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"Heated pool on the rooftop and provided traditional Japanese cloth are fantastic. Also sunrise in the whirlpool outside will never forget"

"Wonderful experience for our family trip. Staff are kind , considering, and organizing. The place itself is very clean, authentic, and unique in terms of architecture of the building and facilities. I would love to revisit it. "

"Food is good."

"Lovely ryokan. Excellent fixed-course meals (both Japanese and western). As with most traditional Japanese inns, there is little flexibility when it comes to their set ways (such as asking for a cup of coffee with breakfast, when you are only offered tea…can not do). The area surrounding the inn is also quite industrial and unattractive. But it is within easy walking distance of Beppu’s main attraction—the Hells of Beppu hot springs."

"It's a nice hotel with hot spring on the 3rd floor. The location is convenient. You can easily walk to Beppu station, or You Me Mall. There is a Lawson across the street and there are also few supermarket nearby."

"Excellent ryokan, kaiseky was amazing, staffs are very kind. Would definitely recommend this place."

"Room was comfortable. The in-room onsen was amazing."

"We love the facility and staff. Hope we can visit again in the future."

"Stay away from this hotel: no person in the front desk; the heat was not working (-2 Celsius); no one answered the phone for customer service … worst nightmare for my stay in a foreign country that only a few persons speak English. I will try to dispute the charges for my stay. I was disappointed that Expedia didn’t step in to help!! Very frustrating and un-professional "