Kobe Portopia Hotel

4.5 star property
Luxury Kobe hotel in Chuo Ward with 9 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kobe Portopia Hotel

Lobby
Indoor pool, seasonal outdoor pool
Balcony
Exterior
View from property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Parking available
The price is AED 233
AED 295 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 66 of 66 rooms

Double Room, Non-Smoking (South Building, South Resort Floor)

Highlights

Balcony
Air conditioning
TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Electric kettle
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed

Run of the House (Twin or Double Bed based on Availability)

Highlights

Air conditioning
TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 Twin Bed

Main Building 24F Premier Double Room, Non-Smoking

Highlights

Air conditioning
TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 25.3 sq m
  • Sleeps 2
  • 1 Queen Bed

Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool) (Single Use)

Highlights

Air conditioning
Club Lounge
TV
Shower/tub combination
Hair dryer
Bidet
Private bathroom
Bathrobes
  • 30 sq m
  • Sleeps 1
  • 2 Twin Beds

Main Building 24F Premier Twin Room, Non-Smoking

Highlights

Air conditioning
TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 29.6 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Main Building 24F Premier Triple Room, Non-Smoking

Highlights

Air conditioning
TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 31.3 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

Main Building Mid Century Floor Twin Room, Non-Smoking (Single Use)

Highlights

Air conditioning
TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 27 sq m
  • Sleeps 1
  • 2 Twin Beds

Main Building Mid Century Floor Semi-Double Room, Non-Smoking

Highlights

Air conditioning
TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

Semi Double Room, Non Smoking (Main Building)

Highlights

Air conditioning
TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 22 sq m
  • Sleeps 2
  • 1 Large Twin Bed

Twin Room, Non-Smoking (South Building, South Resort Floor, Single Use)

Highlights

Balcony
Air conditioning
TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Electric kettle
  • 39 sq m
  • Sleeps 1
  • 2 Twin Beds

Main Building Superior Floor, Triple Room, Non-smoking

Highlights

Air conditioning
TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Main Building Superior Floor, Double Room, Non-smoking

Highlights

Air conditioning
TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Main Building Superior Floor, Semi-Double Room, Non-smoking (1, 2 person)

Highlights

Air conditioning
TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 Large Twin Bed

Main Building, Superior Floor Twin Room, Non-smoking

Highlights

Air conditioning
TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room, Non-Smoking (Main Building, 7-15F)

Highlights

Air conditioning
TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Twin Room, Non Smoking (Main Building, 7-15F, Single Use)

Highlights

Air conditioning
TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 27 sq m
  • Sleeps 1
  • 2 Twin Beds

Main Building 24F Premier Semi-Double Room, Non-Smoking

Highlights

Air conditioning
TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 22.4 sq m
  • Sleeps 2
  • 1 Double Bed

Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool)

Highlights

Air conditioning
Club Lounge
TV
Shower/tub combination
Hair dryer
Bidet
Private bathroom
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Quadruple Room, Non-Smoking (South Building, South Resort Floor, Twin Room with 2 extra beds)

Highlights

Balcony
Air conditioning
TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Electric kettle
  • 39 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Murphy Beds

Triple Room, Non-Smoking (South Building, South Resort Floor)

Highlights

Balcony
Air conditioning
TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Electric kettle
  • 39 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

Standard Twin Room, Non-Smoking (Main Building, 7-15F)

Highlights

Air conditioning
TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

Main Building Executive Floor, Double Room, Non-Smoking (Free Access to Gym, Indoor Pool)

Highlights

Air conditioning
Club Lounge
TV
Shower/tub combination
Hair dryer
Bidet
Private bathroom
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Main Building Mid Century Floor Twin Room, Non-Smoking

Highlights

Air conditioning
TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room, Non-Smoking (Main Building, 7-15F) 1 single bed

Highlights

Air conditioning
TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

Main Building Mid Century Floor Double Room, Non-Smoking

Highlights

Air conditioning
TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

Twin Room, Non-Smoking (South Building, South Resort Floor)

Highlights

Balcony
Air conditioning
TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Electric kettle
  • 39 sq m
  • Sleeps 2
  • 2 Twin Beds

Main Building Mid Century Floor Triple Room, Non-Smoking

Highlights

Air conditioning
TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

Main Building Standard Triple Room Non smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

South Building Resort Quadruple Room Non smoking

  • Sleeps 4
  • 4 Twin Beds

South Building Resort Japanese/Western-Style Room

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Main Building Premier Twin Room

  • Sleeps 2
  • 2 Twin Beds

Main Building Japanese-Style Room

  • Sleeps 4
  • 4 Twin Futons

Main Building Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Main Building Premier Queen Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

South Building Resort Double Room

  • Sleeps 2
  • 1 Queen Bed

Main Building Executive Club Semi Double Room

  • Sleeps 1
  • 1 Double Bed

Main Building Executive Club Twin Room

  • Sleeps 2
  • 2 Twin Beds

South Building Resort Family Japanese/Western-Style Room

  • Sleeps 5
  • 3 Twin Futons and 2 Twin Beds

South Building Comfort Healing Twin Room

  • Sleeps 2
  • 2 Twin Beds

Main Building Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

Main Building Mid Century Triple Room Non smoking

  • Sleeps 3
  • 3 Twin Beds

Main Building Mid Century View Bath Deluxe Suite

  • Sleeps 2
  • 2 Twin Beds

Main Building Superior Triple Room Non smoking

  • Sleeps 3
  • 3 Twin Beds

Main Building Executive Club Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Main Building Superior Single Room

  • Sleeps 2
  • 1 Double Bed

Main Building Executive Corner Suite

  • Sleeps 2
  • 1 Queen Bed

Main Building Mid Century Twin Room

  • Sleeps 2
  • 2 Twin Beds

Main Building Standard Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

Main Building Standard Single Room Non Smoking

  • Sleeps 1
  • 1 Double Bed

Main Building Mid Century Queen Room

  • Sleeps 2
  • 1 Queen Bed

Main Building Mid Century Semi Double Room

  • Sleeps 2
  • 1 Double Bed

South Building Comfort Healing Queen Room

  • Sleeps 2
  • 1 Queen Bed

Main Building Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Main Building Executive Ambassador Suite

  • Sleeps 2
  • 2 Twin Beds

South Building Comfort Natural Twin Room

  • Sleeps 2
  • 2 Twin Beds

Main Building Premier Suite

  • Sleeps 2
  • 2 Twin Beds

South Building Resort Residential Suite

  • Sleeps 4
  • 4 Twin Beds

Main Building Superior Semi Double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

Main Building Premier Semi Double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

South Building Resort Twin Room

  • Sleeps 2
  • 2 Twin Beds

South Building Resort Triple Room

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Main Building Executive Club Queen Room

  • Sleeps 2
  • 1 Queen Bed

Main Building Executive Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

South Building Resort Senior Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Main Building Standard Small Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

Main Building Mid Century Harborview Suite

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the neighborhood

Map
10-1 6-chome, Minatojima Nakamachi Chuo-ku, Kobe, Hyogo-ken, 650-0046

What's nearby

  • Kobe International Exhibition Hall - 13 min walk - 1.1 km
  • Port of Kobe - 16 min walk - 1.3 km
  • Kobe Animal Kingdom - 2 min drive - 1.9 km
  • Kobe Tower - 5 min drive - 4.9 km
  • Meriken Park - 6 min drive - 4.8 km

Getting around

  • Shiminhiroba Station - 2 min walk
  • Kobe Kasuganomichi Station - 5 min drive
  • Kansai Intl. Airport (KIX) - 71 min drive

Restaurants

  • ‪IKEA - ‬10 min walk
  • ‪スウェーデンビストロ - ‬11 min walk
  • ‪讃岐製麺所 - ‬12 min walk
  • ‪チャイニーズダイニング チリケン - ‬7 min walk
  • ‪ビッグボーイポートアイランド店 - ‬7 min walk

About this property

Kobe Portopia Hotel

Luxury hotel near Port of Kobe
Located close to Kobe Animal Kingdom and Meriken Park, Kobe Portopia Hotel provides a grocery/convenience store, shopping on site, and 2 coffee shops/cafes. Indulge in a body treatment, reflexology, and a hot stone massage at LUANA, the onsite spa. At the 9 on-site restaurants, enjoy lunch, dinner, and Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool
  • Buffet breakfast (surcharge), free train station pick-up, and an outdoor tennis court
  • Valet parking (surcharge), an electric car charging station, and babysitting (surcharge)
  • ATM/banking services, a porter/bellhop, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 737 rooms offer comforts such as air conditioning, in addition to thoughtful touches like late night room service and free WiFi. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with bidets and shower/tub combinations
  • 30-inch TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 800 per night)
  • Valet parking on site (surcharge; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free roundtrip train station shuttle from 8:30 AM - 9:30 PM
  • Train station shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10 AM: JPY 3036-3542 for adults and JPY 1012-1897 for children
  • 9 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Tajima
  • Shukei En
  • Sushiman
  • Kobe Tamura

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms - 36

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Facials
  • Massage - hot stone
  • Massage - Thai
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible train station shuttle

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 30-inch TV
  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Children under 17 years old are not allowed in the sauna.
Guests booked in Breakfast Included rate plans receive breakfast for the number of adults ages 13 and older included in the reservation. Breakfast fees apply for guests ages 4-12. Breakfast is included for children up to age 3.
Access to the seasonal pool is available by reservation only. Guests must contact the property prior to arrival to reserve access.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3036 to 3542 for adults, and JPY 1012 to 1897 for children
  • Self parking fee: JPY 800 per night
  • Late check-in fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-out time is at noon until March 31, 2025.
The Club Lounge is open 7 AM-7:30 PM.
This property requires guests to wear a swim cap when using the swimming pool.
This property prohibits the use of swim rings and kick-boards at the swimming pool.
Guests must be at least 13 years old to access the club lounge after 5 PM.

We should mention

This property does not have elevators
The seasonal pool will be open from July 12 to September 01
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 6 years old are only allowed in the swimming pool with adult supervision
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Hotel Portopia
Hotel Portopia Kobe
Kobe Portopia
Kobe Portopia Hotel
Portopia
Portopia Hotel
Portopia Hotel Kobe
Portopia Kobe
Portopia Kobe Hotel
Kobe Portopia Hotel Kobe
Kobe Portopia Hotel Hotel
Kobe Portopia Hotel Hotel Kobe

Frequently asked questions

Does Kobe Portopia Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Kobe Portopia Hotel?

As of 22 December 2024, prices found for a 1-night stay for 2 adults at Kobe Portopia Hotel on 23 December 2024 start from $80.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kobe Portopia Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kobe Portopia Hotel?

Self parking is available for JPY 800 per night. Valet parking is available for JPY 1000.

What time is check-in at Kobe Portopia Hotel?

Check-in start time: 3 PM; Check-in end time: 1 AM. Late check-in is available during limited hours, for a fee.

What time is check-out at Kobe Portopia Hotel?

Check-out is at 11:00 AM.

Where is Kobe Portopia Hotel located?

Located in Chuo Ward, this luxury hotel is within 1 mi (2 km) of Port of Kobe and Kobe Animal Kingdom. Meriken Park and Kobe Tower are also within 3 mi (5 km). Shiminhiroba Station is only a 2-minute walk and Minatojima Station is 7 minutes.

Kobe Portopia Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1009 reviews" "
Rating 8 - Good. 277 out of 1009 reviews" "
Rating 6 - Okay. 65 out of 1009 reviews" "
Rating 4 - Poor. 14 out of 1009 reviews" "
Rating 2 - Terrible. 16 out of 1009 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kayoko

Stayed 2 nights in Nov 2024

10/10 Excellent

Katsunori

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が素晴らしい。景色も食事も。
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine

Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with many options in and around the hotel. Great, spacious rooms which were helpful with two young kids.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s spacious and meticulously clean.
Stayed 3 nights in Nov 2024

8/10 Good

Alexey, Irkutsk

Stayed 1 night in Sep 2024

8/10 Good

ERIC CHIN SOON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Book a family room for three nights stay in this hotel. Overall, we are satisfied with this hotel. The room is reasonably spacious and clean. Room service makes up the room everyday. Breakfast is good with variety and can choose to dine at any one of three locations. However, the foods are the same for all three days. The parking location is at another building opposite the hotel. The link bridge between the hotel and the parking has stairs. Not friendly for luggage. There is a convenience store inside the hotel, a plus point.
Stayed 3 nights in Nov 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient and clean. They upgraded my room to a twin room (quiet floor), so I had a larger room to relax before my flight. The train station to Kobe airport is located next to the hotel, just a few min away! They seem to have events and buffets, so I would like to come back to stay for a few days here with my family next time.
Stayed 1 night in Nov 2024

8/10 Good

Xiaobing

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good over all, but location is not that convenient compare to Sannomiya, limited shops and dining options
Stayed 3 nights in Nov 2024

2/10 Terrible

Ian, Almonte

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We were pretty excited about this hotel, given all of the amenities. In reality, you can't use any of the amenities without paying a completely unreasonable amount of money. The hotel is showing its age - the hallways leading to our room were gross and smelled strange. The room itself had lots of issues - primarily pillows that were flat out unusable. The restaurants on site were overpriced for what they were offering. We were excited about the possibility of bike rentals based on a sign we saw - then we realized those were 45 minutes away. All in all, definitely would not reccomend. Was very convenient to get to the airport but that was about it. Word of advice : charge a little bit more for the hotel and make the amenities free..then you have a hotel i would actually stay at.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gary, Rego Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magical, exquisite miraculously cleaned property, amazing staff is always eager to help. Free shuttle bus to train station. Simply amazing.
Stayed 4 nights in Oct 2024

10/10 Excellent

Alexey, Irkutsk

Liked: Cleanliness, staff & service, property conditions & facilities
Great Spa and convenient for Conferences
Stayed 1 night in Sep 2024

10/10 Excellent

Alexey, Irkutsk

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best it all
Stayed 1 night in Sep 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 3 nights in Oct 2024

8/10 Good

Alexander

Stayed 1 night in Sep 2024

6/10 Okay

Yunying

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Anju

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing stay at Portopia hotel. Stayed on the executive floor. Breakfast was so convenient and not crowded. Room had an amazing view and was very comfortable. Easy access to the Portliner train. Great customer service. Would definitely stay again.
Stayed 3 nights in Sep 2024

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service
Great shuttle service into town, every 20 mins. Spacious rooms and lobby.
Stayed 3 nights in Sep 2024

10/10 Excellent

Julian

Stayed 5 nights in Aug 2024

10/10 Excellent

Malika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Danny

Liked: Property conditions & facilities
hotel staff advise that they do not offer spa/public bath, not as per Wotif description; what a disappointment after get there at 32 degree Celsius. Indoor swimming pool is also under maintenance and outdoor pool requires 3300yen for each person. Guess I am not lucky? Staff is helpful tho and price is quite affordable; Not much going around the hotel, not a busy area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ilze

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend. Location is close enough to Sannomiya and the shuttle bus is great. Rooms are clean and cosy, but the mattress is really hard.
Stayed 1 night in Sep 2024

10/10 Excellent

Wang Kit

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prefer to have own vehicle for transportation
Stayed 2 nights in Aug 2024

6/10 Okay

Alain p

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is good. But you have to pay to use the pool and a lot of restaurants were closed.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jovan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024