plastic white tables and 3 plants. The view is nice though.
Stayed 2 nights in Jul 2024

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Good size rooms. Smoking rooms available as of july 2024
Stayed 2 nights in Jul 2024

10/10 Excellent

Raquel

Stayed 4 nights in Jun 2024