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Kobe Bay Sheraton Hotel & Towers

4.0 star property
Kobe hotel in Higashinada with 4 restaurants and bars

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Photo gallery for Kobe Bay Sheraton Hotel & Towers

Deep soaking bathtub
3 bars/lounges
Property amenity
4 restaurants, breakfast, lunch, dinner served; French cuisine
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pool
  • Spa
  • Room service
  • Laundry
The current price is AED 472
AED 571 total
includes taxes & fees
27 Feb - 28 Feb

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout drapes/curtains
Bidet
Hair dryer
Free bottled water
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Twin Bed, Tower

Club Suite, 1 Twin Bed, Tower | Minibar, in-room safe, desk, blackout drapes

Club Suite, 1 Twin Bed, Tower

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Blackout drapes/curtains
Bidet
Hair dryer
  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premier Twin Room, 1 Twin Bed, Ocean View

Premier Twin Room, 1 Twin Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes

Premier Twin Room, 1 Twin Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout drapes/curtains
Bidet
Hair dryer
Free bottled water
  • Ocean view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Twin Bed, Corner

Room, 1 Twin Bed, Corner | Minibar, in-room safe, desk, blackout drapes

Room, 1 Twin Bed, Corner

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout drapes/curtains
Bidet
Hair dryer
Free bottled water
  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 1 Twin Bed, Mountain View

Deluxe Room, 1 Twin Bed, Mountain View | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Twin Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout drapes/curtains
Bidet
Hair dryer
Free bottled water
  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout drapes/curtains
Bidet
Hair dryer
Free bottled water
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed

Club Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Club Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout drapes/curtains
Bidet
Hair dryer
Free bottled water
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room, 1 King Bed, Ocean View

Premier Room, 1 King Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout drapes/curtains
Bidet
Hair dryer
Free bottled water
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Ocean View

Room, 1 Double Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes

Room, 1 Double Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout drapes/curtains
Bidet
Hair dryer
Free bottled water
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Twin Bed

Deluxe Room, 1 Twin Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout drapes/curtains
Bidet
Hair dryer
Free bottled water
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Room

Minibar, in-room safe, desk, blackout drapes

Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout drapes/curtains
Bidet
Hair dryer
Free bottled water
  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 1 Twin Bed

View all photos for Twin Room, 1 Twin Bed

Twin Room, 1 Twin Bed | Minibar, in-room safe, desk, blackout drapes

Twin Room, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout drapes/curtains
Bidet
Hair dryer
Free bottled water
  • Ocean view
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Hotel Okura Kobe

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,000 reviews
The price is AED 297
AED 376 total
includes taxes & fees
4 Mar - 5 Mar
Hotel Okura Kobe

About the neighborhood

Map
2-13 Kouyoucho-naka, Higashinada-ku, Kobe, Hyogo-ken, 658-0032

What's nearby

  • Kobe University - 9 min drive
  • Meriken Park - 11 min drive
  • Port of Kobe - 12 min drive
  • Kobe Harborland - 14 min drive
  • Kobe Animal Kingdom - 15 min drive

Getting around

  • Kobe Hanshin Sumiyoshi Station - 5 min drive
  • Island Kitaguchi Station - 8 min walk
  • Kansai Intl. Airport (KIX) - 55 min drive

Restaurants

  • ‪鉄板焼 - ‬3 min walk
  • ‪サイゼリヤ - ‬8 min walk
  • ‪マクドナルド - ‬8 min walk
  • ‪TULLY'S COFFEE 神戸ファッションマート店 - ‬10 min walk
  • ‪アーバングルメポート - ‬7 min walk

About this property

Kobe Bay Sheraton Hotel & Towers

Hotel located in Higashinada
Consider a stay at Kobe Bay Sheraton Hotel & Towers and take advantage of a nightclub, an indoor mineral hot spring (onsen), and a terrace. For some rest and relaxation, visit the sauna, and indulge in a massage, a facial, or aromatherapy. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and French cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and hot springs on site
  • 2 outdoor tennis courts, an electric car charging station, and free newspapers
Room features
All 270 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bidets, tubs or showers, and free toiletries
  • Heating, daily housekeeping, and desks

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 3630 for adults and JPY 2178 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available

Restaurants on site

  • Kobe Grill
  • Teppanyaki Kobe Grill
  • Suikyoen
  • Matsukaze
  • Garden Cafe (Buffet)

Things to do

  • 24-hour fitness center
  • 2 outdoor tennis courts
  • Hot springs
  • Indoor pool
  • Nightclub
  • Playground
  • Sauna
  • Spa services
  • Tennis

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace
  • Vegetable garden

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Indoor mineral hot springs (onsen)
  • Manicures and pedicures
  • Massage - Thai
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 6:00 AM - midnight
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Transfer shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Pay movies
  • TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Energy-saving switches
  • In-room massage
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from February 3 2025 to March 3 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3630 for adults and JPY 2178 for children
  • Airport shuttle fee: JPY 1800 per person (one way)
  • Airport shuttle fee per child: JPY 900

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Kobe Bay Sheraton Hotel & Towers
Kobe Bay Sheraton Towers
Kobe Bay Sheraton Hotel
Kobe Sheraton
Sheraton Kobe
Kobe Bay Sheraton Hotel Towers
Kobe Sheraton & Towers Kobe
Kobe Bay Sheraton Hotel & Towers Kobe
Kobe Bay Sheraton Hotel & Towers Hotel
Kobe Bay Sheraton Hotel & Towers Hotel Kobe

Frequently asked questions

Does Kobe Bay Sheraton Hotel & Towers have a pool?

Yes, this property has an indoor pool.

Is Kobe Bay Sheraton Hotel & Towers pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Kobe Bay Sheraton Hotel & Towers?

Self parking is free at this property.

What time is check-in at Kobe Bay Sheraton Hotel & Towers?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Kobe Bay Sheraton Hotel & Towers?

Check-out is at noon.

Does Kobe Bay Sheraton Hotel & Towers provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 1800 per person applies.

Where is Kobe Bay Sheraton Hotel & Towers located?

Located in Higashinada, this spa hotel is within a 15-minute walk of Kobe Fashion Museum and Dekapathos. Hakutsuru Sake Brewery Museum is 2 mi (3.3 km) away. Island Kitaguchi Station is 8 minutes by foot and Island Center Station is 8 minutes.

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Kobe Bay Sheraton Hotel & Towers Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 332 out of 631 reviews
Rating 8 - Good. 230 out of 631 reviews
Rating 6 - Okay. 52 out of 631 reviews
Rating 4 - Poor. 7 out of 631 reviews
Rating 2 - Terrible. 10 out of 631 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Takahiro

Liked: Staff & service
Nice hot spring bath
Stayed 1 night in Jul 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly and English speaking staff. Breakfast buffet included and has a large section of eastern and western food. Sometimes the buffet is crowded. It was really convenient that the airport bus stopped here and the train station is here as well.
Stayed 6 nights in Jun 2024

10/10 Excellent

Schoni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall Sheraton experience was great. The staff offers great service and the establishment, albeit a little outdated, has everything a high-end hotel needs to have. The perks such as the breakfast and the afternoon lounge coupons were enormously helpful and are the primary reasons I would reconsider going back to Kobe Bay Sheraton in the future.
Stayed 1 night in Aug 2022

6/10 Okay

alberto

Disliked: Cleanliness
m.. m vxvfhjfjfhhxjxjdjfj
Stayed 2 nights in Jun 2024

4/10 Poor

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No taxis in that area. Breakfast absurdly overpriced. Public bus to Sannomiya, though, fine and stops at hotel.
Stayed 1 night in Apr 2023

10/10 Excellent

Hayato

Stayed 1 night in Oct 2024

8/10 Good

Hiroko

Stayed 1 night in Oct 2024

10/10 Excellent

Takaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Toru

Stayed 1 night in Oct 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kunihiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食ビュッフェがヤバい。世界一かも
Stayed 1 night in Aug 2024

10/10 Excellent

Sena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

naomitsu

Stayed 3 nights in Jul 2024

10/10 Excellent

Min Gu

Stayed 4 nights in Jul 2024

10/10 Excellent

Takada

Liked: Cleanliness, amenities, property conditions & facilities
チェックイン、チェックアウトがもう少しスムーズになりませんかね？！
Stayed 2 nights in Jul 2024

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

T

Stayed 1 night in Jul 2024

10/10 Excellent

Naoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

GOUSEI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

daisaku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Hideji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夜景素晴らしい。
Stayed 1 night in Feb 2024

10/10 Excellent

Yukihiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

HARIM

Stayed 1 night in Feb 2024

6/10 Okay

Yooshik

Liked: Cleanliness, room comfort
비싸게 클럽을 이용할 수 있는 방을 구매했는데, 클럽서비스 은 최하위, 특히 음식은 거의 없음, 간단한 과자, 쿠키 1-2개, 공간이 부족해서 보통 1시간에서 2시간 대기해야 함
Stayed 3 nights in Jan 2024