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"This hotel is so wonderful and the staff are genuinely so helpful and lovely to interact with. The breakfast and the dinner were phenomenal and shouldn’t be missed. The private open air bath is a fantastic option for people with tattoos. "

"Fast responses to questions. Able to add extra onsen sessions. Had dinner and breakfast with were both excellent and plentiful. "

"Beautiful hotel, exceptional breakfast buffet, nice kaiseki dinner, loved the private onsen"

"This was my favorite hotel during my Japan trip. The rooms were spacious and the staff was incredibly kind and helpful. The resort and the grounds are beautiful! I would stay here again in a heartbeat."

"Very close to Gora Station, accomodating and helpful staff. Evening dessert and drinks topped it all. Highly recommended."

"Family of 4 ( 2 young kids). Great location from the train station. Staff were friendly. The onsen (public and private) was fantastic. Beds were comfortable."

"We enjoyed our stay in this hotel/ryokan, it has clean and spacious room with private onsen. There is a Family Mart right beside it which is great. The other dining options nearby are about 20min walk away, so it will be better to drive. The hotel does offer dinner at it's restaurant but you need to reserve before 7pm the day before you want to dine there. We took the option with breakfast which is the usual Japanese spread with seasonal fish. Will stay here again for sure."

"Very good location 10 minutes walk to the train station and plentiful shops and restaurants nearby. Excellent facilities in the room and good choice of food for breakfast. "

"Loved the shuttle service to/from train station, location, superior room and friendliness of all staff. Check-in process was excellent."