6/10 Okay
Sarah
Traveled with partner
18 November 2024
Liked: Staff & service
Disliked: Amenities
I booked this hotel as it had received very good reviews, sadly we had a very bad experience. The staff are very pleasant and friendly, the breakfast was simple but well presented and regularly filled the rooms while a little dated have comfy beds, good air conditioning and a hot shower, though probably the smallest bathroom I have ever seen in Bali and the shower head is placed so low anyone over 165cm would struggle to get under it, the shower door was also falling off its hinges, so wouldn't close resulting in the bathroom flooding every time you had a shower. But the BIG negative for us was the pool, certainly not the quiet haven we had expected, we arrived late afternoon and found the pool full of very loud, drunk and inconsiderate Aussies, the fact that they were playing ball games, splashing, bombing the water taking up most of the pool with inflatables, shouting and generally making a total racket was bad enough, but far worse was that placed on the pool bar was a very large loud speaker which was blaring out music, being streamed from one of the Aussies phones, a resort shouldn't allow this and should consider all customers enjoyment, not just one group. I would not stay here again as there are many hotels in this price range that offer a much more pleasant and peaceful experience. I have given 3 stars purely based on the pleasant reception staff, room and breakfast.
Sarah
Stayed 1 night in Nov 2024