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The Kayseri Loft Hotel

Family-friendly slopeside fun with snow tubing

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Kayseri Loft Hotel

Lobby
Indoor pool, open 8:00 AM to 10:30 PM, free cabanas, sun loungers
Premium bedding, memory foam beds, minibar, laptop workspace
Garden
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Spa
  • Room service
  • Air conditioning
The price is AED 197
AED 220 total
includes taxes & fees
9 Dec - 10 Dec

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Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Deluxe Room - Mimarsinan&Talas Package

Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Room - Mimarsinan&Talas Package

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 40 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 2 Large Twin Beds

View all photos for Deluxe Family Room Mountain View

Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Family Room Mountain View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 40 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

Deluxe Apart Room - SKI SHUTTLE PACKAGE

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Mini-fridge
  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed OR 2 Twin Beds, 1 Large Twin Sofa Bed and 2 Twin Murphy Beds

View all photos for Deluxe Suite Room Mountain View

Deluxe Suite Room Mountain View | Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Suite Room Mountain View

Highlights

Terrace
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 120 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Large Twin Bed

View all photos for Deluxe Room - Wild Horses Package

Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Room - Wild Horses Package

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 40 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Murphy Bed

View all photos for Deluxe Suite - ROMANCE PACKAGE

Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Suite - ROMANCE PACKAGE

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 120 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Sofa Beds and 1 Twin Murphy Bed

View all photos for Deluxe Room - City & Local Cuisine Package

Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Room - City & Local Cuisine Package

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 40 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Murphy Bed and 2 Large Twin Beds

View all photos for Deluxe Family Room - SKI PACKAGE

Shower, free toiletries, hair dryer, slippers

Deluxe Family Room - SKI PACKAGE

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
  • 40 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Murphy Bed OR 4 Twin Beds and 2 Twin Murphy Beds

View all photos for Deluxe Room - SKI PACKAGE

Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Room - SKI PACKAGE

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed OR 1 Queen Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Deluxe Suite Room - SKI PACKAGE

Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Suite Room - SKI PACKAGE

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 120 sq m
  • Mountain view
  • Sleeps 5
  • 1 Double Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Deluxe Room - Cappadocia Package

Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Room - Cappadocia Package

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 40 sq m
  • Mountain view
  • Sleeps 5
  • 1 Double Bed, 1 Twin Murphy Bed and 2 Large Twin Beds

View all photos for Presidental Suite Room with Jacuzzi

Premium bedding, memory foam beds, minibar, laptop workspace

Presidental Suite Room with Jacuzzi

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
Pillow menu
  • 120 sq m
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

Deluxe Family Room - SKI SHUTTLE PACKAGE

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Murphy Bed OR 4 Twin Beds and 2 Twin Murphy Beds

View all photos for Junior Suite Room with Mountain View

40-cm LED TV with satellite channels, TV, table tennis

Junior Suite Room with Mountain View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Deluxe Double/Twin Room Mountain View

Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Double/Twin Room Mountain View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Sofa Bed and 1 Twin Murphy Bed OR 2 Twin Beds, 1 Twin Sofa Bed and 1 Twin Murphy Bed

Deluxe Room - SKI SHUTTLE PACKAGE

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
  • Sleeps 4
  • 2 Large Twin Beds, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed OR 1 Queen Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Deluxe Apart Room - SKI PACKAGE

Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Apart Room - SKI PACKAGE

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed OR 2 Twin Beds, 1 Large Twin Sofa Bed and 2 Twin Murphy Beds

Deluxe Suite Room - SKI SHUTTLE PACKAGE

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Mini-fridge
  • Sleeps 5
  • 1 Double Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Deluxe Double/Twin Apart Mountain View

Deluxe Double/Twin Apart Mountain View | Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Double/Twin Apart Mountain View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed OR 2 Twin Beds, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed

Similar properties

Exterior

Novotel Kayseri

Pet friendly
Parking included
Free WiFi
Restaurant
8.6 out of 10, Excellent, (485)
The price is AED 231
AED 258 total
includes taxes & fees
6 Dec - 7 Dec
Novotel Kayseri

About the neighborhood

Map
Germir Mahallesi, Sivas Caddesi, 1777. Sokak No:39, Melikgazi, Kayseri, Kayseri, 38030

What's nearby

  • University of Erciyes - 4 min drive - 3.0 km
  • Kayseri Castle - 6 min drive - 6.1 km
  • Hunat Hatun Mosque - 6 min drive - 6.2 km
  • Meydan Camii - 6 min drive - 6.9 km
  • Ali Dagi Underground City - 12 min drive - 10.5 km

Getting around

  • Kayseri Station - 7 min drive
  • Kayseri (ASR-Erkilet Intl.) - 12 min drive

Restaurants

  • ‪Doğan Kebap 'Doğu Terminali/Kayseri' - ‬8 min walk
  • ‪Selim Sahin Perde Ve Ev Tekstili - ‬20 min walk
  • ‪Germir Bağları - ‬7 min walk
  • ‪Kayseri Bağdat Pöç&Tandır - ‬2 min drive
  • ‪Dedikodu Cafe - ‬4 min walk

About this property

The Kayseri Loft Hotel

Family-friendly hotel near Kayseri Castle
Located close to City and Mimar Sinan Museum, The Kayseri Loft Hotel provides a grocery/convenience store, a rooftop terrace, and shopping on site. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski privileges. Indulge in a Swedish massage, a facial, and a body scrub at the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and al fresco dining. Enjoy onsite activities like snow tubing and hiking/biking. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • An indoor pool with free cabanas and sun loungers
  • Free self parking, valet parking, and extended parking
  • Buffet breakfast (surcharge), bike rentals, and an area shuttle
  • An electric car charging station, express check-out, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 85 rooms have comforts such as free international calls and premium bedding, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces.
Other amenities include:
  • Memory foam beds and extra futons (surcharge)
  • Showers, free toiletries, and hair dryers
  • 40-cm LED TVs with premium channels
  • Wardrobes/closets, balconies, and LED light bulbs

Languages

English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Free uncovered extended parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Area shuttle (surcharge) up to 30 kilometers
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: TRY 249-449 for adults and TRY 179-379 for children
  • 2 restaurants and 1 coffee shop/cafe
  • Room service available

Restaurants on site

  • The Black Lounge
  • The Roof Restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Evening entertainment
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Private picnics
  • Sauna
  • Shopping
  • Snow tubing
  • Table tennis

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Grocery/convenience store
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski privileges (optional)
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (2142 square feet)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • In-room accessibility
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Games
  • Romance packages available
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Extra futon mattress (surcharge)
  • Heating
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-cm LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Free international calls
  • Free long-distance calls
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TRY 249 to 449 for adults, and TRY 179 to 379 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Futon bed fee: TRY 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
Tax ID - 0490365401
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests may be permitted to bring a pet (birds or cats only) with advance notice. Dogs are not permitted.
Property Registration Number 2022-38-0002

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is not required for transportation to and from this property
Guests under 3 years old are not allowed in the swimming pool or spa tub, and guests under 15 years old are only allowed in the swimming pool and spa tub with adult supervision
Guests under 3 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision

Property is also known as

The Kayseri Loft Hotel Hotel
The Kayseri Loft Hotel Kayseri
The Kayseri Loft Hotel Hotel Kayseri

Frequently asked questions

Does The Kayseri Loft Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:30 PM.

Is The Kayseri Loft Hotel pet-friendly?

Yes, cats are allowed at this property.

How much is parking at The Kayseri Loft Hotel?

Self parking and valet parking are free at this property.

What time is check-in at The Kayseri Loft Hotel?

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Kayseri Loft Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Kayseri Loft Hotel located?

Located in the mountains, this ski-in/ski-out hotel in Melikgazi is within 6 mi (10 km) of Kayseri Castle and City and Mimar Sinan Museum and close to winter sports such as cross-country skiing and skiing lessons.

The Kayseri Loft Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 201 out of 371 reviews" "
Rating 8 - Good. 109 out of 371 reviews" "
Rating 6 - Okay. 29 out of 371 reviews" "
Rating 4 - Poor. 16 out of 371 reviews" "
Rating 2 - Terrible. 16 out of 371 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Suzanne

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Angel, Garnet Valley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay close to Kayseri airport. Staff was friendly and quick to check us in. Room was good for our family of 5. However. AC was only available in the main room and not in the inside bedroom. AC was pretty weak even at the highest setting I don’t think it will be sufficient for summer stay.
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not coming back -- which is a pity
A sad experience to be back after half a year and to see how much the place has been run down in the intervening months. It is one of those hotels where clearly a lot of funds were put in initially only to be neglected afterwards. The place is kept very clean, which is good, but the faucets are wobbly and loose, the toilet roll holder is about to drop out of its screwholes, only a selection of lightbulbs seem to function, rain enters in through doors and skylights, and so on, and so forth. But really, all of this is forgivable and forgettable. The real news is that the restaurant no longer serves beer and wine. The top floor used to be a lively and welcoming place after a long day of work. It's now silent as the grave. For me this is a dealbreaker: I want to have a beer or a glass of wine with my food. Nothing excessive, of course. But whether it is a result of encroaching fundamentalism or just the same disengagement as the neglect of the rooms, it is not acceptable to drink tepid water or fruit juice with my steak or Turkish hors d'oeuvres. I will have to find another place when staying in Kayseri. Which is a pity.
Stayed 3 nights in Sep 2023

8/10 Good

Laghrissi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Qamar

Stayed 1 night in Jul 2023

8/10 Good

NIKOLAI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view on a mounting.
Nice and clean rooms in this hotel. Will stay again in the next time.
Stayed 1 night in Jul 2023

6/10 Okay

Mohamad kenan

Stayed 1 night in Mar 2023

8/10 Good

vlad

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option
Breakfast and dinner were so good. The only drawback was some technical failures. 9/10
Stayed 4 nights in Jan 2023

10/10 Excellent

Daria

Stayed 2 nights in Jan 2023

10/10 Excellent

Syed Abbas R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very enjoyable experience
Have a wonderful stay at this hotel. Rooms are big, spacious and service friendly and excellent. Breakfast is good and location is perfect if you wish to hire a car for stay in kayseri. Shall recommend and stay again when visit Kayseri.
Stayed 2 nights in Jul 2022

8/10 Good

Valerii

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Jacques

Stayed 1 night in Jul 2022

10/10 Excellent

Feyzan

Stayed 4 nights in Apr 2022

10/10 Excellent

Frank

Stayed 1 night in Mar 2022

10/10 Excellent

Adam, Yuzhno Sakhalin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant, staff and indoor pool in winter although water could be 2 deg warmer
Stayed 4 nights in Mar 2022

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and people 👌
Was amazing time. Great people, very professional.
Stayed 2 nights in Dec 2021

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place with great restaurant and service
Very nice rooms. The customer service was excellent. And the restaurant had very tasty entrees.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kayseri'de en iyisi
Odalar konforlu. İç tasarımı hoş. Spa bölümü tek kelimeyle harika. Yemekler lezzetli. Çalışanlar kibar ve güler yüzlü. Tavsiye ederim.
Stayed 2 nights in Nov 2021

6/10 Okay

Gaurav

Stayed 1 night in Nov 2021

8/10 Good

Ali

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Ibrahim, Laval

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Water comes out of the shower because of a blockage inside the shower The pillows were so hard we couldn't sleep There is not enough lighting in the rooms From the moment I sat on the bed my body started feeling sensitive I think this hotel allows animals inside
Stayed 1 night in Aug 2021

8/10 Good

Marya

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Pleasant
The overall experience was good. The check in was quick and easy. reception staff were great. The only negative thing was the cleaning service, They haven’t change bedsheets for the entire 9 days of our stay.
Stayed 9 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was hands down one of the best hotel me and my family stayed at. Everything from the Room to amenities to staff were Excellent, it's 5 mins walk to Tram and a nice restaurant. The daily breakfast had numerous choice of items. The Owner & Staff were super-friendly and made our stay very pleasant. This will be my Go-to hotel if I am ever in Kayseri again!!!
Stayed 1 night in Aug 2021

10/10 Excellent

MUHAMMAD

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021