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Kuta Central Park Hotel

4.0 star property
Hotel connected to a shopping center in Kuta with a full-service spa

Choose dates to view prices

Photo gallery for Kuta Central Park Hotel

View from room
In-room safe, desk, blackout drapes, iron/ironing board
Lobby sitting area
Lobby
Lounge

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Spa
  • Pool
  • Breakfast available
  • 24/7 front desk
The current price is AED 95
AED 115 total
includes taxes & fees
26 Mar - 27 Mar

Room options

Available filters for rooms
Showing 35 of 35 rooms

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Park view

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
  • 52 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, No Windows

Family Room, No Windows | In-room safe, desk, blackout drapes, iron/ironing board

Family Room, No Windows

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
  • 46 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Standard Triple Room, No Windows

Standard Triple Room, No Windows | In-room safe, desk, blackout drapes, iron/ironing board

Standard Triple Room, No Windows

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
  • 26 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Studio, Pool Access (Triple)

In-room safe, desk, blackout drapes, iron/ironing board

Studio, Pool Access (Triple)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
  • 53 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
2 bedrooms
Hair dryer
Bathrobes
  • 60 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | Street view

Superior Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Hair dryer
Designer toiletries
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Standard Triple Connecting Room, No Windows

Standard Triple Connecting Room, No Windows | In-room safe, desk, blackout drapes, iron/ironing board

Standard Triple Connecting Room, No Windows

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
  • 26 sq m
  • Sleeps 6
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Studio Triple

Studio Triple | In-room safe, desk, blackout drapes, iron/ironing board

Studio Triple

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
  • 53 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Room (Promo 2 Standard Room), No Windows

Room (Promo 2 Standard Room), No Windows | In-room safe, desk, blackout drapes, iron/ironing board

Room (Promo 2 Standard Room), No Windows

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Studio

Studio | In-room safe, desk, blackout drapes, iron/ironing board

Studio

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
  • 46 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Standard Room, No Windows

Standard Room, No Windows | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, No Windows

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

Superior with Extra Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Room (Promo 2 Superior Room)

In-room safe, desk, blackout drapes, iron/ironing board

Room (Promo 2 Superior Room)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Quadruple Room (no window)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
  • 57 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Two Bedrooms Suite

In-room safe, desk, blackout drapes, iron/ironing board

Two Bedrooms Suite

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for twin Studio

In-room safe, desk, blackout drapes, iron/ironing board

twin Studio

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior twin Room

  • Sleeps 2
  • 2 Twin Beds

Special Offer-Studio Room With Free Two Bottles Of Beer

  • Sleeps 2
  • 1 Twin Bed and 1 Queen Bed OR 1 Twin Bed

View all photos for Triple Studio

In-room safe, desk, blackout drapes, iron/ironing board

Triple Studio

  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Studio

In-room safe, desk, blackout drapes, iron/ironing board

Studio

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Triple Room (No Window)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Studio Family

In-room safe, desk, blackout drapes, iron/ironing board

Studio Family

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for One Bedroom Suite

In-room safe, desk, blackout drapes, iron/ironing board

One Bedroom Suite

  • Sleeps 2
  • 1 King Bed

Superior Room With Extra Bed

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Superior Room

In-room safe, desk, blackout drapes, iron/ironing board

Two Superior Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room With No Window

In-room safe, desk, blackout drapes, iron/ironing board

Family Room With No Window

  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for king Studio

In-room safe, desk, blackout drapes, iron/ironing board

king Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior king Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior king Room

  • Sleeps 2
  • 1 King Bed

Quadruple Room (No Window)

  • Sleeps 4
  • 1 King Bed

View all photos for Two Double Studio

In-room safe, desk, blackout drapes, iron/ironing board

Two Double Studio

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room With No Window

In-room safe, desk, blackout drapes, iron/ironing board

Standard Triple Room With No Window

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room With No Window

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room With No Window

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Map
Jl. Patih Jelantik, Kuta, Bali, 80361

What's nearby

  • Kuta Beach - 20 min walk - 1.7 km
  • Mall Bali Galeria - 5 min drive - 4.4 km
  • Seminyak Square - 7 min drive - 6.2 km
  • Legian Beach - 9 min drive - 1.9 km
  • Seminyak Beach - 15 min drive - 3.4 km

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 19 min drive

Restaurants

  • ‪Pie Susu Asli Enak Cab. 2 - ‬5 min walk
  • ‪Volken Coffee - ‬5 min walk
  • ‪Nasi Pedas Ibu Andika 2 - ‬1 min walk
  • ‪Sensa Koffie - ‬3 min walk
  • ‪Bamboo Garden Cafe - ‬3 min walk

About this property

Kuta Central Park Hotel

Upscale hotel near Kuta Beach
Located close to Mall Bali Galeria and Legian Beach, Kuta Central Park Hotel provides a swim-up bar, a poolside bar, and a terrace. Treat yourself to a body scrub, reflexology, or a body treatment at TUNJUNG SPA, the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with shopping on site and a playground.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sun loungers and a swim-up bar
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and supervised childcare (surcharge)
  • A TV in the lobby, a vending machine, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 225 rooms boast comforts such as first-run movies and air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch HDTVs with premium channels and first-run movies
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, Indonesian

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free area shuttle up to 5 km
  • Free beach shuttle
  • Free shopping center shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 75,000 for adults and IDR 50,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (1,291 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Wheelchair accessibility

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • First-run movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 3 2025 to March 13 2025 (dates subject to change):
  • Swimming pool
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 100000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 75000 for adults and IDR 50000 for children
  • Airport shuttle fee: IDR 250000.00 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the fitness facility, and guests under 9 years old are only allowed in the swimming pool with adult supervision
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Hotel Kuta Central Park
Kuta Central Park
Kuta Central Park Hotel
Kuta Central Park Hotel Bali
Kuta Central Park Hotel Kuta
Kuta Central Park Hotel Hotel
Kuta Central Park Hotel Hotel Kuta

Frequently asked questions

Does Kuta Central Park Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. The pool will be unavailable from March 3 2025 to March 13 2025 (dates subject to change).

How much does it cost to stay at Kuta Central Park Hotel?

As of 23 March 2025, prices found for a 1-night stay for 2 adults at Kuta Central Park Hotel on 26 March 2025 start from $30.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kuta Central Park Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kuta Central Park Hotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Kuta Central Park Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Kuta Central Park Hotel?

Check-out is at 11:30 AM.

Does Kuta Central Park Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7 AM–11 PM on request. A fee of IDR 250000.00 per vehicle applies.

Where is Kuta Central Park Hotel located?

Located in Raya Kuta, this spa hotel is within 1 mi (2 km) of Kuta Beach and Legian Beach. Mall Bali Galeria and Kuta Square are also within 2 mi (3 km).

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Kuta Central Park Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 157 out of 591 reviews
Rating 8 - Good. 245 out of 591 reviews
Rating 6 - Okay. 124 out of 591 reviews
Rating 4 - Poor. 36 out of 591 reviews
Rating 2 - Terrible. 29 out of 591 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Koralagamage

Liked: Cleanliness, staff & service
Nice morning buffet with a wide variety of food. Unfortunately, the food didn’t agree with me and my daughter’s stomach. Needless to say, we made a great use of the lovely bathroom. The staff catered to our needs exceptionally and were also caring and friendly. The accomodation had a reasonable room space. All the facilities kept my family entertained during our stay!
Stayed 5 nights in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, nice and clean property.
Stayed 4 nights in Jul 2024

8/10 Good

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing break
Fairly decent very friendly budget hotel. Rooms were spacious with tea making facilities. Reception fluent in English. One way shuttle was helpful in going to 3 beaches and 2 shopping malls at 10am and 2pm.Money changers everywhere in Kuta. Food easily available around hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rennae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with my 3 children and myself. The staff were beautiful so helpful. My children loved the pool area they loved to feed the fish and turtles. We would just step out side and catch a cab or walk down the road to the markets. Will definitely stay here again.
Stayed 7 nights in Jul 2024

6/10 Okay

Colin

Liked: Staff & service
It was ok, average. Pretty confused, as I thought it was near a ‘park’ as in Kuta Central Park Hotel - but it’s actually Kuta’s Central CAR PARK !
Stayed 4 nights in Sep 2024

10/10 Excellent

Arezo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value place to stay.
Stayed 1 night in Jul 2022

2/10 Terrible

Michael Wayne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were fantastic. Location is poor but that’s on me. I knew where it was when I booked it. Area around the hotel lacked much of anything and with the run down property we opted to abandon our stay there and book another hotel in a better spot.
Stayed 3 nights in Aug 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was lovely and conveniently situated by the pool on the main floor. Reception staff was Excellent. Very attentive and helpful with booking Grab for transportation.
Stayed 4 nights in Mar 2024

8/10 Good

Merjen

Liked: Staff & service, property conditions & facilities
Nice hotel, really good staff very helpful and attentive. The area around seems under construction so that makes going out after dark a bit creepy. Not easy to find transportation as it is on a busy road. Breakfast is average, not kid friendly. Only on the night 3 we realise we can ask for cereal-coco pop only, not anymore any kind and it’s only for kids under 10 and one only. Wouldn’t stay with kids.
Stayed 5 nights in Aug 2024

8/10 Good

shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel with friendly staff. Clean enough although not much room around the pool. Breakfast was good.
Stayed 8 nights in Nov 2022

6/10 Okay

CHAN MYAE MYINT

Liked: Staff & service, amenities
Disliked: Cleanliness
Nice staff n service. Room has many insects especially cockroaches
Stayed 6 nights in Feb 2024

8/10 Good

Cornelis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall good value for money
Stayed 7 nights in Aug 2023

10/10 Excellent

Mahnoor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and budget friendly
We stayed here for 4 nights. The breakfast buffet was great, many options for food including vegetarian. The pool was clean and not too deep either. The actual room was spacious however it could benefit from some renovation. Overall, amazing stay for the price.
Stayed 4 nights in Sep 2023

8/10 Good

Florendo

Liked: Cleanliness, staff & service, room comfort
Great local buffet service
The hotel needs updating but was clean and good value for a budget stay. The best part is the buffet service in the morning- I was thrilled and experienced like a Hawaiian luau with many choices. If you are on a budget, this is the place to go.
Stayed 1 night in Jun 2023

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities
Great location. The hotel is a little run down and could do with some upgrading. The bathroom tiles had mould on them and cracks. Beds werent very comfortable but the rooms were spacious and the staff were very friendly and helpful. Couldnt fault the food. Good price for food and drinks. The pool was great. The rooms arent very sound proof so can be noisy at times.
Stayed 9 nights in Nov 2023

8/10 Good

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing we wasn’t happy with was the air conditioner no matter if it was set to 20 or 18 it didn’t seem to make any difference very hot, sleeping overnight
Stayed 1 night in Sep 2023

6/10 Okay

Nathan

Staff were friendly but understaffed. Had to wait for close to an hour to check in as there was lots of guests but 1 staff member servicing check ins. Safe was not functional. Lots of security on premise - it was a place to sleep however a lot to be improved in terms of a modern refresh, cleanliness and guest servicing times.
Stayed 1 night in May 2023

6/10 Okay

Jessica

Disliked: Amenities, property conditions & facilities
Hotel linen was not clean, bed had been made but linens were not clean, spa services were not available, shuttle was limited, the room smelt of mildew and ammonia, the area was too far from the main areas of Kuta and the hotel shuttle was not as advertised, was not worth the money we paid, will not be staying there again.
Stayed 7 nights in Sep 2023

6/10 Okay

Ankush

Disliked: Cleanliness, property conditions & facilities
The whole room had a bad musky smell. The toilet had horrendous smell too. Seems like the ground floor had this issue as we had another room with same problem.
Stayed 3 nights in Jul 2023

6/10 Okay

Sharon

Disliked: Property conditions & facilities
Generally ok. Let down by area, had to pay for the airport shuttle (I’m sure I read if you spend over $250 it’s free!), no local within 5km radius shuttle as advertised, beach shuttle only and when I asked to use it ‘there was no driver so it’s not going’ room was ok. Smelt a bit musty when we first walked in, then air conditioner stopped working and only circulated room air. Pool ok. Area around pool not great. No room to move about. Majority of staff amazing and very helpful. You get what you pay for I guess. Cheap enough.
Stayed 8 nights in Nov 2023

6/10 Okay

David

Liked: Property conditions & facilities, room comfort
Not as nice as the pictures
My family and I staying in a family room with Twin beds pushed together and bunk beds. There were no windows in the room so it was like a cave. The room service was ok, when they cleaned the room they just made the bed and did basic clean of the bathroom. They didn't clean the floor and forgot to give us towels and TP a couple times. It was nice that there was a gym, a small playground and playroom for the kids. However the playroom had a smell of rat poop and the toys including the ball pit were dirty and not well cared for. Both of my small children got fevers right after playing in the playroom and we didn't go back there. The out door play ground was ok, but very dirty, my kids clothes were stained black from playing there a short time. The breakfast buffet was just ok, the only thing that stood out was the Indian food options they had, but there was only a couple of them. The pool was ok and there are a few swim up bar stools. The room service menu had more options than the previous hotel we stayed that the food was good. The only other complaint we had was a few of the nights there were people and children running the halls and screaming between 12am and 2am and we had to call security to complain multiple times. But it was a decent hotel for only $55 a night.
Stayed 12 nights in Jul 2023

2/10 Terrible

Eman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a terrible holiday in the hotel, around the pool the drainage was broken and my daughter’s foot got stuck into that broken one, unfortunately it ripped her toe nail off. We had to go to the hospital to have an operation and get it removed. Upon arrival I was given two rooms with no windows ( was not advertised that they have no windows) which was the first shock, negotiated with the manager who refused completely to offer anything eventhough it’s clearly their fault.( falsely advertised) Had a meeting with Sale Director who offered a King queen room ( only has two twin beds) I was offered a rollaway bed. Mind you my family is 6 people I had to squeeze in this room to move on with our holiday( no money difference was offered to us at all, when I asked for money difference I was told this room is a better room than the standard triple room( please note I paid for two rooms which is definately higher than the room they gave me) What I was really surprised with , at the time of the pool incident they left us there ( daughter was bleeding) they got a lot of workers to change all the broken drains around the pool. During the stay they were a lot of organised student groups who were very noisy and disrespectful ( taking videos of us, knocking the door in the early morning and night and running away) Locals were also taking our stuff from our terrace , using our terrace to sit and smoke at our chairs outside. No cereal for kids except under 4y (find it very weird)
Stayed 10 nights in Jan 2024

10/10 Excellent

Justin

Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Stayed 4 nights in Sep 2024

8/10 Good

Doreen

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly budget hotel
Comfortable, friendly, budget hotel. It's near a lot of shops, supermarkets and eateries. Cheap express or overnight laundry near hotel. Very convenient location. Shuttle was helpful to 2 shopping malls and 2 beaches. Breakfast was ok too.
Stayed 3 nights in Oct 2024