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"Amazing hotel with good customer service "

"Great service!"

"The hotel was beautiful from the outside and so well kept, food was of good standard as well as the service. The rooms looked dated a bit and needed modernising the shower door was loose and water came out when showering also there nowhere to go outside of the hotel, was very quiet the time we were there but overall was nice hotel. "

"Really good stay at the hotel. Really clean hotel with good bars and restaurants and facilities, but mainly due to the great staff that work at the hotel, from reception to, service staff and especially the bar and restaurant staff who were brilliant."

"Loved staying here especially with the spa"

"This goes "

"I enjoyed my stay at the Dar es Salaam Serena hotel. It was clean, had a very peaceful ambience and the staff were very attentive. Overall recommended."

"I truly enjoyed my stay at this hotel. The amenities and customer service is exceptional. Definitely would return at my next trip. "

"We are repeat customers and we’ve always had a great experience here! Excellent customer service, beautiful facilities, and great food on-site with incredible scenery. Watching the sunrise through a sea view window is worth a visit by itself! The only critique I’d have is that the hot water doesn’t get very hot in the shower/bath, but you do have a kettle available if need be. Besides that, this is a hotel I’d recommend for a true luxury experience!"