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"The hotel is absolutely stunning and the staff are the kindest. Our spa treatment was also delightful. Highly recommend this place and we would love to stay there again! "

"We had a great tumrn"

"What a beautiful hotel! The staff was very friendly and helpful. We enjoyed every minute of our stay. "

"Liked the friendly attentive staff, daily breakfast. Pool facility with bar service. Staff always attentive. The neighbourhood music on weekend was a bit loud but not in conteol of Alaya."

"It was incredible, highly recommended "

"We stayed at The Westin Resort Ubud over the Easter long weekend in April 2025 for four nights and had an exceptional experience. This was our first time in Ubud and a return to Bali after 10 years, and we couldn’t have picked a better place. We spent most of our time at the resort and loved every moment. The yoga and fitness sessions with Heri each morning were a great way to start the day. We had deeply relaxing massages at the Heavenly Spa, and the floating breakfast in our pool villa was a highlight. Breakfast overall was amazing—great variety and quality—and the restaurant staff, especially Suchi, were incredibly warm and accommodating. I also attended the barista course, which they kindly customised to focus on latte art for me. A wonderful touch. The front office team were always courteous and helpful. We’re leaving feeling totally recharged and already planning to come back. Highly recommend!"

"Everything its just an amazing place but the staff from the front desk to the restaurant and cleaning(BEST STAFF EVER) in all my traveling to different countries and resorts we will be back "

"Dreamlike property "

"Este resort es excelente los empleados son exactamente amables y gentiles siempre con una sonrisa atendiendo cualquier necesidad,el spa super la comida muy rica los desayunos excelentes todo aqui fue una experiencia muy agradable con ganas de regresar 😍"