First time in Kaohsiung. What a shame here compared to the wonderful week we had at Tainan Kindness Hotel Chihkan Tower in 2015! On 20/10/16 checked in by a perfunctory Ms Hsu? (small girl, long hair with glasses), despite our 9 nights booking (incl. 2 on a return leg after a side trip elsewhere) we got room #1202 which is a small room facing a run down building sarcastically called 'World Trade Center'. It had no room for luggage to spread, a defected wardrobe door, leaking shower cubicle and a shorter than normal bed. Unfortunately, watched by Manager Mr Hsieh we were told that due to a large tour group that night followed by a few more the week after they had no other option for us!! At night when the noisy corridor finally became quiet, I tried to get some sleep only to find that the old a/c was making on and off buzzing noise. My sleep was broken up all night that drove me crazy! After much complain, we got #1201 next door which was bigger with a quiet a/c. Nonetheless, the rest of our stay was less than enjoyable. Misbehaved large groups generated excessive noise, rubbish, long queues at lifts & packed breakfast/ supper rooms. In the evening, uncontrolled groups even ate in the business center/ conference room. Public areas were filthy until the chaos was gone. Poor staff were stressed out and individual guests got put off! This hotel only cares about room occupancy, ignores return patronage and long stay guests. We cancelled the last two nights for the return leg stay.