2/10 Terrible
Maura
21 November 2024
Disliked: Staff & service, property conditions & facilities
I recently stayed at Comfort Inn Guelph and unfortunately, my experience was disappointing. Upon arrival, I immediately noticed that the carpet throughout the property was filthy, which gave a poor first impression. The room itself had a distinct moldy smell, which was unsettling and uncomfortable. To make matters worse, the bathroom's toilet didn't flush properly, a significant inconvenience.
For those who suffer from allergies or asthma, I would strongly advise against staying here. The air quality in the room was unbearable, leading to a chronic cough and asthma attacks. I attempted to change rooms, hoping for a better situation, but the conditions in the new room were identical. The heater was extremely noisy, making it impossible to get any restful sleep. When I brought my concerns to the staff, I was told the issues were due to the hotel being old, which, unfortunately, did not provide any reassurance or solutions.
Overall, I cannot recommend this hotel, especially for individuals with respiratory concerns. The lack of cleanliness, poor air quality, and outdated facilities make it unsuitable for a comfortable stay.
Maura
Stayed 3 nights in Nov 2024