Find Resorts & Hotels with Spas in Kunming

"Stayed in a club room and it is big and spacious and the bed is comfy too. The view is breathtaking at level 40. The service at the club was top notch with a good list of drinks and food was fresh and delicious. "

"Staff was great. Even though they don’t serve dinner, they made sure we got it. They translated for us and ordered carry out from a restaurant nearby. Breakfast was an absolute amazing smorgasbord with great variety. "

"Grand Hyatt has a distinctive design to its architecture. Service from Suzanna was excellent. However, when we booked the guestroom, we used the AI Chat to enquire about a rollaway bed and was informed that it’d be inclusive in the room rate. It was not!! When we brought this up, front desk disclaimed it without even checking. Such miscommunications would not have happened if we were talking to a human and not a chatbot. It wasn’t a good experience. I think Hotels.com should take responsibility...

"Nice place to be, convienient."

"Staff are helpful, near to everything, just walking distance"

"We booked a fun and cute family room. Our kids were happy with the decorations. This is a new and premium 5 Stars hotel, but it is located a bit far from the city center. This hotel is not recommended if you plan to do a shopping at night. "

"Modern, new and well appointed rooms with helpful staff. Room air conditioning wouldn’t cool the room - 27 degrees in the middle of winter. Otherwise great stay. "

"Near airport, just needed the room for the night as my flight was very early so it was very convenient. "