See all properties
Save

Hotel New Otani Hakata

4.0 star property
Relax in style near Canal City Hakata’s bustling streets. Enjoy easy access to public transit and let the hotel's helpful staff take care of your every need.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel New Otani Hakata

Exterior
Property entrance
Property entrance
Indoor wedding
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • Air conditioning
The price is AED 453
AED 573 total
includes taxes & fees
20 Feb - 21 Feb

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 54 of 54 rooms

View all photos for Moderate Double Room Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room Smoking - Breakfast Included

Highlights

Air conditioning
Refrigerator
Private bathroom
Bidet
Shower/tub combination
Hair dryer
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Japanese Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Bidet
Hair dryer
Bathrobes
Shower/tub combination
Private bathroom
Electric kettle
  • 79 sq m
  • Sleeps 8
  • 4 Twin Futons

View all photos for Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

Highlights

Air conditioning
Refrigerator
Private bathroom
Bidet
Shower/tub combination
Hair dryer
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double Room, Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Smoking - Breakfast Included

Highlights

Air conditioning
Refrigerator
Bidet
Hair dryer
Bathrobes
Shower/tub combination
Private bathroom
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Twin with Extra Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin with Extra Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Private bathroom
Bidet
Shower/tub combination
Hair dryer
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Double Room, Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Non Smoking - Breakfast Included

Highlights

Air conditioning
Refrigerator
Bidet
Hair dryer
Bathrobes
Shower/tub combination
Private bathroom
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Bidet
Hair dryer
Bathrobes
Shower/tub combination
Private bathroom
Electric kettle
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Connecting Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Connecting Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Bidet
Hair dryer
2 bathrooms
Shower/tub combination
Private bathroom
  • 60 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Executive Double Room, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Smoking

Highlights

Air conditioning
Refrigerator
Bidet
Hair dryer
Bathrobes
Shower/tub combination
Private bathroom
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Semi Double Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Semi Double Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Refrigerator
Private bathroom
Bidet
Shower/tub combination
Hair dryer
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Executive Twin Room Smoking - Breakfast included

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room Smoking - Breakfast included

Highlights

Air conditioning
Refrigerator
Bidet
Hair dryer
Bathrobes
Shower/tub combination
Private bathroom
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Refrigerator
Bidet
Hair dryer
Bathrobes
Shower/tub combination
Private bathroom
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Private bathroom
Bidet
Shower/tub combination
Hair dryer
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

Highlights

Air conditioning
Refrigerator
Private bathroom
Bidet
Shower/tub combination
Hair dryer
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Twin Room (Breakfast Included)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room (Breakfast Included)

Highlights

Air conditioning
Refrigerator
Bidet
Hair dryer
Bathrobes
Shower/tub combination
Private bathroom
Electric kettle
  • 53 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin, Smoking

Highlights

Air conditioning
Refrigerator
Private bathroom
Bidet
Shower/tub combination
Hair dryer
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Breakfast Included)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking (Breakfast Included)

Highlights

Air conditioning
Refrigerator
Bidet
Hair dryer
Bathrobes
Shower/tub combination
Private bathroom
Electric kettle
  • 53 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Single or Moderate Twin (Single Use), Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use), Non Smoking

Highlights

Air conditioning
Refrigerator
Private bathroom
Bidet
Shower/tub combination
Hair dryer
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Executive Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Bidet
Hair dryer
Bathrobes
Shower/tub combination
Private bathroom
Electric kettle
  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Single or Moderate Twin (Single Use), Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use), Smoking

Highlights

Air conditioning
Refrigerator
Private bathroom
Bidet
Shower/tub combination
Hair dryer
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Moderate Twin, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin, Non Smoking

Highlights

Air conditioning
Refrigerator
Private bathroom
Bidet
Shower/tub combination
Hair dryer
Electric kettle
Cable/satellite channels
  • 26.0 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Corner Suite Double Room

Corner Suite Double Room | In-room safe, desk, iron/ironing board, free WiFi

Corner Suite Double Room

Highlights

Air conditioning
Refrigerator
Separate bedroom
Bidet
Hair dryer
Bathrobes
Shower/tub combination
Private bathroom
  • 60 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Japanese Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Japanese Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Refrigerator
Bidet
Hair dryer
Bathrobes
Shower/tub combination
Private bathroom
Electric kettle
  • 79 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Moderate Double Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Refrigerator
Private bathroom
Bidet
Shower/tub combination
Hair dryer
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double Room, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room, Smoking

Highlights

Air conditioning
Refrigerator
Private bathroom
Bidet
Shower/tub combination
Hair dryer
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Semi Double Room Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Semi Double Room Non Smoking

Highlights

Air conditioning
Refrigerator
Private bathroom
Bidet
Shower/tub combination
Hair dryer
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Moderate Twin (Breakfast) Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin (Breakfast) Smoking

Highlights

Air conditioning
Refrigerator
Private bathroom
Bidet
Shower/tub combination
Hair dryer
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin Triple Use (Breakfast) Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin Triple Use (Breakfast) Non Smoking

Highlights

Air conditioning
Refrigerator
Private bathroom
Bidet
Shower/tub combination
Hair dryer
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Connecting Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Connecting Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Private bathroom
Bidet
Shower/tub combination
Hair dryer
Electric kettle
  • 60 sq m
  • Sleeps 8
  • 4 Twin Beds

View all photos for Moderate Twin (Breakfast) Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin (Breakfast) Non Smoking

Highlights

Air conditioning
Refrigerator
Private bathroom
Bidet
Shower/tub combination
Hair dryer
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Bidet
Hair dryer
Bathrobes
Shower/tub combination
Private bathroom
Electric kettle
  • 53 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room

Highlights

Air conditioning
Refrigerator
Bidet
Hair dryer
Bathrobes
Shower/tub combination
Private bathroom
Electric kettle
  • 53.0 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Twin Room, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room, Smoking

Highlights

Air conditioning
Refrigerator
Bidet
Hair dryer
Bathrobes
Shower/tub combination
Private bathroom
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Run of House

In-room safe, desk, iron/ironing board, free WiFi

Run of House

Highlights

Air conditioning
Refrigerator
Private bathroom
Bidet
Shower/tub combination
Hair dryer
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Moderate Twin Room - Smoking

Combined shower/tub, free toiletries, hair dryer, slippers

Moderate Twin Room - Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room - Non-Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Connecting Room

In-room safe, desk, iron/ironing board, free WiFi

Connecting Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Executive Twin Room - Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room - Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Double Room - Non-Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room - Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Semi Double Room-Non-Smoking

In-room safe, desk, iron/ironing board, free WiFi

Semi Double Room-Non-Smoking

  • Sleeps 2
  • 1 Twin Bed

View all photos for Japanese Style Room

In-room safe, desk, iron/ironing board, free WiFi

Japanese Style Room

  • Sleeps 4
  • 4 Twin Futons

View all photos for Moderate Twin Room - Non-Smoking

Combined shower/tub, free toiletries, hair dryer, slippers

Moderate Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Single Room - Non-Smoking

Combined shower/tub, free toiletries, hair dryer, slippers

Moderate Single Room - Non-Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double Room - Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room - Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room - Non-Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room - Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room-Non-Smoking

In-room safe, desk, iron/ironing board, free WiFi

Triple Room-Non-Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed OR 2 Twin Beds

View all photos for Moderate Single Room - Smoking

Combined shower/tub, free toiletries, hair dryer, slippers

Moderate Single Room - Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Moderate Double Room - Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room - Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner Double Suite

In-room safe, desk, iron/ironing board, free WiFi

Corner Double Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Run Of House

In-room safe, desk, iron/ironing board, free WiFi

Run Of House

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Double Room

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

THE BASICS FUKUOKA

Free WiFi
Restaurant
Air conditioning
Gym
9.0 out of 10, Wonderful, 1,328 reviews
The price is AED 328
AED 361 total
includes taxes & fees
11 Feb - 12 Feb
THE BASICS FUKUOKA

About the neighborhood

Map
1-1-2 Watanabe-dori, Chuo-ku, Fukuoka, Fukuoka-ken, 8100004

What's nearby

  • Tenjin Underground Mall - 8 min walk
  • Canal City Hakata - 16 min walk
  • Hakataza Theatre - 3 min drive
  • Port of Hakata - 3 min drive
  • Marine Messe Fukuoka - 4 min drive

Getting around

  • Watanabe-dori Station - 1 min walk
  • Yakuin Station - 6 min walk
  • Fukuoka Airport (FUK) - 13 min drive

Restaurants

  • ‪ナマステ堂 - ‬4 min walk
  • ‪やま中ホテルニューオータニ店 - ‬1 min walk
  • ‪ピッツェリア ファリーナ - ‬2 min walk
  • ‪BISTRO LA ATORI - ‬9 min walk
  • ‪釜山亭薬院 - ‬2 min walk

About this property

Hotel New Otani Hakata

Hotel near Canal City Hakata
Tenjin Underground Mall and Hakataza Theatre are located near Hotel New Otani Hakata, which provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. In addition to a bar, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Laundry services, a ballroom, and a front-desk safe
  • Concierge services, an elevator, and a porter/bellhop
  • Guest reviews speak highly of the helpful staff and proximity to public transit
Room features
All 372 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak well of the clean rooms at the property.
Other amenities include:
  • Bathrooms with bidets and shower/tub combinations
  • Refrigerators, cable channels, and electric kettles

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1500 per day)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: JPY 3500 for adults and JPY 2000 for children
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Sembazuru
  • Green house
  • The Castillian Room
  • Taikanen

Family friendly

  • Refrigerator

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • Elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must be at least 20 years of age to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3500 for adults and JPY 2000 for children
  • Self parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 4-12 years old for breakfast.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Otani Hakata
Hotel New Otani Hakata Fukuoka
New Otani Hakata
New Otani Hakata Fukuoka
New Otani Hakata Hotel
New Otani Hotel Hakata
Hotel New Otani Hakata Hotel
Hotel New Otani Hakata Fukuoka
Hotel New Otani Hakata Hotel Fukuoka

Frequently asked questions

Is Hotel New Otani Hakata pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel New Otani Hakata?

Self parking is available for JPY 1500 per day.

What time is check-in at Hotel New Otani Hakata?

Check-in start time: 2 PM; Check-in end time: 2 AM.

What time is check-out at Hotel New Otani Hakata?

Check-out is at 11:00 AM.

Where is Hotel New Otani Hakata located?

Located in Chuo Ward, this hotel is within a 10-minute walk of Yanagibashi Rengo Market and Tenjin Underground Mall. Canal City Hakata and Hakataza Theatre are also within 1 mi (2 km). Watanabe-dori Station is only a 2-minute walk and Tenjin-minami Station is 8 minutes.

Hotel New Otani Hakata Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 638 out of 1001 reviews" "
Rating 8 - Good. 275 out of 1001 reviews" "
Rating 6 - Okay. 67 out of 1001 reviews" "
Rating 4 - Poor. 16 out of 1001 reviews" "
Rating 2 - Terrible. 5 out of 1001 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kwangwook

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Miyuki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional !!
Stayed 3 nights in Dec 2024

10/10 Excellent

Miyuki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staffs are so polite and professional. Thank you for the hospitality.
Stayed 1 night in Dec 2024

10/10 Excellent

Eufemia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
spacious room
Stayed 3 nights in Oct 2024

10/10 Excellent

??

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

RYOKO

Stayed 7 nights in Nov 2024

10/10 Excellent

Masashi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good service. Watanabe station just at the doorstep and lots of konbinis nearby. The hotel is showing its age, and the in-room wi-fi is practically non-existent.
Stayed 4 nights in Dec 2024

10/10 Excellent

Tomiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very professional and helpful. I’d stay again.
Stayed 1 night in Nov 2024

6/10 Okay

Hye

Stayed 3 nights in Oct 2024

10/10 Excellent

Danette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the service provided Taxis, takubin, amenities, very service oriented
Stayed 3 nights in Oct 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Aug 2024

10/10 Excellent

Nga Woon

Stayed 4 nights in Aug 2024

10/10 Excellent

Darlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff gave superb service and rooms were spacious for Japan.
Stayed 2 nights in Oct 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our time here. The staff were very helpful and were very patient as there were a couple times that communication was a little challenging. The room was spacious and comfortable and I really liked how clean everything was. The food in the hotel's restaurants was excellent. There are a lot of places to shop in the area and transportation was easy as well. I really enjoyed my time at the New Otani and I would definitely stay here again!
Stayed 7 nights in Sep 2024

10/10 Excellent

Jongwon, Seoul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old fashioned but clean hotel. Nearby subway and markets.
Stayed 2 nights in Sep 2024

8/10 Good

Masashi

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

satoyo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind and clean room!
Stayed 1 night in Aug 2024

10/10 Excellent

Van, san diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in city center.
Stayed 3 nights in Jun 2024

6/10 Okay

Jefferey

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
Very friendly staff and service, Hotel is old and show it’s wear and tear, however there was a lot of fungus in our bathroom which made things a little uncomfortable
Stayed 2 nights in Aug 2024

6/10 Okay

charley

Traveled with family
Liked: Cleanliness, staff & service
Cost effective hotel & big room
Stayed 4 nights in Jul 2024

10/10 Excellent

Kanghee

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Jul 2024

8/10 Good

Philip

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staffs were really nice and attentive. We traveled with 2 adults 2 eleven yrs old. Bed was a bit small but we made it work. Room was clean. It was in a great location and would highly recommend it to everyone. It was close to shopping, subways, and great local restaurants down the street. There is no laundry or microwave at this hotel. But laundromat is only a 5 mins walk away. Would stay here again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The staff are friendly and the rooms are clean (and spacious!). It is close to the train station, and the neighborhood is very lively. Two issues that I think would help the hotel to improve: 1. The wifi didn't work well, even after the staff brought another device specifically for our room. 2. They charged me extra for the room phone, even if I just dialed the front desk to ask for the wifi issue.
Stayed 4 nights in Jul 2024

6/10 Okay

Daniel, Portland

Traveled with family
Liked: Cleanliness, staff & service
Convenient location .
Stayed 1 night in Jul 2024