Ryokan Matsumuraya

2.5 star property
Ryokan in Kawagoe with a restaurant and a hot tub

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Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Breakfast available
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 9 of 9 rooms

Superior Room, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Daily housekeeping
Desk
  • 12 sq m
  • Sleeps 2
  • 2 Twin Futons

Business Room, Japanese Futon, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Daily housekeeping
Desk
  • 7 sq m
  • Sleeps 1
  • 1 Twin Futon

Standard Room, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Daily housekeeping
Desk
  • 12 sq m
  • Sleeps 2
  • 2 Twin Futons

Superior Room, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Daily housekeeping
Desk
  • 13 sq m
  • Sleeps 3
  • 3 Twin Futons

Superior Room, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Daily housekeeping
Desk
  • 16 sq m
  • Sleeps 3
  • 3 Twin Futons

Family Room, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Daily housekeeping
Desk
  • 21 sq m
  • Sleeps 5
  • 5 Twin Futons

Standard Room, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Daily housekeeping
Desk
  • 14.50 sq m
  • Sleeps 3
  • 3 Twin Futons

Family Room, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Daily housekeeping
Desk
  • 25.5 sq m
  • Sleeps 6
  • 6 Twin Futons

Standard Room, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Daily housekeeping
Desk
  • 13 sq m
  • Sleeps 3
  • 3 Twin Futons

Similar properties

About the neighborhood

Map
1-1-11 Moto-machi, Kawagoe, Saitama, 350-0062

What's nearby

  • Time Bell Tower - 3 min walk
  • Candy Alley - 6 min walk
  • Kawagoe City Museum - 7 min walk
  • Kawagoe Hikawa Shrine - 7 min walk
  • Kawagoe Castle - 8 min walk

Getting around

  • Kawagoeshi station - 5 min drive
  • Haneda Airport (HND) - 104 min drive

Restaurants

  • ‪スターバックス - ‬3 min walk
  • ‪小江戸おさつ庵 - ‬2 min walk
  • ‪あぶり珈琲 - ‬2 min walk
  • ‪手打ちそば 百丈 - ‬1 min walk
  • ‪BurgerCafe honohono - ‬1 min walk

About this property

Ryokan Matsumuraya

Ryokan in the city center
Take advantage of an indoor public bath (no minerals), a Japanese garden, and laundry facilities at Ryokan Matsumuraya. For some rest and relaxation, visit the hot tub. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks at this ryokan include:
  • Free self parking
  • Full breakfast (surcharge), bike rentals, and luggage storage
  • Free newspapers and meeting rooms
  • Guest reviews give good marks for the overall condition
Room features
All guestrooms at Ryokan Matsumuraya offer comforts such as air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Daily housekeeping and desks

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–9 AM: JPY 1500 for adults and JPY 1500 for children
  • 1 restaurant
  • Hosted evening meal available daily for a fee of JPY 3000

Things to do

  • Bicycle rentals
  • Hot tub

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms

Outdoors

  • Japanese garden

Spa

  • Indoor public bath (no minerals)
  • Yukata (Japanese robe)

More

  • Designated smoking areas (fines apply)
  • Genkan (entryway)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Towels

Entertainment

  • Flat-screen TV

More

  • Desk
  • Tatami (woven mat floors)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 3 PM - 9 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 1500 for adults and JPY 1500 for children
  • Hosted evening meal: JPY 3000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts cash
Cashless transactions are available

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Ryokan Matsumuraya Saitama
Matsumuraya Saitama
Matsumuraya
Ryokan Matsumuraya Kawagoe
Matsumuraya Kawagoe
Ryokan Matsumuraya Ryokan
Ryokan Matsumuraya Kawagoe
Ryokan Matsumuraya Ryokan Kawagoe

Frequently asked questions

Is Ryokan Matsumuraya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ryokan Matsumuraya?

Self parking is free at this property.

What time is check-in at Ryokan Matsumuraya?

Check-in start time: 3 PM; Check-in end time: 9 PM.

What time is check-out at Ryokan Matsumuraya?

Check-out is at 11 AM.

Where is Ryokan Matsumuraya located?

Located in the heart of Kawagoe, this ryokan is steps from Warehouse District, Time Bell Tower, and Ranzan Memorial Art Museum. Kawagoe Matsuri Kaikan and Candy Alley are also within 10 minutes. Kawagoeshi station is 20 minutes by foot and Kawagoe Train Station is 28 minutes.

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Ryokan Matsumuraya Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 41 out of 91 reviews
Rating 8 - Good. 34 out of 91 reviews
Rating 6 - Okay. 11 out of 91 reviews
Rating 4 - Poor. 3 out of 91 reviews
Rating 2 - Terrible. 2 out of 91 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Suk Jun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Hon wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

たつや

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
トイレと洗面まで共用でしかも小スペースなので利用しにくい。
Stayed 1 night in Sep 2022

6/10 Okay

まりこ

Disliked: Property conditions & facilities
人によって良し悪しが分かれそうですが、私的には寝るだけなのありかな…って思います。
Stayed 2 nights in May 2022

10/10 Excellent

Julie

Stayed 1 night in May 2022

6/10 Okay

???

Liked: Cleanliness, staff & service
川越駅から遠いのに、駅から近いホテルとしてあげられていました。本川越駅周辺を中心地と見立てて、そこから近い旅館であることを分かるようにした方が良いです。
Stayed 1 night in May 2022

8/10 Good

ススム

Liked: Cleanliness
そこそこ、いい感じでした
Stayed 1 night in Dec 2021

10/10 Excellent

Teri, Aiea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very clean accommodations. This ryokan is just around the corner from the famous bell tower, beautiful warehouse (shopping) area and candy alley. The bath is not in your room, but you reserve your time, so it’s private. The breakfast was extraordinary!
Stayed 1 night in Nov 2021

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ゆっくり休めました
家庭的な雰囲気で昼間はにぎやかな観光地らしいですが夜は寝静まって静かなところです。お風呂と洗面所は部屋になく共同ですが広いので使いやすいと思いました。今度は観光に行ってサツマイモスティクを食べたいです。
Stayed 1 night in Nov 2021

8/10 Good

SHIGENOBU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お勧めの宿
建物自体は年季の入ったものだったが、内装はリニューアルされており、比較的快適に過ごせました。 また、部屋も綺麗で、宿の人も親切でした。 ただ、強いて言うならトイレの扉が内開きだったので、トイレから出るのがちょっと辛かった。
Stayed 2 nights in Jul 2021

10/10 Excellent

SEUNGHYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
本当に良かったんです。 また、泊まりたいです。 宜しくお願い致します。
Stayed 1 night in Apr 2021

10/10 Excellent

MASAKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔、快適な旅館
リノベーションされていて、清潔感があり、スタッフの方も親切でした。 アメニティも各所にあり、不便がありません。お茶、紅茶、コーヒー、クッキー、歯ブラシセット、タオル、バスタオル、寝巻き、シェーバー、シャワーキャップ、洗顔料、化粧水など。 コロナ禍中は共用のお風呂も順番予約制なので、ゆったり入れて快適でした。 また利用したいです。
Stayed 1 night in Dec 2020

10/10 Excellent

NOZOMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2020

10/10 Excellent

kairi, 東京

Liked: Cleanliness, staff & service
タイミングが良かったのか貸切状態で悠々と過ごすことができました。食事も美味しく、スタッフの方もよくしてくださいました。ありがとうございました!
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
シンプルな民宿。海外からの旅行者向にオススメ
Stayed 1 night in Feb 2020

8/10 Good

Yo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
食事先を教えて頂きました。 お風呂も快適です。
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの雰囲気もよく、気が利いててすごく良かった。食事も美味しかった。
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2020

8/10 Good

YaLing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很方便的地點。
地點不錯,到各個景點都蠻近的。
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
旅館に対する概念が完全に崩れました
先ず驚いたのが、朝食は8時か8時半からということ そんなこと何も聞いてないし、仕事に行くため 8時にはチェックアウトしたいので食べれない 何のための旅館で朝食付きなのかわからない そんなことならここには来ていない 部屋はバスもトイレもないし冷蔵庫も無い おまけに洗面所もなく外にある共同のものなので 水を汲むにも歯を磨くにも部屋から出ないとだめ TVも小さいし布団も薄っぺらい 共同風呂も普通に家庭用のものでサイトの写真とは全く違う 完全に1泊3千円の連れ込み宿という感じ こんな部屋に寝るのかと思うと情けなくて涙が出そう 他にも、 部屋が狭い、暗い、草履が気持ち悪い シェービングフォームがない 風呂が7時からというのも遅すぎる 部屋の畳の色が写真と違う(イ草ではない) 部屋の窓も2面無いし写真とは全然違う 兎に角、誇大広告もいいところなので これは何とか是正してもらわないと困るし あまりにも酷いのでぶっちぎりでコスパ最低最悪の宿 騙された方が悪いのか Hotels.comを信用したのが間違いだったのか 他の旅行サイトも調べた方がいいという教訓にすべきか こんな旅館に泊まったことが無かったので 旅館に対する概念が完全に崩れました こういうところもあるんですね 旅館での楽しみは、お風呂と食事なのに お風呂は写真とは全然違って普通の家の風呂 朝食は8時か8時半ということを到着時に聞いたが 8時にはチェックアウトしたいので食べれなかった そんな遅い時間だとはどこにも書いてなかったし 朝食抜きで一日過ごす羽目になり体調も最悪 何のための旅館で朝食付きなのかわからない 部屋も酷いしそんなことならここには来ていない 是正してもらわないと今後も被害者が出るので もっとちゃんと確認して正確な表示をすることと 今回の朝食付きプランの代金返金を求めたいです。
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort
朝食は美味しいが
朝食は非常に美味しく、大変満足の行くものでした。また、小江戸近辺には他にあまり宿がない中、観光に最適の立地でとても便利でした。一方で、共有のお風呂場が小さかったり、トイレも共用であったり、観光地であることを差し引いても価格相当のグレードには感じられませんでした。
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
観光地の近くに宿があるので、散策するのに便利です。 お部屋も清潔感があり、気持ちよく過ごすことができました。ただ、 扉の開閉音が大きく音がして、そこだけが気になりました。 朝食も美味しく頂きましたが、もう少し早い時間に食事ができたらよかったなと思います。
Stayed 1 night in Jan 2020