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"This was the best place I have stayed at yet!! The staff is so nice, and respectable they all deserve a raise!! Breakfast was amazing and so was dinner. They have dinners that correlate with the seasons. And while you are in matsushima you must try the oysters. "

"We had an amazing time and used this as two days of relaxing in the middle of our 1.5 minth trip. It was our first time at an onsen (we are Canadian) and it was a great introduction as there was both private and public onsens. The view was incredible, of the mountains and valley and we got to sit in a private outdoors onsen while watching a lighting storm. Truely magical. The staff was amazing and very accomodating. They were friendly and helpful and we communicated well through translator apps. Would go again!"

"We were the only foreigners here, which was fun. The staff were incredibly kind and patient with us, even after we missed our dinner reservation. The dinner and breakfast we did have here was AMAZING. For dinner our kids’ meals were already on the table when we were seated and it comprised of maybe ten or more different things, including soup, sushi, fried chicken, hamburger meat, ketchup spaghetti, and crab mac and cheese. Our meal had two soups cooked right at the table with fresh seafood and lentils with clams. We had a hot stone to cook our own meats (including a beef similar to wagyu), plus assorted sashimi, beef curry with rice, pickles and more. Dessert was a flan (custard with brown sugar sauce) and mochi. The breakfast buffet was seriously fantastic, including both traditional foods (smoked fish, sashimi, pickles, seaweed salads, soft-boiled eggs, rice, etc) and western foods (scrambled eggs, bacon, cereal, toast, croissants, coffee, yogurt, fruit, etc). This hotel, like any hotel with baths, gives you an outfit to wear and slippers and discourages you from wearing your outside shoes in the building. This place had lovely kimonos. Wear a red belt if you are a woman and a blue if you are a man. People wear these to dinner and the hot spring. You enter the public baths and hot spring on the second floor. Men and women are separate, but young children can accompany either parent regardless of gender. The indoor baths have a door to the gendered hot springs outside."

"Great value. They were able to accommodate my food allergy for breakfast in the morning, and were very kind to us. Hotel has a smoking room, washer and dryer, and a beer vending machine. What more could you ask for? We had a great experience. Well-kept hotel, great amenities. "

"I had such an amazing time here! One of my favorite parts about my trip to Japan. The staff was so kind & the in-room dinners were just amazing. I hope I can come back again! "

"A very nice place to stay if you want to see the town and sun rises. Will pick you up and drop you off to the 2 train stations in the area."

"Great stay. Excellent breakfast. Thank you! 😀"

"Apartment converted hotel. Very convenient location. Love the home cooked breakfast provided. "

"This hotel is very conveniently placed by the train station and car rental places. The staff where very helpful and welcoming even for a foreign tourist. Breakfast was very delicious, had a good selection and was simple to use the facility. Would definitely recommend this hotel and will definitely stay again on future trips. "