Search Guest Houses in Kim Phát

"Customer service "

"Staff were great, property was lovely but the light shone in the room during the night."

"This was a Business trip and unfortunately i had several meeting which were done on Zoom , but due to the very week internet inside the room i had to have my room door opened and set up a chair near the door. I spoke with staff at the counter but nothing was done about it. "

"Great location and very accommodating staff!"

"Perfect location, fabulous breakfast and service. 5 stars"

"Room is comfortable ad excellent design, ideal for short stays. I would definitely choose to stay at this hotel again - top marks!!"

"Have a high hope for the place but I went from one surprised to another. The staff is friendly. However, the facility need maintenance and remodeling. The air conditioner is old school, it has no remote control, there is only panel control on the wall to adjust the temperature. DO NOT TRUST PICTURE THEY HAVE ON HERE,"

"Even though we kept our food sealed and away or unopened, there were ants, and even saw a worm in our room. They were quick to come to our room to spray the ants, which was appreciated. When we were checking out, we did so with the front desk, and they didn't ask us for any further payment or anything, so we thought that was all settled. A couple days later, our uncle texted us saying that they said we never paid and that he had to pay for all of us. It was a really confusing experience. There were also no pool towels provided and the floats were a bit dirty and deflating. The bidet leaked even when it was not used. I'd say the photos look better than they do in-person. But still a pretty property. "

"Water stopped working first night - pretty bad."