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"I always have a pleasant stay at Hotel Okura, no matter the location. The staff are consistently professional, polite, and genuinely helpful. The breakfast buffet offers a wide variety of fresh, high-quality options, and the on-site restaurant is both convenient and delicious. I was especially impressed by Marek, an English-speaking staff member who went above and beyond to assist us with our luggage transportation. We’ve used this service at other hotels, but Hotel Okura truly stands out. All we had to do was bring our luggage downstairs—Marek took care of everything. In fact, if we had asked, they would have picked up the luggage directly from our room. The level of service was exceptional."

"Great central location, clean, luxurious feel, a wonderful spa, very friendly staff."

"Wonderful hotel and staff. Best location right across from shopping mall and the biggest transit hub in Fukuoka. "

"Great location and the room is of a good size. Bed is very comfortable and the washer/dryer in the room is very convenient. "

"I liked staying at this hotel. Walking distance to Hakata station. Room was spacious. I wish they have more snacks at lounge since i was staying at a room that i could use lounge area. "

"Exceeded with our expection. Staff very helpfull."

"Great hotel in Tenjin. Staff were very nice, breakfast very good and location perfect to the train station. We enjoyed our stay. "

"Staffs are friendly and helpful."

"Very covenient. "