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"Staff were very friendly and accommodating Rooms were clean and comfy We had breakfast included which was lovely and a nice selection….we ate in the restaurant in the evening and could not fault it one bit Would definitely stay again if in the area 😊"

"Very good"

"Lovely hotel with history. Staff is friendly and helpful. We have used this hotel several times. We just love it. "

"I had a fabulous trip away for my birthday. This was the 3rd time coming here. The last time was 5 years ago for my 40th so thought I'd replicate it for my 45th. Both were solo trips. The pool is lovely, the massage and facial is booked were amazing and the afternoon tea was fabulous. The only downside was the dinner on my birthday. I'd stipulated it was my birthday on booking and been told they'd do something special for the dinner but other than a few sparkles on the table saying happy birthday it wasn't even acknowledged by any of the wait staff. The female staff couldn't even summon up a smile. (The male was friendlier but still not even a word about my birthday) I wasn't sure expecting much but just to be wished happy birthday would have been nice. 5 years ago I got a plate with petit fours and happy birthday written in chocolate but this time nothing. Had I not made a point of it being a birthday dinner would have been different but I had and been promised something. On the plus side the food was lovely. And the rosé wine was the best I've had in a long time. breakfasts were also good and freshly made with plenty of choice for both continental and cooked. "

"We really enjoyed our stay over the weekend and will definitely come back another time! Such a lovely place, staff were very helpful and friendly."

"Quick overnight stay before morning crossing to France in tunnel. Clean and comfortable. Good bed and bathroom clean. Unusual toiletry scents - Parsley stem and purple Kale? Breakfast was standard buffet and OK. Not too busy at 8am when we visited."

"Speedy check in, good sized and quiet room. Breakfast was excellent and staff were very friendly and helpful. Easy location to walk to all of the local attractions and Canterbury West Train Station."

"Liked the ground floor junior suite which is dog friendly and our dig cannot do stairs. It was comfortable for all of us with plenty of room for the dog. "

"A lovely mini weekend getaway, which I would thoroughly recommend. Greeted in arrival with a glsss of Prosecco and room was ready!! Room was spacious but slightly lacking in storage space. Spa room is lovely but can get overcrowded so maybe not quite as romantic / peaceful as you want. Lack of hanging space (robes) in the Spa. Steam room didn’t feel like a steam room, unfortunately but that’s the only down side. Staff were attentive at all times, polite and made us feel very welcomed! Firepit is a must! Lovely food! Slightly expensive but I guess that’s the going rate for quality service. Would visit again. "