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"房間比較大，空間足夠，地點方便，近車站。會再次選用。"

"Room I stayed had beautiful view of ski resort, but it was very quiet, also how they arranged the bathroom and toilet and wash basins was very nice to shared by two persons and with privacy. Also hotel offered very nice public bath, which I would like to recommand very highly. However, choice of food could of been wider, but all and all this place was alot better located and offed better food than other hotels I stayed at Karuizawa before."

"Close to JR station and outlet mall. "

"The staff were very attentive in the quiet period of January. Not many people in the hotel. Room is spacious for a family of 4 (including 1 teenager and one adult children)."

"Clean Nice staffs "

"Clean modern hotel with its own personal bath in the room. Sadly the customers do not wear clothes and are naked in the communal bath and not modest . The bath in the room provides a very good alternative. We did not have time to enjoy the breakfast, but it seemed pretty lavish. I would strongly recommend this hotel."

"Surprisingly great value for the price. Great family friendly facility."

"A deluxe and elegant hotel, with free shuttle between hotel and station. All staff are friendly and helpful, esp. those drivers. The restaurant is excellent. "