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"Nice clean hotel with a great staff. Good location with tons of dining options just a block away. Parking across the street for $12 euro."

"Great location, comfortable and quiet room, lovely staff. Thought breakfast was a bit expensive. "

"High quality rooms, nice shower, parking next to the property, easy virtual check in process, the only slight downside is the soundproofing in the rooms could be slightly better. "

"Very nice property. Close and convenient to airport. Very friendly and helpful staff. Dinner was excellent."

"Very close to the airport and town. Room is very clean and quiet with plenty of outlets and a nice bathroom. "

"Perfect one night stay to visit the Palace of Knossos, which was a short drive away."

"Staying at the Metropole Urban Hotel in Heraklion was a highlight of our trip. This modern, centrally located hotel was immaculate, well-appointed and comfortable. Our room had a small balcony with gorgeous views of the Cathedral of Agios Minas set on a busy city square lined with restaurant terrasses and loaded with happy families, the children having the time of their lives playing football, hide-n-seek and riding scooters throughout the day and evening. Such an idyllic setting! We were within easy walking distance of shopping and popular attractions such as the Venetian Fortress on the water as well as the extraordinary Archaeological Museum. The staff at Metropole Urban were friendly and professional and the room rate was very reasonable, especially considering the extremely abundant and delicious breakfast that came with it. We would stay here again in a heartbeat and highly recommend it to anyone who wants to have a memorable Heraklion experience."

"Very friendly and accommodating staff. Food and room incredible. I want to come back for sure. "

"We traveled as a family: two of us and our 1.5-year-old. The room we stayed in was spacious. The beds were relatively comfortable, and the room was clean and well maintained. The biggest treat was the view. We had a room on the fourth floor with a spectacular view of the bay and the sea beyond. Breakfast was served on the top floor, and the dining area also had a spectacular view of the sea. The breakfast options were some of the best we experienced, including self-made Greek coffee and a self-assembled traditional Cretan meal, a hand juicer to make your own fresh orange juice an loads of other options for food and drinks. In January, the room was a little chilly and slightly humid, and this was an unpleasant combination. But thankfully the heating element worked well enough, and we made it fairly comfortable in the end. The staff were very friendly. There is a small tea/coffee bar on the ground floor which needs to be serviced by the concierge. There is no tea kettle in the room itself! This was probably the only downside for our stay since we would have liked to warm up some of the water for our daughter or had the ability to make tea ourselves. Lastly, there is a laundry business just a few steps away from the hotel. The man who runs the business dropped off our clean laundry at the hotel. So, keep this option in mind as you travel. As a whole, this hotel was excellent. Get a room with a sea view. It is worth it."