At Serena Khaplu Palace, you can look forward to a free breakfast buffet, a terrace, and a garden. The on-site restaurant offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
Free self parking
A banquet hall, a porter/bellhop, and a front-desk safe
Concierge services, barbecue grills, and meeting rooms
Room features
All guestrooms at Serena Khaplu Palace feature comforts such as air conditioning and bathrobes, in addition to amenities like free WiFi and minibars.
Extra conveniences in all rooms include:
Bathrooms with showers and free toiletries
Flat-screen TVs with cable channels
Languages
English, Urdu
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Free buffet breakfast
1 restaurant
1 bar
Room service available
Coffee/tea in common area(s)
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
Banquet hall
Front-desk safe
Gift shop/newsstand
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Wedding services
Business services
Business center
Meeting rooms
Outdoors
BBQ grill(s)
Garden
Picnic area
Terrace
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Bathrobes
Free toiletries
Private bathroom
Shower
Towels
Entertainment
Cable channels
Flat-screen TV
Food and drink
Minibar
More
Slippers
Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property is also known as
Serena Khaplu Palace Hotel
Serena Palace Hotel
Serena Palace
Serena Khaplu Palace Hotel
Serena Khaplu Palace Khaplu
Serena Khaplu Palace Hotel Khaplu
Frequently asked questions
Is Serena Khaplu Palace pet-friendly?
No, pets are not allowed at this property.
How much is parking at Serena Khaplu Palace?
Self parking is free at this property.
What time is check-in at Serena Khaplu Palace?
Check-in begins at 2 PM.
What time is check-out at Serena Khaplu Palace?
Check-out is at noon.
Where is Serena Khaplu Palace located?
Situated in Khaplu, this hotel is 1.2 mi (1.9 km) from Khaplu Palace and 5.8 mi (9.4 km) from Shyok River.
Serena Khaplu Palace Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 2 reviews" "
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews" "
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews" "
6 - Okay
0
Rating 4 - Poor. 1 out of 2 reviews" "
4 - Poor
1
Rating 2 - Terrible. 0 out of 2 reviews" "
2 - Terrible
0
8.0/10
Cleanliness
8.0/10
Staff & service
7.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
4/10 Poor
junaid
4 July 2021
Disliked: Property conditions & facilities
Too average a hotel to be named as Serena.
There was no one at the reception, when we reached, do had to wait. Then i was given a standard room whereas i had paid for heritage sweet. Buffet was very ordnirary. Cleanliness was below avaerage.overall the only good thing about the hotel was its name Serena.