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"We stayed three nights at Taj Mahal Tower Hotel and it was a very enjoyable experience. The location of the hotel opposite Gateway of India was very convenient with shopping and extensive choice of food outlets in the nearby colaba area. The iconic Taj Palace hotel is connected and most public areas are shared by both hotels. The welcome ceremony conducted on check in is very unique and made us feel special. The staff are always friendly and accommodating from the front desk to the housekeeping and food and beverage outlets. The complimentary tour was very informative and it is highly recommended if you have time to complete. A little inconvenience is the lobby is always crowded with visitors not staying at the hotel but overall a very good stay with the usual Taj excellence which makes this hotel great. "

"Trident staff were always helpful. "

"Excellent "

"We were in the annex with a nice room with a big window and a view down the street. Staff were friendly and very helpful. Breakfast in the main hotel was excellent."

"The manager was excellent and quickly sorted my luggage problem after a mix-up at the airport. She went above and beyond to resolve it. I was extremely grateful for her excellent and kind assistance."

"Excellent stay"

"The stay was truly amazing. The staff were so welcoming and always willing to go the extra mile to make the stay enjoyable. I had a problem with my suitcase zip. The hotel sent a man to fix it. Amazing, now no stress about a broken suitcase. The bar is amazing too, well staffed and great selection of drinks. The gym is well equipped. I am into weight training. Certainly didn’t disappoint. The pool at the Oberoi and the Trident were both great too."

"Great property and staff with a good location. Would love to stay again and enjoy the rooftop for sundowners!"

"This has always been my goto hotel in South Mumbai. Quiet, convenient, great service and pleasant rooms. The Niumad (sp?) at the Business Centre was extremely helpful with our need for shipping and packaging of stuff. Till next time. Albeit, some confusion as i has settled full bill the night before, early morning i was asked to settle for an additional breakfast which they had seemed to has an error in their system. I refuses to pay as all bills were settled. Their error. A bit surprising. "