See all properties
Save

Umalas Hotel and Residence

4.0 star property
Indulge in an unforgettable getaway where tranquility meets excitement. Enjoy gourmet meals by day and relaxing spa treatments by night.

Choose dates to view prices

Photo gallery for Umalas Hotel and Residence

View from room
Lobby
Front of property
Lobby
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Gym
  • Bar
  • Room service
  • 24/7 front desk
  • Spa
The current price is AED 292
AED 354 total
includes taxes & fees
4 Mar - 5 Mar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, 2 Bedrooms

Superior Room, 2 Bedrooms | Premium bedding, in-room safe, desk, soundproofing

Superior Room, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
  • 60 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | LCD TV

Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

View from property

Turtle Villas Canggu

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
9.4 out of 10, Exceptional, (12)
The price is AED 100
AED 121 total
includes taxes & fees
10 Mar - 11 Mar
Turtle Villas Canggu

About the neighborhood

Map
Jl. Umalas II No. 83, Seminyak, Kerobokan, Bali, 80361

What's nearby

  • Petitenget Temple - 4 min drive
  • Eat Street - 4 min drive
  • Seminyak Square - 4 min drive
  • Desa Potato Head - 5 min drive
  • Seminyak Beach - 11 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 32 min drive

Restaurants

  • ‪Huge Restaurant - ‬15 min walk
  • ‪Nook - ‬10 min walk
  • ‪Just Kitchen - ‬8 min walk
  • ‪Warung Dua Umalas - ‬1 min walk
  • ‪Strawberry Fields - ‬3 min drive

About this property

Umalas Hotel and Residence

Upscale family-friendly hotel near Seminyak Square
Take advantage of a terrace, a coffee shop/cafe, and a garden at Umalas Hotel and Residence. Treat yourself to a manicure/pedicure, Ayurvedic treatments, or a facial at Umalas Wangi Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a free area shuttle, and express check-out
  • Express check-in, free newspapers, and tour/ticket assistance
Room features
All guestrooms at Umalas Hotel and Residence offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like separate sitting areas and separate dining areas.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Rainfall showers, designer toiletries, and tubs or showers
  • HDTVs with premium channels
  • Balconies, separate sitting areas, and separate dining areas

Languages

English, Indonesian, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle up to 3 km
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free beach shuttle
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: IDR 90000 for adults and IDR 45000 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • De Bistro Restaurant
  • Kopi Langit at Rooftop

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Free area shuttle
  • Free cribs/infant beds
  • Kitchenette
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Dining room
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Refrigerator

Outdoor space

  • Balcony

More

  • Desk
  • In-room massage
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Washer and dryer

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 350000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 90000 for adults and IDR 45000 for children
  • Airport shuttle fee: IDR 250000 per vehicle (one way)
  • Rollaway bed fee: IDR 350000.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Umalas
Umalas Hotel
Umalas Hotel Kerobokan
Umalas Kerobokan
Umalas Hotel And Residence Bali/Seminyak
Umalas Hotel Residence
Umalas And Residence Kerobokan
Umalas Hotel and Residence Hotel
Umalas Hotel and Residence Kerobokan
Umalas Hotel and Residence Hotel Kerobokan

Frequently asked questions

Does Umalas Hotel and Residence have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Umalas Hotel and Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking at Umalas Hotel and Residence?

Self parking and valet parking are free at this property.

What time is check-in at Umalas Hotel and Residence?

Check-in begins at 2:00 PM. After-hours check-in is not available.

What time is check-out at Umalas Hotel and Residence?

Check-out is at noon.

Does Umalas Hotel and Residence provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 250000 per vehicle applies.

Where is Umalas Hotel and Residence located?

This family-friendly Kerobokan hotel is located in the entertainment district, within 1 mi (2 km) of Splash Waterpark Bali, Canggu Square, and Finns Recreation Club. Seminyak Beach and Seminyak Square are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Umalas Hotel and Residence Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 42 out of 153 reviews
Rating 8 - Good. 57 out of 153 reviews
Rating 6 - Okay. 32 out of 153 reviews
Rating 4 - Poor. 13 out of 153 reviews
Rating 2 - Terrible. 9 out of 153 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities
The property and WOTIF falsely advertise the property. There was no roof top restaurant, bar or room service. I was given a 2 bedroom apartment. The kitchen had no crockery, cutlery or cleaning equipment and the sink and tap area were not clean. The bathroom had towels that were old, stained, thin, small and of poor quality. There was no soap provided in the bathrooms. The bedrooms were adequate but again, there sheeting and covers were stained and main bed was very hard. There was no air conditioning in the main living areas but had it in the bedroom which was loud. One of the female reception staff was rude and was unhelpful when I needed assistance - she advised me that she was not obligated to help me. I had to go to reception to ask about wifi and internet connection. I was given a password but was unable to connect to the wifi. Overall, I would not recommend Umalas Hotel and Residence and therefore requesting a refund on the property. Could somebody please call me to discuss further as this property was not up to standard. Thankyou, I would appreciate a manager to call and discuss. Thank you kindly.
Stayed 7 nights in Sep 2023

4/10 Poor

Amie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

Stephane

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible
Logement sale, oreillers non lavé de grosses auréoles sur l’oreiller
Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Liked: Staff & service
シャワールームが、非常にカビ臭い。 すぐ水が溜まる。 土地感が、ない人には、あまりオススメしません。 観光地からも離れています。 空港までは、約30分です。
Stayed 2 nights in Dec 2019

10/10 Excellent

Sumiani

Stayed 2 nights in Dec 2019

10/10 Excellent

HK, Sydney, AUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked friendly staff, quick request response service and assistance, tasty Bfast. It will be good if they can top up toiletries daily without guest needing to ask and also put label in front of the food and allergies ingridents or egg/ no egg in food.
Stayed 4 nights in Dec 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad hotel
Room was dirty, dark, floor was sticky
Stayed 3 nights in Oct 2019

8/10 Good

Mirna, Timor Leste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom lugar para familias
Apartamento de bom tamanho, 2 TVs, a cama Queen e uma casal. Kitchenette com microondas, geladeira, mas nenhuma louça, tudo precisa ser pedido ao restaurante do hotel. Piscina de bom tamanho que é possível nadar. Academia com equipamentos básicos. Serviço de ah 2x ao dia p Semyniak. Ótimo custo benefício, lugar tranquilo
Stayed 4 nights in Aug 2019

6/10 Okay

Myra

Liked: Room comfort
Disliked: Staff & service
Not for Recommendation.
In our week's stay, we had to change rooms 3 times. In the first room they put us in, upon walking in, we were impressed by the big size of the rooms, more like an apartment. This was Room 1006. Soon, we discovered we had no hot water, there was a leak under the basin and the light outside the bedroom would not turn off. We also had no pool view which was our request when making the booking. The next day, we were moved to room No. 2017. Still no direct pool view. The air conditioner in the room leaked and had wet most of our clothes in the wardrobe directly under the air conditioner! To fix the air conditioner, the maintenance guy just put a plastic container to catch the drips and it made an awful dripping sound, in which it would have been very disturbing to try and sleep with. The bathroom light was very dim, so as a solution, they put up a fluorescent light, which straight away fell & hurt my wifes hand when she caught it. Apparently, they had it just balancing on a loose screw!!!! (so dangerous). The air conditioner in the lounge room also needed fixing but instead they made it very noisy! Tiles were missing from the pool. Wi-fi was very bad. No hairdryer supplied unless requested and you had to pay for a deposit. The fixed shower head is only good for short people. After every shower, the bathroom floor would get flooded. Water also was leaking from the ceiling one evening. There was no plug in the basin in the bathroom, leaving a huge hole in the drain.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Nice stay in a calm area
Well priced hotel with very nice staff
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Awesome area to stay in Bali...
Awesome area to stay in Bali... The Umalas area still has the old Bali feel... The hotel has friendly service and in its day, would have been a beautiful hotel, but sadly it hasn’t been very well maintained... It’s a little run down and has Ann old fashioned look and feel... It really needs a little makeover and to be restored to its former glory... The deck around the pool is dangerous and desperately need replacing! The AC’s were extremely noisy! linen and towels altho clean, were old and tied... The wifi was impossible to login too and not worth using... if they fix these few things it would be a great place to stay!
Stayed 6 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
lenzuola ed asciugamani tutte con tante macchie gialle
Stayed 6 nights in Feb 2019

2/10 Terrible

A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋が広くて安いので、値段相応といえばそうなるのですが、古い汚い。エクスペディアであると書かれているものがない。例えば、ドライヤー、ランドリー設備。スリッパもなかった。朝ごはんがまずい。掃除が行き届いていない点が、何より残念。
Stayed 4 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Nice hotel staff & good food, poor room quality
The staff was extremely friendly and nice, and the food at the hotel restaurant is really good. But the actual room wasn’t as great. My bathroom was clean, but it didn’t look the best. The WiFi dropped repeatedly. And there was construction outside my room, which made it difficult to just relax in the room when I wanted a break from sightseeing. There were also a number of appliances that malfunctioned during my stay, including the TV and the safe. The price was cheap, so it’s a good option if you’re low on cash. But I wouldn’t stay here again, if I have a chance to return to Bali.
Stayed 8 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrazl gelegen restaurant op het dak prijs kwaliteit heel goed
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

E

Liked: Staff & service, room comfort
Location a bit far from beach and shops, staff friendly, toilets are old n need a rewamp. Best is the breakfast n pool
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

ルーフトップレストランがおすすめ
ルーフトップレストランが美味しくて安い、２度もランチで利用しました！ でも同じレストランなのに、朝食はイマイチでした
Stayed 2 nights in Aug 2018

2/10 Terrible

Gilbert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is falling apart, obviously filthy
Handuk yang sudah tidak layak untuk dipakai dengan warna yang sudah kotor dan lusuh lebih layak disebut bath rug, toilet yg kotor,bed sheet dengan noda dimana2 dan berlubang,duty manager dan reception yang tidak sigap dengan menanggapi hal tsb
Stayed 1 night in Jun 2018

8/10 Good

osman

Liked: Staff & service
اقامة مقبوله .
اقامة مقبوله . الفندق موقعه في منطقة هادئة وبعيد عن الخدمات والشاطئ .
Stayed 4 nights in Jun 2018

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Umalas paradis
Juste beaucoup trop de bruit lors de réception de cars scolaires, hormis cela hôtel tres calme.
Stayed 13 nights in May 2018

6/10 Okay

Rossco, Adelaide

Liked: Staff & service
Disliked: Property conditions & facilities
Some highs but one major low.
We stayed at Umalas Hotel and Residence for three weeks and found it to be mostly a positive experience. The high points would be the excellent staff, all very friendly and willing to help out in any way they can. The low point would be it's a bit old and tired and it also has just about the worst Wi-Fi internet connection we have ever tried to use, slow, unsecure and it either drops out constantly or doesn't connect up at all, it's truly dreadful and if you want or need Wi-Fi in a hotel, well do not come here, just straight away look elsewhere, it's really not up to scratch. Arriving late one night the reception desk arranged a welcome drink for us while we filled in the paperwork, it's pretty standard stuff in Asia but still a nice touch. The rooms themselves, or a least our one bedroom room on the first floor was decidedly odd in layout and equipment. There is a small kitchenette in the living space, it has a microwave and fridge but there is nothing much in they way of cooking or eating utensils, the front desk staff will provide anything you ask for though, like plates, bowls, tea-towels etc. Also in the living space is a lounge and a TV and that's where it starts to get weird. The TV is mounted onto a wall and the lounge is sitting under it but a right angles, you can't actually sit on the lounge and watch the television unless you do as we did and drag the lounge across the room and push it up against the wall facing the TV. The other really odd, (or just plain bad,) d
Stayed 18 nights in Mar 2018

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel accueillant
Les chambres sont spacieuses et propres, même si les salles de bain pourraient être rénovées. La piscine est super, le personnel vraiment très aimable. On ne capte pas bien la wifi dans les chambres.
Stayed 7 nights in Apr 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Emma, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel with gorgeous pool area, great rooftop
Better than expected! This hotel deserves a better rating than it currently has. The staff were super friendly, great pool. Breakfast okay
Stayed 3 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Fint ophold til prisen
Pænt hotel, men lidt slidt, kunne godt trænge til en renovering
Stayed 1 night in Jul 2017