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"good"

"Overall I enjoyed my 2 nights here. Pluses - easy parking on site, free breakfast ok with hot and cold dishes, Japanese and western but no tea available. Room ok just a bit dark. Wifi variable. Laundry facilities good. First night I was on 3F which I think was above the public bath and so noisy with machinery noises I hardly slept. I asked to be moved to a higher floor and the gentleman took care of it all and I slept well the next night on 8F. In the morning of course there were guest wake up alarms going off at 530&630 am which I could hear but that is not really the hotel's fault as it happens everywhere.Staff were helpful and using translation apps worked fine."

"Everything is amazing except the food area. There is no ventilation its soooooo smelly z"

"Friendly staff and great location, with many complimentary offers !"

"Level of hospitality here is the best! Although we have booked on the same day and arrived late, staff welcomed us and prepared amazing dinner taking into consideration our food restrictions. (vegan/ vegetarian friendly) It's super quiet, we had a great sleep. The view from the window is amazing with nature and lake around. We happened to arrive at the season when the plants at the lake turn red, very beautiful. The dinner was very delicious, they also have a selection of local craft beers you can add to your meal for extra price."

"I stayed in a 'comfort twin' room for 4 nights and really liked this hotel. The room was a good size and I had a lovely view of the mountains to the north. It's probably been a while since this hotel has been refurbished but the public areas were comfortable. There are a number of vending machines, an ice machine and you can get free hot drinks from a machine in the lobby. The staff were friendly and arranged the forwarding of my luggage with Yamato. Breakfast was a self service buffet with a reasonable selection of hot and cold dishes, including some pastries. It's the first time that I've stayed anywhere that has a machine that dispenses rice. I travelled by public transport and the hotel is very conveniently located opposite the train station and just round the corner from the bus station. On the corner opposite the hotel is a seicomart (Hokkaido chain of combini like 7Eleven and Lawsons). I'd very happily stay here again if I return to Shari."

"Very Good view of Lake Toya!"

"Not clean , day old "

"Really nice hotel with beautiful Lakeside setting. Excellent public areas with free entertainment."