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"The room was on the top floor overlooking the lake but the trees blocked most of the view. The size of the room was good and the bed was comfortable. It would have been good to have smaller pillows available in the room. I ended up rolling up a towel to make a smaller pillow. Meals were included in the stay and there was plenty of variety. Only real bummer is that I think I left my Prescription Progressive Glasses in the room and can't get anyone to pick up the phones & check!"

"Good view from the bath."

"Very clean, excellent service "

"Had had a great stay in this beautiful hotel. One of our group members had left behind his bag in a remote restaurant prior to his arrival and with the great assistance of the hotel staff, we managed eventually to confirm that the bag had been sent to a police station. The staff, who didn’t speak good English , had been very patient in understanding my Japanese of limited proficiency , and had the matter sorted out to our great satisfaction."

"Very difficult to get a taxi. No visa or ATM on the premise"

"サービス悪いです"

"This hotel is about 4-5 mins walk to train station. Hotel is old, our room is small but clean. Breakfast is good."

"Fantastic experience."

"Great ski-in-ski-out resort with fantastic hotel and ski staff. Newly renovated with great atmosphere and superb cleanliness."