Waterloo Suites Hotel, Trademark Collection by Wyndham

2.5 star property
Hotel in Waterloo with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Waterloo Suites Hotel, Trademark Collection by Wyndham

Breakfast served
Exterior
Lobby
Standard Apartment, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed) | Living area | 42-inch LCD TV with cable channels, TV
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
The current price is AED 371
AED 436 total
includes taxes & fees
14 May - 15 May

Room options

Available filters for rooms
Showing 9 of 9 rooms

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
HDTV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Private bathroom
Jetted bathtub
Separate bathtub and shower
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
HDTV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Private bathroom
Jetted bathtub
Separate bathtub and shower
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
HDTV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Private bathroom
Jetted bathtub
Separate bathtub and shower
  • Sleeps 2
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
HDTV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Private bathroom
Jetted bathtub
Separate bathtub and shower
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
HDTV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Private bathroom
Jetted bathtub
Separate bathtub and shower
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
HDTV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Private bathroom
Jetted bathtub
Separate bathtub and shower
  • Sleeps 2
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
HDTV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Private bathroom
Jetted bathtub
Separate bathtub and shower
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Business Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
HDTV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Private bathroom
Jetted bathtub
Separate bathtub and shower
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

Highlights

Air conditioning
HDTV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Private bathroom
Jetted bathtub
Separate bathtub and shower
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Map
547 King St N, Waterloo, ON, N2L5Z7

What's nearby

  • Conestoga Mall - 6 min walk - 0.5 km
  • St Jacobs Farmers Market - 4 min drive - 3.2 km
  • Wilfrid Laurier University - 4 min drive - 3.1 km
  • University of Waterloo - 4 min drive - 3.2 km
  • St. Jacobs Market District Visitor Information Centre - 4 min drive - 3.5 km

Getting around

  • Kitchener Station - 8 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 63 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Subway - ‬10 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Taco Bell - ‬8 min walk
  • ‪Pickle Barrel - ‬5 min walk

About this property

Waterloo Suites Hotel, Trademark Collection by Wyndham

Hotel near St Jacobs Farmers Market
Consider a stay at Waterloo Suites Hotel, Trademark Collection by Wyndham and take advantage of free continental breakfast, laundry facilities, and a bar. The on-site restaurant, Off the Elevator, serves breakfast. In addition to a gym and a business center, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also find perks like:
  • Free self parking
  • An electric car charging station, express check-out, and coffee/tea in the lobby
  • Luggage storage, meeting rooms, and smoke-free premises
Room features
All 104 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Pillowtop mattresses and cribs/infant beds (surcharge)
  • Bathrooms with jetted tubs and free toiletries
  • 42-inch HDTVs with cable channels
  • Wardrobes/closets, recycling, and microwaves

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Off the Elevator

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 398 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 30.0 per night
Cribs (infant beds) are available for CAD 20.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: CAD 20.0 per night
  • Rollaway bed fee: CAD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Destination Inn Waterloo
Four Points Sheraton Kitchener Waterloo
Four Points Sheraton Waterloo
Destination Waterloo
Four Points Waterloo Kitchener
Sheraton Four Points Kitchener
Sheraton Four Points Waterloo
Sheraton Waterloo
Waterloo Suites Hotel
Best Western Plus Waterloo
Waterloo Suites Hotel, Trademark Collection by Wyndham Hotel
Waterloo Suites Hotel, Trademark Collection by Wyndham Waterloo

Frequently asked questions

Is Waterloo Suites Hotel, Trademark Collection by Wyndham pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Waterloo Suites Hotel, Trademark Collection by Wyndham?

As of 12 May 2025, prices found for a 1-night stay for 2 adults at Waterloo Suites Hotel, Trademark Collection by Wyndham on 15 May 2025 start from $118.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Waterloo Suites Hotel, Trademark Collection by Wyndham?

Self parking is free at this property.

What time is check-in at Waterloo Suites Hotel, Trademark Collection by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Waterloo Suites Hotel, Trademark Collection by Wyndham?

Check-out is at 11 AM.

Where is Waterloo Suites Hotel, Trademark Collection by Wyndham located?

Situated in the business district, this hotel is within a 10-minute walk of Conestoga Mall and City of Waterloo Museum. Max's Golf Centre and Waterloo Central Railway are also within 2 mi (3 km).

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Waterloo Suites Hotel, Trademark Collection by Wyndham Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 418 out of 1002 reviews
Rating 8 - Good. 367 out of 1002 reviews
Rating 6 - Okay. 114 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 47 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in personnel were very friendly and helpful and made us feel welcome. When I asked about pizza delivery he even offered to bring it to my room since my room was right by the check in desk.
Stayed 1 night in May 2025

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is on the older side. Carpets in room need replacing - very old and dirty Staff pleasant and helpful
Stayed 1 night in May 2025

6/10 Okay

Ric

Liked: Cleanliness
We came especially to enjoy pool and hot tub. But nothing available. WEB site shows pool and hot tub. This I classify as false advertising Also , no keys for our room. Someone had to let us in every time. The room was lovely. Closet doors in bad need of repair.
Stayed 1 night in Apr 2025

6/10 Okay

Jeff

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Front staff when we checked in were very good . When we were there they were renovating the locks so we had to have staff open and close the door for us , very inconvenient. The room was ok but the air heater / air conditioner was extremely dirty and smelled when activated
Stayed 2 nights in Apr 2025

4/10 Poor

Greg

Disliked: Staff & service, amenities, property conditions & facilities
There was no room keys and we had to wait for a staff to walk us to our room each time and manually unlock the door. This created a lot of wait time as there was not staff readily available.
Stayed 1 night in Apr 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
For its age, the property was nice. The room was very clean and quiet. I slept very well. 3 stars as the hot tub and pool were closed ( reason I booked), no keys for the rooms. Had to ask to get in at the front desk, or prop your room door open. Restaurant was closed Thursday evening. Double charged my card and upon checkout, the elevator was out of order. Placed on the 6th floor when I requested close to a smoking area( ground floor only). Water pressure was abysmal. Would stay again, when these minor problems be remedied. I’m hoping a stroke of bad luck is all this was.
Stayed 1 night in Apr 2025

4/10 Poor

Charlene

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I am sure in 6 months time this hotel will be much better.. You can tell they are trying to upgrade parts of it. The key card system was down we needed to have a staff member unlock our door every time we left the room. The phone in my room was not connected at all and I think left over from the previous owner. Main light switch in our room didn't work, but the room was clean and the bed was comfortable. The only think not clean was the curtains, they where also falling off the tracks or broken so I hope they have that on the list to fix or replace. If they get upgrades done I would come back again. The staff are trying and nice and the location is a good one.
Stayed 2 nights in Apr 2025

6/10 Okay

Bruce

Liked: Cleanliness, staff & service
Arrived later in the afternoon to find a line up at the front desk with only one clerk to deal with the people. There were 2 families who were upset with the hotel's facilities and wanting to cancel their reservations and get refunds. From what I could hear the pool was closed and the key card system was not available. When I went to check in, I found out that the hotel is undergoing an upgrade to their keycard system resulting in nobody getting keys to their rooms and requiring the front desk clerk to take the guests to their rooms and letting them in using a master key. Very inconvenient. The hotel itself is older and the room décor is dated being in shades of browns and beiges. The bathrooms however appear to have been updated and were very modern. My first room was large with 2 queen beds. As usual it had all the usual amenities except for an alarm clock. In the morning I found that the showerhead was broken which made rinsing off quite a chore. The staff switched me into another room that had a shower stall rather than a shower/tub combination. The rooms do need a refresh as the sofa bed in my second room was stained and there were a couple of burn marks in the carpeting. The beds however were some of the most comfortable I've slept in and they had nice warm comforters. Breakfast was included and while selection was limited, it did have eggs, sausages, and hash browns. Would I say here again? That depends.
Stayed 2 nights in Apr 2025

8/10 Good

Peiman

Nice place to stay.
Stayed 2 nights in Jul 2022

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great breakfast
Stayed 1 night in Aug 2022

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent staff.
Stayed 2 nights in Aug 2022

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the room was nice and comfortable. I enjoyed my stay.
Stayed 1 night in Aug 2022

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

I would stay there again. Very nice, clean and comfortable.
Stayed 3 nights in Aug 2022

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, comfortable room.
Stayed 1 night in Jul 2022

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, convenient and a wonderful breakfast!
Stayed 4 nights in Jul 2022

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service
Clean rooms and friendly staff.
Stayed 2 nights in Sep 2022

8/10 Good

Nasir, Hoffman Estates

Liked: Cleanliness, amenities, property conditions & facilities
Pleasant open lobby and onsite restaurant
Stayed 1 night in Jun 2022

10/10 Excellent

Félix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, parking and breakfast included
Stayed 4 nights in Aug 2022

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was fantastic and staff very friendly and accommodating
Stayed 2 nights in Jun 2022

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very clean.

10/10 Excellent

Nancy

Clean rooms, and friendly staff
Stayed 2 nights in Aug 2022

10/10 Excellent

GUANG QIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel to live in
Stayed 1 night in Jul 2022

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Had everything we needed
Stayed 1 night in Aug 2022

10/10 Excellent

Novica

Liked: Staff & service, amenities, property conditions & facilities
Great place. Friendly staff.

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close and convenient for the University area.
Stayed 3 nights in Sep 2022