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Neptune Luxury Resort

5.0 star property
Luxury hotel on the beach, with 4 outdoor pools

Choose dates to view prices

Photo gallery for Neptune Luxury Resort

Garden
Terrace/patio
On the beach, sun loungers, beach umbrellas, beach towels
Indoor pool, 4 outdoor pools, pool umbrellas, sun loungers
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Hot Tub
  • Gym
  • Room service

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Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | In-room safe, desk, blackout drapes, soundproofing

Luxury Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room

In-room safe, desk, blackout drapes, soundproofing

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Apartment, 2 Bedrooms, Beachfront

Executive Apartment, 2 Bedrooms, Beachfront | In-room safe, desk, blackout drapes, soundproofing

Executive Apartment, 2 Bedrooms, Beachfront

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
TV
  • 65 sq m
  • Sleeps 5
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Double Bed

View all photos for Suite

Suite | In-room safe, desk, blackout drapes, soundproofing

Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room Private Pool

Superior Twin Room Private Pool | In-room safe, desk, blackout drapes, soundproofing

Superior Twin Room Private Pool

Highlights

Soundproofed
Private pool
Air conditioning
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Bathrobes
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Apartment

Executive Apartment | In-room safe, desk, blackout drapes, soundproofing

Executive Apartment

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
TV
  • 65 sq m
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Twin Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Apartment

Superior Apartment | In-room safe, desk, blackout drapes, soundproofing

Superior Apartment

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
TV
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Twin Room Sea View

Standard Twin Room Sea View | In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room sea view

In-room safe, desk, blackout drapes, soundproofing

Superior Twin Room sea view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (Deluxe)

Family Room (Deluxe) | In-room safe, desk, blackout drapes, soundproofing

Family Room (Deluxe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Sofa bed
Bathrobes
  • 56 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Single Room

In-room safe, desk, blackout drapes, soundproofing

Standard Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Sea View

Deluxe Twin Room, Sea View | In-room safe, desk, blackout drapes, soundproofing

Deluxe Twin Room, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Renovated in 2015
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, Sea View (Meltemi)

Presidential Suite, Sea View (Meltemi) | In-room safe, desk, blackout drapes, soundproofing

Presidential Suite, Sea View (Meltemi)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 170 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Apartment, Beachfront

Superior Apartment, Beachfront | In-room safe, desk, blackout drapes, soundproofing

Superior Apartment, Beachfront

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
TV
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Suite

Executive Suite | In-room safe, desk, blackout drapes, soundproofing

Executive Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
TV
Pillow menu
  • 65 sq m
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Luxury Suite, 2 Bedrooms

Luxury Suite, 2 Bedrooms | In-room safe, desk, blackout drapes, soundproofing

Luxury Suite, 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 95 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Superior Family room

In-room safe, desk, blackout drapes, soundproofing

Superior Family room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
2 bedrooms
  • 46 sq m
  • Sleeps 5
  • 4 Twin Beds

About the neighborhood

Map
Mastichari, Kos, 853 02

What's nearby

  • Neptune Hotel Strand - 5 min walk - 0.5 km
  • Lido Waterpark - 3 min drive - 1.9 km
  • Mastichari Beach - 8 min drive - 5.4 km
  • Marmari Beach - 9 min drive - 6.8 km
  • Tigaki Beach - 16 min drive - 10.5 km

Getting around

  • Kos (KGS-Kos Island Intl.) - 15 min drive

Restaurants

  • ‪Neptune Hotels Restaurant - ‬2 min walk
  • ‪Restaurant Marmari Beach - ‬8 min drive
  • ‪Ambrosia Restaurant - ‬9 min drive
  • ‪Tam Tam Beach Bar - ‬5 min drive
  • ‪Lido Waterpark - ‬5 min drive

About this property

Neptune Luxury Resort

Luxury eco-certified hotel near Mastichari Beach
Take advantage of a free breakfast buffet, free water park access, and 2 beach bars at Neptune Luxury Resort. This hotel is a great place to bask in the sun with a beachfront location, sun loungers, and rowing. Treat yourself to a body scrub, Ayurvedic treatments, or thalassotherapy at Neptune Spa, the onsite spa. The on-site Asian cuisine theme restaurant, Umami Asian Restaurant, features ocean views and dinner. The gym offers fitness classes and Pilates classes; other things to do include racquetball/squash, windsurfing, and archery. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 poolside bars and a terrace.
Additional perks include:
  • 4 outdoor pools and an indoor pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Bike rentals, 4 outdoor tennis courts, and access to a nearby indoor pool
  • Express check-out, express check-in, and babysitting (surcharge)
  • Guest reviews give top marks for the helpful staff
Room features
All 569 rooms offer comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Free toiletries and hair dryers
  • TVs with cable channels
  • Wardrobes/closets, refrigerators, and childcare services

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Greek

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 2 beach bars, 2 poolside bars and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Umami Asian Restaurant
  • Taverna
  • Osteria
  • MEATing Grill House
  • Main Restaurant

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Fitness classes
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Indoor pool
  • Lifeguards on site
  • Mini golf
  • Mountain biking
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sailing
  • Sauna
  • Shopping mall
  • Shopping
  • Snorkeling
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Arcade/game room
  • Babysitting (surcharge)
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised childcare
  • Free water park access
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Pool toys
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Lockers available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (19106 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Couples dining
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable/satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: EUR 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Property Registration Number 1471Κ015A0416400

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Neptune Convention Centre
Neptune Convention Centre Kos
Neptune Hotels Resort
Neptune Hotels Resort Convention
Neptune Hotels Resort Convention Centre
Neptune Hotels Resort Convention Centre Kos
Neptune Hotels Convention Centre Kos
Neptune Hotels Convention Centre
Neptune Luxury Resort Kos
Neptune Luxury Resort Hotel
Neptune Luxury Resort Hotel Kos
Neptune Hotels Resort Convention Centre Spa

Frequently asked questions

Does Neptune Luxury Resort have a pool?

Yes, this property has an indoor pool, 4 outdoor pools, and a children's pool.

Is Neptune Luxury Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Neptune Luxury Resort?

Self parking is free at this property.

What time is check-in at Neptune Luxury Resort?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

What time is check-out at Neptune Luxury Resort?

Check-out is at noon. Late check-out is available for EUR 50.00 (subject to availability).

Where is Neptune Luxury Resort located?

Located in Kos, this beachfront hotel is connected to the convention center and within 1 mi (2 km) of Neptune Hotel Strand and Lido Waterpark. Mastichari Beach and Marmari Beach are also within 6 mi (10 km).

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Neptune Luxury Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 294 out of 381 reviews
Rating 8 - Good. 72 out of 381 reviews
Rating 6 - Okay. 8 out of 381 reviews
Rating 4 - Poor. 6 out of 381 reviews
Rating 2 - Terrible. 1 out of 381 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy Adam

Liked: Cleanliness
Excellent facilities and staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Meltem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We can highly recommend the accommodation. It was very clean and the food was very good and the staff were very friendly.
Stayed 2 nights in Sep 2024

10/10 Excellent

najlaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 6 nights in Jul 2024

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, the hotel facilities are all well maintained, service is very good in general and all restaurants are very good and reasonably priced
Stayed 10 nights in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, lots to do, really nice on site restaurants, meat ting had the best burger i have ever had, osteria had a really nice vibe, food and staff were exceptional. Really nice swimming pools, the private beach was really nice with free rings and floats to use, even though a large resort was peaceful and nice loved our stay thank you.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rossi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 1 night in Aug 2024

8/10 Good

Jean-Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne Anlage, super Service
Stayed 5 nights in Sep 2024

8/10 Good

Theodoros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service staff friendly and accommodating I am not sure what I was suppose to receive as a VIP member but the resort is overall very good but it needs some upgrades.
Stayed 4 nights in Oct 2024

10/10 Excellent

Eleni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Amazing stay and very relaxing holidays! The facilities were more than anyone could wish for, excellent room condition and service, tennis courts, creative time for the kids and activities for all ages. Would recommend to anyone for a relaxing family holidays!
Stayed 7 nights in Jul 2024

8/10 Good

Andreas Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, nice Stuff but prices for drinks to expensive!
Stayed 1 night in Aug 2024

8/10 Good

Anna

Liked: Cleanliness, amenities, property conditions & facilities
large resort with lots of facilities. Room was clean and large. Staff at reception were lovely however staff at breakfast were quite rude.
Stayed 1 night in Jul 2024

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Kos getaway
It was an absolutely stunning resort with lots of things to do, beautiful pools, gardens, activities, and wonderful food! We had a magical time for 2 days and wish we could have stayed longer.
Stayed 2 nights in Jul 2024

10/10 Excellent

Siqi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely stay
Stayed 5 nights in Aug 2023

10/10 Excellent

konstantinos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended.
Stayed 1 night in Aug 2024

10/10 Excellent

Gad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel, everything taken care of, staff were really nice and helpful, room was amazing, pools were clean, plenty to do and see, beach is great. So nice!
Stayed 7 nights in Jun 2024

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful family holiday at Neptune. Cannot fault the service and the grounds and amenities are beautifully kept. Our kids (7&11)particularly enjoyed the daily football matches, evening open air cinema and evening entertainment. We also enjoyed the water sports on offer as well as doing absolutely nothing lounging by the pool with the beautiful sea view! Would highly recommend for a relaxed family holiday and look forward to returning in the future.
Stayed 12 nights in Aug 2024

10/10 Excellent

nahla

Excellent
Stayed 4 nights in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A resort hotel so not much around it. However we had already had a few days near Kos town for sightseeing so a few days here relaxing was great. A big complex with plenty of space and lots of areas for sunbathing including a beach. Plenty of sunbeds. We did half board and the food was good. Plenty of restaurants on site if you prefer to pay each night. Rooms appear brand new with quality furnishings and decor and clarins toiletries.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sivasudhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly staff.
Stayed 7 nights in Sep 2023

10/10 Excellent

Maximillian Edwin

Liked: Staff & service, amenities
Staff, cleanliness and facilities were all excellent.
Stayed 7 nights in Aug 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, always available, the property clean and in good shape but definitely the facilities were absolutely amazing! I especially enjoyed the olympic pool. It was great to do laps in the morning and then lounge around in the generous loungers and gazebos in the afternoon. Ordering food and drinks using the QR codes was really easy and convenient, and service was prompt. There was plenty to do all throughout the day and in the evening. A fantastic selection of a la carte restaurants made each meal a real treat and overall it felt like still really good value for money.
Stayed 7 nights in Aug 2024

10/10 Excellent

Jannik

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 7 nights in Jul 2024

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
2 out of 5 star review
Hotel is not as good as it looks on pictures, it is suitable for OAP’s not young couples as most of the hotel activities are based for old people. The food in breakfast is average and the night entertainment is awful and needs a lot of work on making it better and fun for tourists. The hotel in general is a 2/5 for me because it has a lot of things which can improve
Stayed 4 nights in Sep 2024

10/10 Excellent

Bjoern

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top!!!
Stayed 6 nights in Jul 2024

10/10 Excellent

Daljit Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very good stay, excellent location and something for all ages. We stayed at the executive suite, which was brilliant in every way! We wanted to extend our stay but the hotel was fully booked! No riff raff, in terms of the people who stay there. All family orientated. Very clean throughout and the venue is very well thought out, a mini little Greek village! Sun sets, Mountain View and so much more, we will definitely be back. If I was to be extremely picky, the evening buffet was a little similar, but on certain days when changes were made, the food was awesome! 10/10!! Thank you to Neptune and all its staff!
Stayed 8 nights in Aug 2024